Spinvolcano7x Avis 

i clicked a game with fortune in the title and what opened was a scratchcard rather than a slot... nothing on the tile said which of the two it was, and the categories had it filed under slots anyway.

four crashes in two evenings, all of them on the same slot, and support asked me to clear the cache and try a different browser.
did both.
crashed again on the friday night

fourth promo email this week and not one of the codes has actually worked.

I looked after work and favourites disappeared after I switched device. Without any warning, no clear status, just another screen to refresh.

Complimentary spins were the reason I clicked the offer: expiry timer showed one date in promos and another in the wallet. Felt suspicious, even if support states it was normal.

The verification tab looked complete until cashout.
Then a fresh request appeared and the payout stopped at review, which felt backwards.
The status did not explain the next step.
Support still had the same old note afterwards.

The support agent said payment team would update case #7398 within four hours. Next morning, nothing

Another agent said no timeframe was ever added. So which answer was made up? Nobody should need three chats for one obvious answer

Gates of Olympus showed in search but would not open after login.
Somehow, new-games tiles led to pages that would not load.
small bug maybe, but money pages need consistency. My coffee went cold while I compared the pages.

Search found Book of Dead, then the tile opened a blank white page twice. Support told me to try another browser, which is not a fix when every other page on the site loads fine I was done after that.

Yesterday evening, I attempted to withdraw 27. The payment area showed one minimum first, then the final screen switched it. That is a messy place to discover a new rule. I ended up checking the identical screen again afterwards.

My bonus activated immediately, but the maximum stake was hidden on another page. I noticed only after several bets stopped counting, when I checked again after work.

I looked before bed and after work, then verification only mentioned extra documents after withdrawal request. That doesn't inspire confidence.

KYC showed no missing files until I tried to cash out

Then it asked for a card screenshot and moved my withdrawal into review at the same time

The status did not explain the next step

Table games only counted 5% toward wagering, buried in the terms.

asked Callum which clause voided the bonus. got a summary. asked again. nothing.

Cashout for 57 changed from cancelled to review while I was at work. No email, no account message, just the same reference opening an empty details box. That is where the irritation started for me.

payout pushed to monday... again.

I gave the site another chance during lunch, and the status changed backwards to processing. That was enough for me.