SpiritSmith - Personalised Gifts Avis 217

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely gift, I ordered a personalised box with gin I did actually change the order from original order and staff were very accommodating in helping me go through options. Unfortunately when the gift... Voir plus

Noté 5 sur 5 étoiles

The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... Voir plus

Noté 5 sur 5 étoiles

Once again I can always count on SpiritSmith to go above and beyond to make sure the gifts I buy are amazing and presented in such a way the my friends get the absolute wow factor. The team at sp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are in love with our thank you gifts from Spirit Smiths! All our previous clients & customers recieve a lovely gift set where they can choose 5 different options such as 'something for home... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Monopole sur la vente d'alcool
  2. Magasin d'alcool

Écrit par l'entreprise

Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

217 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

personalised gifts for staff awards

I ordered personalised boxes for staff awards. I called and spoke to Philippa as I had specific requirements, from the minute we spoke nothing was too much trouble and we decided on the best options for each member of staff. The gifts were delivered straight to them and everyone was delighted. Looking at the cost, what we received by far exceeded expectations, even in terms of the brand of alcohol we received, the boxes were fantastic quality, My company logo along with the font used and the fairy lights made the gift look much more expensive that what I paid. Spiritsmith will be the first place I come to for corporate and personal gifts - never loose that personal touch, it made the difference to me making my initial order

15 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Even better than expected!

Even better than expected!!

I've now ordered two personalised gifts and they were perfect. The box is such amazing quality, and I loved the attention to detail. It had dried oranges inside and fairy lights around the bottle.

Will be making lots more purchases through you guys. Thanks for making such a special gift so perfect x

4 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service from the team and prompt answers to queries I had before ordering about delivery and dates.

Very easy to order, including uploading our company logo for corporate gifts.

Will definitely use again.

18 décembre 2023
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Réponse de SpiritSmith - Personalised Gifts

Martin, Thank you so much for your lovely review. It was an absolute pleasure to build this special gift for you. Hope you get some rest by February :)

Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing! I want to say thank you very much for the beautifully personalised gift which arrived in ample time for Christmas. I’m sure this will go down well!

14 décembre 2023
Avis spontané
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Réponse de SpiritSmith - Personalised Gifts

Thank you so much for this review Rae, every review is read out to our team aloud and it is so lovely to hear that we are getting it right for our customers. Music to our ears. Merry Christmas from Team SpiritSmith

Noté 5 sur 5 étoiles

Such a lovely gift

A lovely gift thank you so much for putting it together in such a special way, the presentation is fab 😊

6 décembre 2023
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Réponse de SpiritSmith - Personalised Gifts

John, when customers love what we do it makes our day! Thank you so much for this lovely review and to you for taking the time out of your day to give us this feedback :)

Noté 5 sur 5 étoiles

Amazing experience

Easy to navigate website. An amazing selection of gifts in every price range. Speedy delivery.

4 décembre 2023
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Réponse de SpiritSmith - Personalised Gifts

Thank you Kathleen for taking time out of your day for us and leaving a review. It is really appreciated :)

Noté 3 sur 5 étoiles

The hamper itself is great, but personalisation is just a vinyl sticker

The hamper itself is great, I just wish the personalisation wasn’t just a sticker as half of the name wasn’t stuck to the box properly and half was cut through the letter. I managed to fix it so it is usable, but not what I thought I was paying for. I have a cricut myself so could have put the personalisation on myself in that case.

28 novembre 2023
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Réponse de SpiritSmith - Personalised Gifts

Hi Courtney, thank you so much for your feedback. I am so sorry to hear that the personalisation wasn't to our usual quality standards. We will take your feedback and learn from it and improve. In January we review all customer feedback and yours will be included in that review. Thanks again for taking the time to let us know how we are doing, we are determined to give our customers the very best service and we can't get better without honest reviews from our treasured customers like you.

Noté 5 sur 5 étoiles

Superb customer service

Superb customer service; highly personal and responsive.

Thanks so much,
Alex

30 novembre 2023
Avis spontané
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Réponse de SpiritSmith - Personalised Gifts

Alex, thank you so much for this review. We work hard for our customers and it is so lovely to know that you felt well looked after by our team

Noté 5 sur 5 étoiles

Item suited my needs and delivered fast…

Item suited my needs and delivered fast and on time. Makes a nice Xmas present, esp personalised

30 novembre 2023
Avis spontané
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Réponse de SpiritSmith - Personalised Gifts

Thank you for your review. We appreciate the time taken to let us know how we are doing. We can't get better with out it.

Noté 5 sur 5 étoiles

Amazing service!

Amazing service!
I called to check whether I would receive on time, I in fact received it quicker than expected - the following day. The gifts were personalised and such good quality. Lovely! They went above and beyond for me. Such friendly & hard working people. Thanks again

10 novembre 2023
Avis spontané
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Réponse de SpiritSmith - Personalised Gifts

Alycia, what a gorgeous review to read. Thank you so much for taking the time to give us this feedback, it means the world to our small team :)

Noté 5 sur 5 étoiles

So much to love about this hamper!

Beautifully wrapped with the extra special touch of the little lights inside, which illuminated all the goodies when you open the hamper. The personalisation on the wrap around the basket made it feel special too. Wonderful collaboration with local businesses whose products I hadn’t heard of before, and this is as well as supporting a local charity. There’s so much to love about this!

12 novembre 2023
Avis spontané
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Réponse de SpiritSmith - Personalised Gifts

Jo thank you so much for supporting our business and our Rossendale hamper. We love how much you have enjoyed the little taste of home. We treasure customers like you, Philippa and the team

Noté 5 sur 5 étoiles

Luxury birthday hamper.

Such a lovely well presented gift hamper.
Full of luxurious chocolates, champagne and snacks.
Packed beautifully by Joanna.

8 novembre 2023
Avis spontané
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Réponse de SpiritSmith - Personalised Gifts

Thank you for taking the time to leave us a review. Every review is read aloud in our workshop and it really lets us know how we are doing. Thank you for being a wonderful customer

Noté 5 sur 5 étoiles

I ordered the Kraken in a box for my…

I ordered the Kraken in a box for my son in law's 40th, it arrived on time and was very well packaged. The personalised message is lovely and although I haven't given it to him yet I know he will love it. Very happy and will order again. 😊

3 novembre 2023
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Réponse de SpiritSmith - Personalised Gifts

Catherine, thank you so much for taking the time to leave us a review. I hope he loved his gift and thank you so much for shopping small with us.

Noté 5 sur 5 étoiles

Swift and professional

We needed the personalised gift box to arrive swiftly and were approaching the midday deadline for next day delivery. I called to explain our circumstances and Joanna confirmed she would look out for our order and make sure it was dispatched immediately. Hey presto, lovely gift box received the next day before 24 hours had even elapsed. Bravo and thank you!

23 octobre 2023
Avis spontané
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Réponse de SpiritSmith - Personalised Gifts

Jo, thank you so much for taking the time to leave us a review. We are thrilled when we can solve a problem for a customer. It gives us joy! Thank you for valuing our service, its why we do it :)

Noté 5 sur 5 étoiles

Fabulous friendly service once again…

Fabulous friendly service once again and a personalised gift that my brother was delighted for his 40th. 🥃
Thanks again ladies 🍾

27 octobre 2023
Avis spontané
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Réponse de SpiritSmith - Personalised Gifts

Thanks Andy, you are such a fab ambassador of our brand and it doesn't go unnoticed. Pop in for a brew any time you are passing, Joanna, Philippa & Laura

Noté 5 sur 5 étoiles

Another beautifully package gift for a…

Another beautifully package gift for a 70th … love the little lights and the personalisation makes it so special! This is my 4th order for a special birthday. Each one stunning - fast delivery as well. Makes for a very special present for any gin lovers (other spirits are available)!

28 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service & beautiful boxed set

I ordered a gorgeous ale hamper, with glass, for my husband for his birthday. I had to contact Joanna & the team to sort something out and their customer service and boxed set has been spot on. Joanna has been so very helpful and approachable and resolved my issue immediately. I cannot thank her and the team enough, for such a lovely gift. I would definitely buy from again and recommend them.

26 octobre 2023
Avis spontané
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Réponse de SpiritSmith - Personalised Gifts

Thank you so much for this lovely review. It has already been shared with Joanna and it really gives us all a boost when we have got it just right for our customers. Taking the time to let us know how we've done is really fabulous and we appreciate it so much.

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