Ordered and delivered very promptly, beautifully wrapped and packaged to give as a gift. Very happy with product although not yet given to recipient as baby not yet due.
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Lisez les avis des autres
A company that sells unsafe products, continues to post about these products on their social media. When anyone points out the products are unsafe, instead of replying (because they clearly know they... Voir plus
L'entreprise a répondu
I preordered the Moonie Humming Bunny and placed an order for Moonie 2.0 Organic Humming Bunny for my unborn twins. I really like receiving an email asking for a preference on whether I wanted them... Voir plus
L'entreprise a répondu
I have just received my second order from Spoiltland. After initially ordering the grey velvet Sleepee car seat blanket for my new little grandson I have reordered the velvet swaddle blanket and match... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Spoiltland is a family-run business, proudly run by a mum with a passion for finding beautiful, practical, and high-quality products for babies and young children. Since launching in 2019, we've been trusted by hundreds of families across the UK. We carefully select every product we sell and are committed to providing exceptional customer service, because we know how important it is to shop with confidence when buying for your little one.
Coordonnées de contact
146 Bath Street, DE7 8FF, Derbyshire, Royaume-Uni
- contact@spoiltland.co.uk
- spoiltland.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Muslin car seat blanket
Ordered and delivered very promptly, beautifully wrapped and packaged to give as a gift.
Very happy with product although not yet given to recipient as baby not yet due.
Lovely quality
Gorgeous Item
Bought the Swaddle Blanket for a gift. Item came beautifully wrapped and was lovely. Great communication from supplier when I initially contacted to ask when stock was arriving. Would certainly buy again.
Bought from Spoiltland for the first…
Bought from Spoiltland for the first time and won’t buy from them again.
Ordered a present for a baby shower and then had an email to say the delivery was going to be late. They offered me 20% off my next order (essentially they want me to spend more with them when I’ve been inconvenienced. Everyone else refund off the order affected) - by the by it ended up not being delivered before the event.
Then the wrong item was sent and was then told I had to return the incorrect item at my own cost. Only when I escalated this did they offer to pay the return postage.
The collection of the wrong goods took place over a week ago and now when I’m chasing for an update on my refund, the company are not replying.
Customer Service needs immediate attention. It’s definitely not ‘customer first’ mentality and it’s very sad that I’m needing to use trust pilot to get a refund.
Currently with no product and out of pocket for my initial purchase. No doubt the initial delivery will not be refunded either.
Would not recommend this company at all.

Réponse de Spoiltland
Very happy with my experience!
The item I ordered had been out of stock so I signed up to be notified when it was available. I was sent the email it was available and placed my order which I then received in 6-7 business days. I was very grateful to be notified of the item being back in stock and very happily surprised at the time it took to arrive. Tracking the item was very easy. I live in Canada so I was unsure how long it would take, I expected it to be a longer wait. I'm also extremely grateful the store has this item in stock as I was unable to find it anywhere else. It was a Moonie 2.0 sound machine replacement, an item we use daily for my baby and very much love. I was also happy to hear it's from a family run business which I was unaware of at first when I found the item online.

Réponse de Spoiltland
Wonderful company
I preordered the Moonie Humming Bunny and placed an order for Moonie 2.0 Organic Humming Bunny for my unborn twins.
I really like receiving an email asking for a preference on whether I wanted them to come in separate deliveries or hold the one they have back until the preorder one was ready. I found that a really thoughtful touch. And as I wasn't in a rush for them said the latter.
I had been recommended to get these bunny's by my sister as she found they are an absolute must have for getting tiny people to sleep. My nephew still has his every night for comfort at age 6. I knew I had to get them as soon as I started buying baby things. Im looking forward to them being as amazing for me as they were my sister.

Réponse de Spoiltland
Not recommended.
Not recommended.
I have used this online shop several times in the past and never had an issue—although I may not have paid close attention to the delivery details before. However, my most recent experience was disappointing.
A couple of weeks ago, I needed a gift quickly for a friend’s child’s celebration. According to the website’s shipping policy, next-day delivery is clearly offered for orders placed before 1 p.m., with an extra delivery charge. I placed my order on January 12th at 11:47 a.m., expecting it to arrive the next day due to the birthday party.
Unfortunately, I later received a notification stating that the item would be delivered on January 15th. Because of this delay, I had to rush to find an alternative gift and purchase another one.
In the end, the item was indeed delivered on January 15th. I am not sure whether the delay was the fault of Spoiltland or Royal Mail, but I will be returning the item and will not be using this shop again.

Réponse de Spoiltland
Lovely product
Lovely product, beautifully wrapped. This is for my first grandchild so very pleased with it.

Réponse de Spoiltland

Réponse de Spoiltland
This arrived promptly
This arrived promptly. It’s perfect for the job. The amount of people who have ask us where we got it. Including the midwives when leaving the hospital. Washes like a dream

Réponse de Spoiltland
Amazing products for kids
Amazing products for kids, brilliant service. Shopping with Spoiltland is pure pleasure.

Réponse de Spoiltland
Loved the design and quality,colour is…
Loved the design and quality,colour is beautiful,my granddaughter was over the moon with it,highly recommend buying

Réponse de Spoiltland
Great company!!
Great company with everything you could wish for your little one, great prices and fast delivery, thank you 😀

Réponse de Spoiltland
The tracking number never worked
The tracking number never worked. The parcel should be here by now but I have not yet received it. For now, I have no emails back from their customer service. Not happy with this company at all.

Réponse de Spoiltland
STUNNING
Paid for next day delivery on the Monday and received on Friday that’s the only thing that let’s them down as the product itself is absolutely STUNNING very very good quality definitely recommend even with the delivery hiccup I will 100% buy from here again! X

Réponse de Spoiltland
Lovely product
Easy to order , good communication, quick delivery. Good Quality of product. Love it

Réponse de Spoiltland
WARNING - Beware of this dummy
Our grand child had a terrible experience with one of your dummies. Suitable for age 3-6 months she is a small 4 month old. She managed to put the whole dummy in her mouth and almost choked. Of course. This happened when in her chair and we quickly noticed it. At an early age, babies look to pit everything towards their mouth and it did not take long to find this dummy is dangerously small
My post, and I don’t like to be negative, is to warn others that whilst always be alert, this dummy is not suitable.
lovi-dynamic-dummy-botanic-girl

Réponse de Spoiltland
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