Was annoyed that I signed up for the £10 discount, and didn't realise until checkout that you had to spend £100 to get this. I don't think it was clear at the outset. I almost cancelled my purchase, b... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was my first order with this company and I was so incredibly impressed with the quality , Ellie in customer services was really helpful with all my questions , my plants pots arrived quickly and... Voir plus
First time ordering from Sproutl and it was hassle-free. I didn't order any plants so I can't say anything about their quality, but the glazed terracotta pot feet I ordered look really solidly made. A... Voir plus
I used Sproutl for the first time recently. After searching for a large outdoor plant pot on several sites on line without success I found just I wanted at Sproutl. I received several updates regardin... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hello, we’re Sproutl. Welcome to the modern garden And we believe in growing for all. Who cares if you’ve never picked up a trowel before? This is gardening made easy. To us, a garden can be as small as a windowsill Or a tiny rented patio.
Coordonnées de contact
Royaume-Uni
- helpme@sproutl.com
- sproutl.com
4,7
Excellent
159 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Another beautifully presented plant from Sproutl
Received my magnolia this morning. Beautifully packaged as always from Sproutl and in the correct time slot. Plant perfect, lots of buds just about to flower. I am so pleased I’m about to order another as a birthday present. I’ve given plants from Sproutl to my friends and family and they’ve been delighted with the quality.
14 mars 2022
Avis spontané
Lovely stylish watering can
Lovely stylish watering can arrived quickly as a present for my mother in law, she loved it! The gift section in the website was very helpful in finding this
14 mars 2022
Avis spontané
Disappointing
I was sent a Swiss cheese plant and a plant pot as a gift. The plant and pot arrived separately. The plant had only 3 leaves, 2 of which were damaged. The pot arrived over a week later, and bore a price tag even though it was supposed to be a gift (I think the pot was overpriced). Customer service responded quite promptly but did not replace the plant even after they had requested (and I had sent) photos showing the damage. The whole experience was disappointing and not worthy of the love and consideration that the gift was intended to convey.
13 mars 2022
Avis spontané
Réponse de Sproutl
We are so sorry that this is how you feel about your recent purchase. As a small start-up business with big ambition, we are trying our best to ensure that we have happy customers, and it’s really disappointing that we didn’t succeed this time - we will do all we can to make sure that this doesn’t happen again.
In terms of your plant, we are working hard with our partners to ensure that all plants are of the highest quality and given the right love and attention before being sent out. Monstera deliciosas of this size and maturity often only have a small number of leaves, but we’re so sorry that one of them had some cosmetic damage in this case. As living things, plants sometimes have imperfections, but we believe this is what makes them beautiful. Luckily, this Swiss Cheese plant will be large and lush in no time, given the right care (we even noticed a fleck of variegation on its leaf - a highly prized thing for Monstera collectors)! We hope that you find caring for your plant, and presenting it proudly in the home as rewarding as we do.
We can only apologise for the delay in your pot getting received, and ensure you that we’re doing all we can to get our operational processes up to the high standards both our customers and Sproutl expect.
We are really sorry about this and have reached out to you to ensure that we have done all we can to rectify this situation.
Kindest Wishes,
Ellie
Great pots
Great pots, really well packed and timely delivery
Well done Sproutl !
2 mars 2022
Avis spontané
Wonderful experience
Ordered a houseplant and pot and they both arrived safe, sound, and nicely packaged. The plant was in very good condition and I'm very happy with my purchase. Will definitely be back :)
11 février 2022
Avis spontané
Super impressed with delivery speed
Super impressed with delivery speed, ordered midday on Monday and my plant was with me 10am Tuesday! Beautifully packaged and no plastic in sight. Would shop again.
8 février 2022
Avis spontané
Great products but excessive packaging!
Impressed with Sproutl for their variety and fast delivery. But only 4 stars because even though the pots were well-packaged which I appreciate is necessary with earthenware, it was an excessive amount! Literally one small pot wrapped in a box and then put inside another large box with copious amounts of those annoying foam pieces. Even the delivery woman was shocked at how much cardboard and packaging there was. Let alone the absolute pain of having to dispose of it all. So big thumbs up for products and service but Sproutl, you need to go easier on the packaging!
7 février 2022
Avis spontané
Fast delivery, quality plants
My order arrived within 24 hours, beautifully packaged with a handwritten gift card. The plant arrived looking lovely and well taken care of, the pot arrived without a scratch on it.
Looking forward to using Sproutl again the next time I need to send someone a birthday gift!
4 février 2022
Avis spontané
Loved my experience shopping with…
Loved my experience shopping with Sproutl, such a beautiful website and really easy to use! Bought some Herboo seeds and they arrived so speedily. Thank you!
24 janvier 2022
Avis spontané
Great all round experience
Great all round experience! Ordered quite a few things for my garden and everything arrived on time, well packaged and the site was really easy to navigate.
15 janvier 2022
Avis spontané
Great quality and quick delivery
Really impressed by the selection of plants and products! My pinstripe plant and pot came very quickly and in great condition. Also really happy about the sustainable packaging.
15 janvier 2022
Avis spontané
A Beginner
As a beginner to buying plants, I learnt a lot through Sproutl and am impressed by the services they have to offer! I feel well informed as the product informatiot, tips and planting directions have been really useful. I am delighted with my first few plants and they arrived in excellent condition and beautiful packaging. I look forward to my next purchase - already eyeing up the Veritable Indoor Garden!
15 janvier 2022
Avis spontané
Highly recommend - great value and brilliant products
Such a brilliant site! I bought £200 of various plants and pots for my sister's 40th birthday. They all arrived on time, well packaged, very efficiently with excellent communication. I managed to get SO MANY for the price, I was really impressed! The plants were all in a perfect condition and look fantastic. I found the site easy to navigate and products well priced. Overall couldn't recommend more - definitely the best of the sites out there and less expensive even than the garden centres!
14 janvier 2022
Avis spontané
Really good customer service
Really good customer service - learned a lot about my garden!
13 janvier 2022
Avis spontané
Great experience!
Couldn't be happier. My plant and pot arrived beautifully packaged and in perfect condition. Website was super easy to use, and delivery fast and painless. Will definitely be back soon!
12 janvier 2022
Avis spontané
Thanks Sproutl!!
So happy with my purchase! Super fast delivery and such healthy, happy herbs on arrival - my Mint shrubs are absolutely thriving (even in the London winter!), and I will definitely be ordering more from Sproutl to grow my herb collection and garden!
12 janvier 2022
Avis spontané
Very happy customer :)
I bought seeds and compost from Sproutl and was impressed by their quick delivery and sustainable packaging. Will definitely be buying from them again!
12 janvier 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.