Screens look great and the installers were very professional and did a fantastic job. Couldn’t be happier with the result . Highly recommend!
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Lisez les avis des autres
We are very pleased with our custom made concertina security door. From a very prompt reply to a query to arranging a quote and finally installation it was seamless trustworthy and professional. We... Voir plus
I paid the 50% deposit on 2 March 18 after being quoted a 5 week turn around time because they were busy. After 5 weeks I would call weekly to be promised a call back. That only ever happened once. Th... Voir plus
L'entreprise a répondu
I got great advice about the design of fitting a single screen door into a long set of bi-folding doors. It can be moved along the whole track depending which part of the doors are open. I also got a... Voir plus
À propos de l'entreprise
- Fournisseur de portes
- aussi dans
- Homme à tout faire
- Installateur de systèmes de sécurité
- Magasin d'écrans
Écrit par l'entreprise
SP Screens is an Australian security screen company specialising in the supply and installation of premium security screen doors, security screen windows, flyscreens, retractable screens, plantation shutters, blinds, and aluminium slatted fencing for residential homes & businesses. Founded in 2010, SP Screens has grown into one of Australia's leading independent security screen companies, with local branches servicing Sydney, Newcastle, the Central Coast, Hunter Valley, Canberra, Ballina/Byron, Tweed Heads, Coffs Harbour, Brisbane, Ipswich, the Gold Coast, the Sunshine Coast and surrounding regions across NSW, Queensland and the ACT. We help homeowners improve home security, ventilation, insect protection and privacy by recommending the right screening solution for each property. Our range of security screens includes stainless steel mesh security screens, perforated aluminium security screens, coastal corrosion-resistant security screens, bushfire-rated security screens, fall prevention window screens and fire and emergency escape screens. Our experienced consultants provide in-home advice to help customers choose the most suitable products based on their home's location, lifestyle, security requirements and budget. Every installation is completed by trained professionals using products from trusted Australian security screen manufacturers, including SecureView® and Xceed®. At SP Screens, we're committed to providing expert advice, quality workmanship and outstanding customer service, helping thousands of Australian homeowners protect what matters most with security screen solutions built to perform in Australian conditions.
Coordonnées de contact
https://www.spscreens.com.au/locations/, Australie
- 1300939700
- salessupport@spscreens.com.au
- spscreens.com.au
4,5
Excellent
44 avis
Aucun historique récent de demande d’avis
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Terrible delivery and customer service.
3 and 1/2 months since I paid a deposit and still no date for installation. Communication has been terrible, promised updates never happen, told that it was in QA ready for delivery then later on being manufactured the following weekend but based on advice today it is still not manufactured.
Emailed the manager and they have not bothered to respond so what do you do. I have paid 50% deposit and still have nothing other than it is a factory problem and the customer service person says they are telling me what they are told by the factory. No customer service at all.
27 avril 2018
Avis spontané
Réponse de SP Screens
Hi Barry, we do apologise that we have not communicated as we should have with you. Our customer service did miss the mark with keeping you up to date on the progress on the installation of your slatted fencing. We did have a miscommunication internally (human error) where we thought that one of the components required for your installation had not been powder-coated however, this has now been rectified and your screens are ready for installation.
Fantastic Service
I would recommend SP screens, they are highly affordable, reliable and provide a quality product. The staff are friendly, genuine and caring.
3 janvier 2017
Avis spontané
Réponse de SP Screens
Thank you! We really appreciate you taking the time to post your review :-)
Excellent Service, Great Product and Price
An excellent experience from requesting quote through to installation. Customer focus and level of communication was superior, meeting my expectations, which is rare these days. I have no hesitation in recommending SP Screens.
4 octobre 2016
Avis spontané
Réponse de SP Screens
We are thrilled to hear you are happy with your SP Screens experience and thank you for taking the time to review.
Great Service, Product and Price
Local Company in Sutherland Shire, pleasure to deal with, everything on time and as promised. Really good to deal with a professional group who value good customer service.
28 septembre 2016
Avis spontané
Réponse de SP Screens
Thank you so much for your kind comments. We are so happy you’re pleased with your experience with our company and hope you’re enjoying your new security screen. Thanks again, Paige.
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