SP Services have been fantastic to work with. I deal with Debra for my Ukraine missions involving medical supplies, and she is truly amazing. She is always helpful, responsive, and dependable, and not... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
SP Services have been fantastic to work with. I deal with Debra for my Ukraine missions involving medical supplies, and she is truly amazing. She is always helpful, responsive, and dependable, and not... Voir plus
L'entreprise a répondu
Having placed a large order for First Aid products with SP Services, I was delighted to receive a confirmation email from Sithra S. The email, made me feel like a customer and someone that the company... Voir plus
L'entreprise a répondu
Emailed in to ask some questions regarding a bag, to ensure it would meet everything i needed for all my daughters medical needs, not only did Jasmine reply quickly, she went to the warehouse to check... Voir plus
L'entreprise a répondu
Sithra from SP services could not be more helpful. She helped me put together a main camp first aid kit for my explorer scout group, looking at the kit that best suited our needs and sourcing the addi... Voir plus
L'entreprise a répondu
SP Services (UK) Ltd. is a global supplier of Emergency, Medical, First Aid, Paramedic and Rescue Equipment, a one-stop-shop for everything you need in an emergency.’ Established in 1989, our continued success is driven by the ability to develop and deliver effective solutions, whilst maintaining an unrivaled level of customer support and technical advice. With over 30 years experience, our industry knowledge and expertise ensures that we can supply the correct emergency medical equipment and consumables on every occasion. There are five ways to shop with SP Services: Web: www.spservices.co.uk Email: sales@spservices.co.uk Telephone: 01952 288 999 Fax: 01952 606 112 Visit our Shop: Bastion House, Hortonwood 30, Telford, Shropshire, TF1 7XT
Bastion House, TF1 7XT, Telford, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The information I requested was quickly answered.
Stock is always delivered on time.
Jasmine is very helpful and courteous.
We order regularly from SP Services and couldn't recommend enough

Réponse de SP Services
Emailed in to ask some questions regarding a bag, to ensure it would meet everything i needed for all my daughters medical needs, not only did Jasmine reply quickly, she went to the warehouse to check, looked at the product physically, took photos and sent them over confirming it would do everything I needed. Amazing customer service Jasmine, you truely went above and beyond nothing was too much trouble. Thank you again Jasmine, bag ordered.

Réponse de SP Services
The item that I had purchased turned out to be out of stock. I got an email the next day asking if I would be interested in a different version of the product at no extra cost and this would then be dispatched earlier.
Great to see how proactive the team are and the commitment to providing great customer service

Réponse de SP Services
Excellent company to deal with
Sithra was a real star helping with my query- thankyou. Great products at unbeatable prices

Réponse de SP Services
Was advised by Jasmine of a delay in my order due to the item not arriving in stock till late Jan 2026
Advised that could the delivery be delayed to 2nd Feb and she was very helpful in arranging my request
Found the whole issue very easy to resolve and Jasmine was very accommodating, helpful and friendly.
Thanks you for great service Jasmine

Réponse de SP Services
This morning's interaction was delightful and supportive, demonstrating exceptional service with kindness and patience.

Réponse de SP Services
At first, things seemed a bit dire with a £15 shipping fee on a £20 order to Northern Ireland, a consequence of Brexit. But Debra and her team noticed the problem and reached out to help. In the end, the order went through, and I'm incredibly grateful for their attentive and thoughtful service.

Réponse de SP Services
Wonderful customer service. Sorted out my mistake so quickly and pleasantly. Really grateful

Réponse de SP Services
Excellent recommendation from a first aid course instructor. Great customer service!

Réponse de SP Services
Jasmine was very helpful on the phone. It was an urgent order and she made sure it was expedited. Great customer service.

Réponse de SP Services
Fast efficient and professional response from Sithra.

Réponse de SP Services
A lady called Sithra Sougantharavelu helped me with a website problem, she was fantastic, so helpful, credit to SP Services. An excellent part of the team

Réponse de SP Services
A query about an out of stock item lead to exceptional attention and customer service .
Jasmine was really helpful, explained the re-stock process and pricing of an item that is currently 'on offer'. The outcome was that I placed my order now for 2 items to go on back order . This would not have happened without her help and guidance. Thank you Jasmine, fantastic help

Réponse de SP Services
I recently placed an online order with SP Services, which due to a misunderstanding, I never completed. I was subsequently contacted by Sion who patiently answered all my questions and helped me complete my order. They also ensured that I received my order in record time.
It's increasingly rare to find individuals or companies offering the level of care that SP Services provided on this occasion and I’m more than happy to recommend them!

Réponse de SP Services
Had a brief and professional call from Sithra after placing an order that required further details.
Was easy to talk to and very helpful in confirming what was required.
Top tier customer service.

Réponse de SP Services
Initially, it all looked rather bleak - a £15 delivery charge on a £20 order for delivery to NI - another Brexit benefit. However Debra and her team spotted the issue and approached me to resolve it.
Result is that the order is placed and I couldn't be more appreciative of the care and consideration they gave.

Réponse de SP Services
Helpful and excellent customer service by Sithra.
good quality products have used SP Services since their very early days or operating.

Réponse de SP Services
Brilliant service provide by Jasmine; despite the product I ordered not being currently in stock, she was friendly and very helpful and told me when I can expect to receive it. Look forward to dealing with her again.

Réponse de SP Services
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.