SP Services have been fantastic to work with. I deal with Debra for my Ukraine missions involving medical supplies, and she is truly amazing. She is always helpful, responsive, and dependable, and not... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Having placed a large order for First Aid products with SP Services, I was delighted to receive a confirmation email from Sithra S. The email, made me feel like a customer and someone that the company... Voir plus
L'entreprise a répondu
Emailed in to ask some questions regarding a bag, to ensure it would meet everything i needed for all my daughters medical needs, not only did Jasmine reply quickly, she went to the warehouse to check... Voir plus
L'entreprise a répondu
Sithra from SP services could not be more helpful. She helped me put together a main camp first aid kit for my explorer scout group, looking at the kit that best suited our needs and sourcing the addi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équpement médical
- Poste de secours
- Matériel et équipement d'hôpital
- Magasin de matériel médical
Informations provenant de diverses sources externes
SP Services (UK) Ltd. is a global supplier of Emergency, Medical, First Aid, Paramedic and Rescue Equipment, a one-stop-shop for everything you need in an emergency.’ Established in 1989, our continued success is driven by the ability to develop and deliver effective solutions, whilst maintaining an unrivaled level of customer support and technical advice. With over 30 years experience, our industry knowledge and expertise ensures that we can supply the correct emergency medical equipment and consumables on every occasion. There are five ways to shop with SP Services: Web: www.spservices.co.uk Email: sales@spservices.co.uk Telephone: 01952 288 999 Fax: 01952 606 112 Visit our Shop: Bastion House, Hortonwood 30, Telford, Shropshire, TF1 7XT
Coordonnées de contact
Bastion House, TF1 7XT, Telford, Royaume-Uni
- 01952288999
- sales@spservices.co.uk
- spservices.co.uk
4,9
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de SP Services
Thank you for taking the time to leave us a review. We will look forward to helping you in future.
Awful service will never use SP again
Awful service. Ordered some trousers over a month ago and they didn’t arrive so I asked for an update, was informed they would be despatched immediately so again I waited the time frame for delivery and they still had not arrived. Emailed again to ask for a refund as I now needed trousers urgently and was assured the refund had been processed, checked my account after 10 working days and still no refund, AGAIN had to chase them for a refund and was told it had only just been processed and had to wait another 7 days. Quick enough to take your money but reluctant to send your items or give your money back.
8 juillet 2025
Avis spontané
Réponse de SP Services
Hi Deana,
I have reached out to you personally to discuss your issue further, I have followed up with an email and can confirm that your refund was processed on 2nd July and should now be with you.
If we can help further, please get in touch and I hope we can have the opportunity to restore your confidence in SP Services.
Debra
Customer & Sales Support Manager
A sad disappointment
Made a small order, which several days after paying they informed me was not in stock. Asked for a full refund and have been ignored for 4 days.
This could have been resolved simply, but now me as the customer will have to be chasing to get the money back for a product they have online but are not selling anymore.
4 juillet 2025
Avis spontané
Réponse de SP Services
Hi Andrew,
Thank you for the feedback. I know that Sithra has been back in touch with you and has confirmed that your refund was processed on 4th July and you've confirmed that it is received.
We hope we have the opportunity to help you in the future and can restore your confidence in SP Services.
Debra
Customer & Sales Support Manager
Fantastic service today from Sithra
Fantastic service today from Sithra. Polite and professional. Thankyou.
30 juin 2025
Avis spontané
Réponse de SP Services
Thank you for leaving us a review. Sithra and the team will be happy to help you in the future.
First Aid Bag
Jasmine in the Customer Service Team was very helpful with my order. I couldn't order online due to my location so she made sure that it was all sorted, the VAT removed and shipping arranged.
23 juin 2025
Avis spontané
Réponse de SP Services
Thank you for taking the time to leave us a great review - Jasmine and the team will be here to help you again in the future.
I am in the hospital purchasing…
I am in the hospital purchasing business and only use your site. It has everything I need!
18 juin 2025
Avis spontané
Réponse de SP Services
Thanks so much for your feedback, it's great to hear that we can support you. We hope to be able to support you in future.
Absolutely first class service received…
Absolutely first class service received by Sithra from customer services in relation to one of my orders. Sithra assisted and resolved my issue. Thank you
12 juin 2025
Avis spontané
Réponse de SP Services
Thank you for taking the time to leave a review. Sithra and the team will be happy to help you in the future!
Fantastic support from Jasmine
I’m pleased with the product but it was Jasmine who was ‘really on it’ when the parcel went missing with DHL. Another was sent straight away. I wish all companies had a Jasmine.
7 juin 2025
Avis spontané
Réponse de SP Services
Thanks for taking the time to leave such a great review! Jasmine and the team will be happy to help you in the future.
Jasmine was very quick with her…
Jasmine was very quick with her response and I am truly grateful. You are a very good company, that helps us with the Jackets we get from you as a charity. Thank you so much
3 juin 2025
Avis spontané
Réponse de SP Services
Thank you so much for leaving us this great review. Jasmine and the team will be more than happy to help in the future.
Went the extra mile Thanks Jasmine
Jasmine was extremely helpful escalating the issue to the correct department quickly and taking an order by email for me to avoid delays. Thank you
30 mai 2025
Avis spontané
Réponse de SP Services
Thanks for the wonderful review! Jasmine and the team will be happy to help again in future.
Sithra was extremely helpful and…
Sithra was extremely helpful and responded very quickly to my queries. 5 Star service :-)
28 mai 2025
Avis spontané
Réponse de SP Services
Fabulous review! Sithra and the team will be more than happy to help again in future.
Helpful support and fantastic durable…
Great customer support and good durable bags.
20 mai 2025
Avis spontané
Réponse de SP Services
Thanks for taking the time to leave us a review! We hope we can help again in future.
Great service
Sithra took a long order over the phone, answered the queries I had on items and was all round very efficient in the process. Order arrived quicker than expected.
15 mai 2025
Avis spontané
Réponse de SP Services
Thank you for taking the time to leave us a review, we will be here to help you in the future!
Absolutely fantastic
Absolutely fantastic, my order was handled by Sithra, who went the extra mile to deliver brilliant customer service, goods arrived earlier than expected, well packaged and in perfect condition. Couldn’t ask for better, thank you!
12 mai 2025
Avis spontané
Réponse de SP Services
We are so happy with this excellent review. Thank you for taking the time to leave this great feedback, we will make sure it's passed on to Sithra!
Excellent Service
Special shoutout to Sithal. I emailed with my order and he responded within half an hour to say my order had been processed and dispatched. Excellent service!
12 mai 2025
Avis spontané
Réponse de SP Services
Thank you so much for leaving us this review. Sithra (and the team) will be happy to help you again in the future.
Very helpful experience
Very helpful experience from Candi regarding a recent technical issue. everything was sorted quick and professionally.
9 mai 2025
Avis spontané
Réponse de SP Services
Thank you so much for leaving Candi this great review. We will make sure this is passed on and we hope we can help you again in future.
Great service from Jasmine & team
Jasmine took an order for our Mountain Rescue team needing an urgent resupply.
Excellent service and got everything sorted and out the door in super quick time.
2 mai 2025
Avis spontané
Réponse de SP Services
Thank you for taking the time to leave us a review, the team will be happy to help again in the future.
Sithra gave an prompt and effective…
Sithra gave an prompt and effective response to my issue - a defective defib battery was replaced very efficiently. Sithra even followed up with an email prior to delivery with the tracking info and encouraging feedback to check the issue was suitably resolved. Great service!
28 avril 2025
Avis spontané
Réponse de SP Services
Thank you so much for the review! We will make sure your kind words are passed onto Sithra. We hope to be able to help you again in future.
Sithra was fantastic
Sithra was fantastic! Extremelly helpful and resolved my problem straight away! Thank you so much!
Josi
24 avril 2025
Avis spontané
Réponse de SP Services
Thank you! We hope we can help you again in future!
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