Excellent service
Rapport qualité / prix: 4
Réponse de Square Signs
Thanks so much, Nancy! We're delighted your Ultra Board signs exceeded the mark on quality. We're here whenever you need your next sign!
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Color wasn't as expected, was told it wasn't SquareSigns fault and offered a 25% discount on a reprint (your coupons are often more than that). Not great customer service IMO.
Qualité: 2
Rapport qualité / prix: 2
Réponse de Square Signs
Thank you for your feedback. While slight color variations can occur in production and the approved proof had no noted concerns, we still provided the 50% discount you requested to resolve the issue. We respect your perspective and remain committed to fair and professional service.
Perfect quality for my clinic! Really stands out and have gotten so many compliments
Réponse de Square Signs
Thanks for your comment. We're glad that you're satisfied with your product.
I've had UltraBoard signs from other companies with no problems at all. The sign that I ordered arrived with somewhat jagged edges, and more importantly right in the middle of the sign it looks like something didn't print right and had been touched up with a marker of a slightly different color and sheen. I submitted photos and a complaint to support and weeks later still have no solution. Rather than focusing on the issue with their production quality, they seem to be focused on getting a clear picture of the shipping label even though I provide a pictures of the shipping box from both sides and was very clear that there was absolutely no problem with shipping or packaging The problem was with production.