Following ACL and PLC reconstruction surgery, I used the squid go to relieve pain and swelling. Genuine aid for my recovery, very grateful to have had this from the first day home post surgery. The it... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is a brilliant piece of kit that you will never be sorry you bought. As a physio travelling with winter sport athletes, we have had the benefit of having a squid unit for over 10 years. Lightwe... Voir plus
L'entreprise a répondu
I used the Squidgo following my TKR and found it absolutely invaluable. I used it at least four times a day, and it’s easily the best money I’ve spent. It was recommended by my consultant, so I de... Voir plus
L'entreprise a répondu
I used a squid go on the advice of a friend after knee replacement surgery. It was soothing and easy to use and definitely helped a bit but doesn’t take all swelling away or enable more knee bending.... Voir plus
L'entreprise a répondu
4,8
Excellent
56 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Knee & shoulder post surgery recovery
Double family injury whammy this autumn …. Thanks to squidgo - shoulder and knee wraps with one pump - amazing recovery - so versatile and easy to use but more than other systems so mobile !!! Take with you on your travels 5stars squidgo
10 décembre 2025
Avis spontané
Réponse de Squid Go
Thanks for the positive feedback, and pleased that your recovery from shoulder surgery was assisted with SQUID GO - adding the Shoulder Wrap and Gel Pack to the existing Leg/Knee Unit that your family already had acquired previously. And yes, the travel aspect and portability of SQUID GO is being mentioned to us often, as clients sending in and posting photos from European ski resorts (as well as at least a few coming in from Canada as well - a personal favourite of mine :) Terry
Excellent product
Excellent product! Reduced pain as well as swelling. Super easy to use. Light and portable. Excellent customer service, a huge thank you to Terry for all his guidance.
30 novembre 2025
Réponse de Squid Go
Thanks for your trust, in choosing SQUID GO to help your teenage child recover from their surgery - Health, Wellness as well as, a full and swift recovery!
Squid go has been so good for me this…
Squid go has been so good for me this season. With 4 sessions a week and games I’ve found it’s helped me so much with my recovery. I’ve been able to take it to away games when needed and being able to use it without being strapped to a bucket is so good. It’s become a fixture in my self care.
13 août 2025
Avis spontané
Réponse de Squid Go
Thanks for providing your feedback. We agree with you that SQUID GO shines with it's portability, and powerful lithium ion battery meaning you can use it for more than 25 fifteen minute sessions before you need to recharge it via a USB cable. Wishing you health, wellness and ongoing success in your sport(s).
We have been using the product a long…
We have been using the product a long time, both knee and ankle. Lately we've travelled with the ankle version for the last year and it's been incredible. We travel to train and compete extensively and the Squid Go is easy to pack and take with us. Both athletes and coaches use on the road for ongoing ankle issues and it's been a really important part of our toolkit!
13 décembre 2025
Avis spontané
Réponse de Squid Go
Thanks for making time to provide feedback. We value the trust that GB Snowsport athletes, coaches and support team, continue to place in our product. The portability, ease of use, effectiveness and value of SQUID GO, are all making it increasingly popular with athletes and clubs of all level across the UK. Thanks again for your feedback, and wishing the team a great season.
This product has been amazing
This product has been amazing. Recently I had a problem with a part it and I emailed them about it. Early the next morning I got a response email saying they could send a replacement to arrive the next day! Would definely recommend and great customer service.
24 novembre 2025
Avis spontané
Réponse de Squid Go
Thanks for the positive feedback about SQUID GO and our Customer Care. We are committed to 'best in class' client service and satisfaction - delivering value, as promised.
Simple kit, great benefit
This is a very simple bit of kit but boy does it work! 3 vertebral fractures 4 years ago when I was hit by a car. I still have a ton of back pain & spasm. There is no cure but on days when pain is debilitating, the Squid Go really makes a difference
22 novembre 2025
Avis spontané
Réponse de Squid Go
Thanks for sharing your feedback about the SQUID GO Back Unit - anyone who has experienced back pain understands how debilitating this is. We are proud that SQUID GO truly does make a difference, and allows people to suffer less, including relying less on painkillers to manage pain. Wishing you ongoing improvement in your health and wellness. Terry
Total Knee Replacement/Arthritis
Heading towards a total knee replacement, my consultant recommended the Squid Go Knee system for my recovery. After lots of research, and many questions back and forth with the very knowledgeable and helpful Terry, I took the plunge and ordered the system and haven’t looked back. The system arrived fully charged, so I was good to go. (A nice touch) I used the system to help relieve arthritic pain prior to surgery, which it did really well by reducing inflammation and the need for pain relief. Since my op, only 5 days ago, the system has been used hourly to reduce inflammation and it has been nothing short of incredible to see the quick progress I’ve made. The Squid Go is so easy to use. It does several sessions (6 or 7 plus) without needing to be charged. It’s easy to transport in the bag I have and feels wonderful on the knee when at work. Having read up about other systems, I’m so grateful to have the Squid Go. The compression it puts on the knee feels good. Equally, other systems involve filling various vessels with ice, which would be tricky to do post operation. I totally recommend the Squid Go system. It’s a very worthwhile investment, especially with 2 knees! Other systems are available to hire for £350/month, whereas the Squid Go is now mine and I will use it regularly on both knees. What a wonderful product and excellent product service from Terry.
22 novembre 2025
Avis spontané
Réponse de Squid Go
Thank you so much for such an informative review, on the value proposition of SQUID GO. As you mention, by purchasing a unit months prior to surgery, you are able to manage your osteoarthritis (OA), minimising use of painkillers, and get used to a rhythm of how often and when you "SQUID". As for your compliments about the Customer Service, it is why we are running the business as a 'boutique business', with a very hands on approach. Love speaking to potential clients, prior to purchase, to answer any questions that people have. I am passionate about the product, as well as the efficacy and convenience SQUID GO provides - at a reasonable and affordable price point for a Premium product. With a 2 week full refund policy, and a 1 year warranty on all components. Wishing you Health + Wellness. Terry
Recovery form ACL injury
Recovery form ACL injury, and have not found anything as effective as the SquidGo. I can use it 2 or 3 times a day, especially after exercise or a long day in the saddle.........the guys are time served in the Orth world and have a great understanding of what recovery is all about. Highly recommended.............just added the shoulder wrap and gels due to latest golf injury.
1 octobre 2025
Avis spontané
Réponse de Squid Go
Thanks for making time to share your comments. Although £500 is an investment in your personal wellness, in terms of managing ACL/Knee pathologies even prior to any surgery, SQUID GO is much more cost effective than any other Premium Cold Compression product on the market. The fact you have added a Shoulder Wrap and Gel Pack to use with the SQUID GO unit you own, once more, highlights our Value proposition. Health + Wellness! Terry
I’ve been very pleased with the SquidGo Leg/Knee Product
I’ve been very pleased with the SquidGo leg/knee system. After undergoing surgery to repair a torn meniscus and ACL, I found the product easy to set up and use. My main focus has been on rehabilitating my knee and relieving pain in that area, but I’ve also used it on my calf occasionally and so has my partner. It’s a great, versatile product that I would definitely recommend.
The customer service was outstanding the best I’ve ever experienced. My point of contact, Terry, stayed in touch to make sure I purchased the right product for my needs and even followed up after my surgery to ensure I was happy with it. If you’re reading this, Terry, I truly appreciate your attention to detail, professionalism, and proactive support.
20 octobre 2025
Avis spontané
Réponse de Squid Go
Thanks for your trust in SQUID GO sir. It is a pleasure to be able to serve clients in Scotland with the same conscientious and swift service as we are able to provide to our client base, here down near Marlow/Maidenhead. Most important to us, is that every person interested in cold compression therapy prior to, or after surgery, is able to make an informed decision as parting with £500 or so, is a pretty serious investment in one's wellbeing. It is why we are committed to a 14 day full refund policy, as well as always making myself available for a phone call to answer questions directly. Thanks again for your flattering words and wishing you a full recovery - Health + Wellness!
Great service.
This arrived very quickly, with the pump charged and ready to go. The parcel included a helpful and friendly note from the supplier, just in case the clear instruction leaflet left me with any additional questions. Given the competitive pricing and fast service, I would definitely recommend this supplier.
The squid Go is easy to use and is very effective in reducing pain and swelling on my severely arthritic ankle.
8 novembre 2025
Réponse de Squid Go
Many thanks for your message - pleased to hear that the additional information we send, as well as pre-charging the pump prior to sending whenever possible, is appreciated. Best wishes with managing your arthritis.
Great product, fanatic customer service
I first heard about Squid Go when my Physio mentioned it to me.
I have used the Squid Go daily and it has has made a massive difference to my knee and rehab so far and continues to help me. Thank you for also providing fantastic customer service!
17 octobre 2025
Avis spontané
Réponse de Squid Go
Many thanks for reaching out and asking some clarifying questions prior to your purchase. Always a pleasure to exchange messages and answering questions prior to sending out a unit. Also appreciate your clear and very quick communication style, as well as payment of your invoice.
Excellent Product for Recovery and Inflammation Management
As a physiotherapist, I’ve been thoroughly impressed with the SQUID device and the results it’s provided for my patients within our clinic. It’s been fantastic in helping to reduce inflammation and significantly speed up recovery times across a range of injuries.
One of the standout features for me is its portability — it’s so much more compact and easy to transport compared to other similar units I’ve used. This makes it ideal for pitchside work on game days or when travelling abroad with the team. The setup is quick and hassle-free, which is invaluable when you’re on the go.
Overall, I would 100% recommend this product. It’s become a key part of our recovery toolkit, and I’ve already recommended it to many of my patients who have seen great results as well.
15 janvier 2025
Avis spontané
Réponse de Squid Go
Thanks for making the time to comment. In your role(s) as a private school and London based private physio, you have the unique insight to see SQUID GO being used pitch side on rugby days, lent to students/players over weekends, and also treating private patients in clinic in Central London... again, thanks for making time to comment and highlighting the Value proposition of SQUID GO
Fantastic piece of equipment
I'm a physiotherapist that see's a lot of post surgery and sports trauma injuries ans this piece if kit is fantastic. It's an affordable price for both patients and small clinics with effective results and compression. Even better it's easily portable to use take everywhere needed with you
28 octobre 2025
Avis spontané
Réponse de Squid Go
Thanks for your review Jade - especially fortunate to be able to partner with you as a local Physio near our home base here in Berkshire. Love the fact that as a business owner, you see that value in buying SQUID GO units for use in your clinic (versus the other options for Premium Quality Cold Compression Therapy systems, which are water and ice based, and retail for well over £3,200 to purchase, and between £275 and close to £400/month to hire). It is a pleasure for us to personally deliver units to new clients (Patients of yours) that choose to buy their own units after seeing them in your clinic, seeing as they live within a 5 mile radius of our home based warehouse. As always, the best partnerships are based on trust and transparency. Thanks again
As a hand surgeon i have treated…
As a hand surgeon i have treated patients with the device with good results , especially with inflammatory acute traumatic conditions
28 juin 2025
Avis spontané
Réponse de Squid Go
Thanks for sharing sir. Always great to get favourable feedback from consultant surgeons about the benefits of SQUID GO. We have several elderly clients that are telling us that their management of arthritic pain in their hands/wrists is decreased (not eliminated, yet decreased) temporarily by using the SQUID GO wrist unit. This allows them to decrease/eliminate the use of painkillers, which for everyone, has long terms positive benefits. Thanks again
Highly recommend Squid Go
I first heard about Squid Go when my consultant mentioned it to me after sustaining a knee injury.
After two surgeries and on going rehab, I have used the Squid Go everyday. It has made a massive difference to my knee and rehab so far and continues to help me.
I even used the Squid Go on holidays abroad, which allowed me to carry on my rehab wherever I was in the world.
Terry who has helped me also throughout my Squid Go journey.
I would highly recommend Squid Go to anyone who is injured and going through rehab.
28 octobre 2025
Avis spontané
Réponse de Squid Go
Thanks for the feedback on the purchase of the LEG/Knee SQUID GO unit in early February 2025, and the 2 additional Gel Packs that you purchased 6 weeks later in order to maximise the 'super cold SQUIDDING time' duiring your surgical rehabilitation. In fact, so many people have told us that they benefit from having a 2nd Gel Pack, that as standard, we now offer a 20% discount on additional Gel Packs to people that are buying a SQUID GO unit. Thanks again for sharing and your updates on your recovery from multiple surgeries - again, highlighting the Value that a SQUID GO purchase makes, versus the alternative of hiring a different premium quality cold compression device. Wishing you Health + Wellness!
5 star product
5 star product. Easy to use, good options regarding pressure and also very easy to transport.
28 octobre 2025
Avis spontané
Réponse de Squid Go
Thanks for your feedback Mr Britton. Always pleased to count consultant specialist Knee surgeons amongst satisfied clients. As you shared recently, being able to lend your unit to a family member after their own knee surgery, highlights the Value of owning a premium quality cold compression device, versus hiring one, for 4 weeks at a time... at a fairly similar price point.
Horrible durability
Nice product that is practical and easy how ever the durability is horrible. Within a year the first gel Pack leaked and by the the second year the other one did as well. I needed to glue the compression wrap together my self at the valve since it was leaking. Now after 4 years (and only monthly use) the motor seems unable to inflate anymore.
27 octobre 2025
Avis spontané
Réponse de Squid Go
Thanks for making time to share your honest thoughts on the TRUSTPILOT page that was recently set up (October 1st, 2025) here in UK.
I see that overall, you like and respect the USP of the SQUID GO ('practical and easy'), however feel that the durability of the product is "horrible".
My name is Terry Byca, and I became the UK distributor in December 2024, so almost 11 months ago now. From the records that I acquired from the previous distributor (who was selling SQUID and SQUID GO in UK since 2014), I see you purchased your KNEE Squid Go unit on February 10, 2022.
As you hopefully know, all of the components come with a 1 year full warranty - so I am curious if you ever contacted the people you purchased Squid Go from, if the first Gel Pack began leaking "within a year" (?) Since taking over the distribution, I have had a very small number of complaints, and was able to resolve them quickly to the satisfaction of the Customer/Client each time.
You also mention that you had to glue the valve back to the compression wrap, yet didn't mention the time frame, so curious if that was also within the first year, and if you ever tried to contact the distributor you purchased from.
As for the Pump unit, I am surprised that you say that "the motor seems unable to inflate anymore". What exactly is happening? Do you get an error message(s)? Is the Pump fully charged? (I have sent you an email, asking for this information from the info@squidgo.co.uk account - along with my WhatsApp number in case you prefer to speak live.)
My focus is on Customer satisfaction and I take it very seriously.
I have a pump I bought from the previous distributor that is 11 years old and working perfectly as I use it for my demos... we have a Welsh International female football/soccer player that has been using SQUID GO for her ankle for at least 5 years and everything is still working perfectly... she bought an extra LEG/Knee wrap and Gel Pack as she prepared in June for the Euros 2025 championships... a physio (Dave F) formerly of Blackpool Rovers tells me he has pumps from 10 years ago and wraps still in use... etc etc..
And yes, sometimes things do break, and go wrong... and I take care of the Customers immediately.
Again, thanks for making time to send in your honest review - it is the reason that I set up the page, in order for ALL clients to share their experiences with others... it is only this way that people/companies/products, can improve, (if they want to).
Hope to hear from you via email or WhatsApp in reply to the message we sent you.
Terry
Squid Go Ankle Unit
Good product! I bought the ankle unit which has helped my recovery from an Achilles tendon rupture. I had surgery 8 weeks ago and the ankle Wrap has helped significantly to reduce pain and swelling.
1 octobre 2025
Avis spontané
Réponse de Squid Go
Thanks for sharing - we also appreciate the recommendation you provided to your friend for their Elbow issues.
Would definitely recommend
We were recommended the squid go to manage the swelling following my daughter's knee injury and subsequent surgery. The device fits well and is portable which meant we could bring it on holiday with us. The combination of compression and ice had quick results on the swelling. We had a little issue with the cuff, but this was quickly resolved by the company, communication was great, quick response and personable. My other daughter has even started to use it for recovery after her sport. Would definitely recommend.
21 octobre 2025
Avis spontané
Réponse de Squid Go
Thanks for sharing your experience. It was good to realise that your daughter preferred the KNEE wrap, over the LEG/Knee wrap, due to it being more contoured to the knee, and easier to take off, due to having (far) less Velcro.
Excellent customer services
Excellent customer services, I wasn’t sure that I’d bought the right cuff so I emailed them and less than 24 hours later I received a really helpful reply . The machine is entirely portable and allowed my son to massively reduce his reliance on pain killers .
6 octobre 2025
Avis spontané
Réponse de Squid Go
Many thanks for making time to share your family's experience - decreased reliance on painkillers is a HUGE benefit of consistent use of SQUID GO.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.