Just moved house after switching to Squirrel two months ago. Reconnecting at new house done without problem. Impatience on my side made me chat with Georgia online to get internet connected and it was... Voir plus

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Staff polite, friendly & professional. Engineer/fitters arrived in the time stated, explained what they'd be doing & took into account my preferences of where to fit box etc. Text messages helpful... Voir plus
L'entreprise a répondu
Was exploring options with new broadband providers after getting frustrated with my current provider and came across Squirrel. My initial query was responded to quickly by Georgia. She was very helpfu... Voir plus
great customer service, nice to talk to a person, from turning up to fit up the internet there were no problems, my only small gripe . why dont they bring the router with them instead of next day deli... Voir plus
À propos de l'entreprise
- Fournisseur d'accès Internet
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Squirrel Internet Ltd
Écrit par l'entreprise
Ultrafast internet, home phone and mobile. We care about good customer service, its who and what we are about.
We reward loyalty. So why not check us out and get in touch... Find out the Squirrel difference.
Contact Us!
03333 408 555
sales@squirrel.uk.net
Coordonnées de contact
1e Uppingham Gate, LE15 9NY, Uppingham, Royaume-Uni
- 03333 408 555
- support@squirrel.uk.net
- squirrel.uk.net
Superfast speeds and ultra low prices
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
New broadband
Was exploring options with new broadband providers after getting frustrated with my current provider and came across Squirrel. My initial query was responded to quickly by Georgia. She was very helpful and responded to all my questions and several emails in a timely manner. She explained things clearly, provided different options and made the process of getting a new broadband package very easy. I am now waiting for installation and to see what the service and speeds are like, but so far the initial process has been very easy, thanks to the help from Georgia.
Renewal problem resolved quickly to my…
Renewal problem resolved quickly to my satisfaction.
Well done.
When I was sold the package I was told…
When I was sold the package I was told a speed of 900 Mbps but in reality I only get 350 Mbps.
Exceptional customer Service by…
Exceptional customer Service by Squirrel, the process was smooth and everything turned out as planned. Brilliant Customer Services.
So far everything is working great
So far everything is working great,
hopefully it will always be like this.
PS the router has only one 2.5gb/s port, at a speed of 2300/2300 it's a bit of a strange solution
So far so good
So far so good. First interaction with Paul was positive. Quick, clear response to questions and forward thinking.
Fast, fuss free service
Paul was really helpful when contacting Squirrel due to a house move. No fuss service which was clear and speedy. Really disappointed our new house can’t be supplied by Squirrel - would highly recommend
great customer service
great customer service, nice to talk to a person, from turning up to fit up the internet there were no problems, my only small gripe . why dont they bring the router with them instead of next day delivery, no problems with squirrel would recommend ,
Just moved house after switching to…
Just moved house after switching to Squirrel two months ago. Reconnecting at new house done without problem. Impatience on my side made me chat with Georgia online to get internet connected and it was all sorted there and then. Cannot fault them.
I needed a password change as the one I…
I needed a password change as the one I had wasn’t working got in touch and it was really fast done within 5 min very pleased thank you Paul :)

Réponse : Squirrel Internet Ltd
Very good customer service
Very good customer service, price and reliability

Réponse : Squirrel Internet Ltd
The guy who connected me to your…
The guy who connected me to your broadband was very efficient. I also like the fact you are cheaper than my last supplier, And you actually have a human to talk to on the end of the phone and very prompt answering :- )

Réponse : Squirrel Internet Ltd
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent Service from Squirrel – Highly Recommended!
I recently had Squirrel internet installed and I couldn’t be happier with the whole experience.
From the very beginning, the communication was clear and professional. The installation team arrived on time, were extremely friendly and knowledgeable, and completed the entire setup quickly and neatly. Everything was explained clearly, and they made sure I was comfortable with how it all worked before leaving.
The router arrived promptly, was simple to set up, and the internet speeds are fantastic – exactly what was promised (and in some cases even better). I’m now enjoying smooth streaming, fast downloads, and reliable connection across all my devices with zero issues.
Squirrel has genuinely impressed me with their service, speed, and customer care. If you’re looking for a reliable internet provider, I can highly recommend them!
Would definitely use them again and will be recommending Squirrel to friends and family.
Thank you, Squirrel team! Keep up the great work.

Réponse : Squirrel Internet Ltd
Georgia in the live chat answered all…
Georgia in the live chat answered all my questions. Very helpful.

Réponse : Squirrel Internet Ltd
Great customer service from Georgia :-)
Georgia was excellent when I made an online enquiry, quick and efficient and told me everything I needed to know :-)

Réponse : Squirrel Internet Ltd
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