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STAHLS' Avis 191

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I can’t say enough about just how wonderful this company is to work with. I’m new to screenprinting. Each time I’ve had to call needing help they have been so patient and so professional. I hope Stahl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stahls' produces the best DTF tranfers I've found anywhere to date. You can find transfers cheaper but you get what you pay for. I'm happy to spend a little more and get the quality my customers are l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve only placed two orders thus far, but I did have a good initial experience. I am a novice as far as screen printing goes and I was able to talk to John H about some questions and concerns that I h... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Your proofing on patches is slow, you publish turnaround times but that is once a proof is approved. It takes a good week to get a proof correct and ready to order from. When there is a question or... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Équipement et fourniture d'impression
  2. Boutique de loisirs créatifs
  3. Magasin d'impressions et de signalisation
  4. Fournisseur d'équipement d'impression
  5. Fournisseur de produits promotionnels
  6. Magasin de matériel de sérigraphie

Écrit par l'entreprise

STAHLS’ is the industry leader in custom garment decoration, providing heat printing equipment, materials, and innovation trusted by decorators, apparel brands, and entrepreneurs around the world. Since 1932, we’ve been helping businesses turn blank apparel into something extraordinary through cutting-edge products, hands-on education, and unmatched customer support. From professional heat presses and vinyl cutters to DTF transfers and CAD-CUT® heat transfer vinyl, we offer everything you need to start or scale your heat printing business. Our mission is to make apparel customization faster, easier, and more profitable—whether you’re producing one-off designs or large-scale runs. At STAHLS’, we take pride in standing behind every product we sell. Our customers rely on us not just for quality materials, but for the knowledge and partnership that fuels their success. With global distribution, in-house manufacturing, and a team of experts ready to help, we’re proud to be the most trusted name in heat printing. Discover why generations of decorators choose STAHLS’ as their go-to source for heat transfer innovation, reliability, and support. Learn more at www.stahls.com

Heat Printing Solutions for Every Business

Écrit par l'entreprise

DTF Transfers
Experience professional-quality Direct to Film (DTF) transfers designed for speed, color accuracy, and durability. Perfect for small businesses, print shops, and apparel brands of any size.
Heat Press Machines
From the award-winning Hotronix® line to entry-level models, STAHLS’ heat presses are built for precision, reliability, and long-lasting performance—backed by industry-leading warranties and support.
Heat Transfer Vinyl (HTV)
Our proprietary CAD-CUT® heat transfer vinyl gives decorators unlimited creative freedom. Choose from hundreds of colors, textures, and finishes to bring any design to life.
Custom Transfers & Printing Materials
We provide the widest range of heat transfer materials, from screen-printed and digital transfers to special-effect films and appliqué options—everything you need to customize apparel with confidence.
Education & Support
STAHLS’ is more than a supplier—we’re your partner in growth. Access step-by-step guides, video tutorials, live webinars, and expert advice to help you master heat printing and grow your business.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

The products and service are top notch

The products and service are top notch. I don't think there is another brand that even comes close to the options that Stahls offers. My only complaint is that parts of the website are very difficult to navigate. Specifically, it's very hard to find my designs as there doesn't seem to be a direct link to them. (Edit) Thanks for pointing out the simple detail that I previously missed!

12 décembre 2025
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Réponse de STAHLS'

Thank you so much for the kind words about our products and service. We truly appreciate your support and loyalty.

We also value the feedback about the website. That’s helpful to hear.

To find your saved designs:

* Log in to your account
* Go to the upper right corner
* Click on your name
* Select **Art Dashboard** from the dropdown menu

That’s where all of your designs are stored.

If you have any trouble locating them or need anything else, please reach out to us directly. We’re always happy to help.

Noté 5 sur 5 étoiles

Outstanding service and product.

Outstanding service and product.

13 février 2026
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Réponse de STAHLS'

Thank you for the kind words! We’re thrilled to hear you had an outstanding experience with both our service and product.

Noté 5 sur 5 étoiles

Everything is very smooth and easy when…

Everything is very smooth and easy when we order! NIce customer service!

12 février 2026
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Réponse de STAHLS'

Thank you for your feedback! We’re glad to hear ordering is smooth and easy for you and that you’ve had a great experience with our customer service.

Noté 5 sur 5 étoiles

Stahls always has my orders correct and…

Stahls always has my orders correct and I receive the items quickly. Thank you!

10 février 2026
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Réponse de STAHLS'

Thank you for your kind words! We’re glad to hear your orders are consistently accurate and arrive quickly. We truly appreciate your support!

Noté 5 sur 5 étoiles

I’ve been using your service for years

I’ve been using your service for years. Your website is very easy to navigate and I’ve never had an issue up until now with delivery and was basically told sorry there’s nothing we can do if it wasn’t for the website being so easy to use I would’ve gave you less stars for the response I got now I am out about $300 because there’s no need for them after this weekend.

Edit: after being contacted by heather they came to a very reasonable solution to ease the burden the shipping issue caused me. Thank you! All and all i wouldn’t have stopped using them cuz their quality, prices, and easy to use website is truly amazing.

9 février 2026
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Réponse de STAHLS'

Thank you for being a long-time customer and for sharing this feedback. We’re very sorry to hear about the delivery issue and the response you received — especially given the impact it’s had on you. That’s not the experience we want for our customers.

Our customer service team will be reaching out directly to review what happened and see how we can help. We truly appreciate your continued support and the opportunity to address this.

Noté 2 sur 5 étoiles

Not happy! Very frustrating!

I have had to call customer service 4 times in the last 2 days for errors, confusion and more! And now I have to call again because there is a problem with my order! Also, the colors listed don't reflect the actual colors (Gold HTV is pure pumpkin ORANGE!) It's been non stop roadblocks and frustration since I started ordering! I really hope products are going to live up to what I saw a the trade show because I'm about done with this company!

7 février 2026
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Réponse de STAHLS'

We’re really sorry to hear how frustrating this experience has been — having to make multiple calls for the same order and still run into issues is absolutely not what we want for our customers.

We understand how discouraging it is when product details, like color representation, don’t match expectations and when errors or confusion interrupt your workflow. That’s especially true when you’ve invested time with us at a trade show and are counting on the products to deliver.

We’d like the opportunity to review your order and the color concerns more closely and help get this resolved with the right team involved. Please reach out to our customer support team and reference this review so we can take a deeper look and work toward a solution.

We appreciate you sharing your experience and hope we can turn this around for you.

Noté 5 sur 5 étoiles

Everything arrived quickly as ordered

Everything arrived quickly as ordered. I appreciate the quality of Stahls.

6 février 2026
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Réponse de STAHLS'

Thank you for the 5-star review! We’re glad to hear everything arrived quickly and exactly as ordered.

We truly appreciate your support and your trust in the quality of STAHLS products.

Noté 3 sur 5 étoiles

The shading color on one of my orders…

The shading color on one of my orders came in different than previous order.

6 février 2026
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Réponse de STAHLS'

Thank you for bringing this to our attention.

We understand how important color consistency is, especially when reordering a design. If the shading came in differently than expected compared to a previous order, our team would be happy to review the details with you and see what may have changed between runs.

Please reach out to our customer support team with your order information so we can take a closer look and help determine the best next steps.

Noté 5 sur 5 étoiles

Reliable and on time, is key to a successful business!

Showed up as it mentioned and I can trust that I can finish the job on time. Digital print or cut lettering! - José

4 février 2026
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Réponse de STAHLS'

Thank you for the 5-star review, José! We really appreciate you taking the time to share this.

Reliability and on-time delivery are incredibly important to us, especially when your ability to finish a job depends on it. We’re glad to hear you can count on us for both digital prints and cut lettering, and we’re grateful for the trust you place in our team.

Noté 5 sur 5 étoiles

Super fast delivery!

What a speedy delivery this time, phenomenal!! Amazing quality as always.

3 février 2026
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Réponse de STAHLS'

Thank you for the 5-star review! We’re thrilled to hear the delivery arrived so quickly and that the quality continues to meet your expectations.

Fast turnaround and consistent quality are both things we work hard to deliver, so it’s great to know it made a difference for you. We truly appreciate your support!

Noté 5 sur 5 étoiles

I really like the material with the…

I really like the material with the backing. I can put a less expensive backing to add a little more stability with less cost per patch

3 février 2026
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Réponse de STAHLS'

Thank you for the 5-star review! We’re glad to hear you’re liking the material and backing options.

It’s great to see how you’re using a more cost-effective backing to add stability while keeping your per-patch cost down — that kind of flexibility is exactly what the materials are designed to support. We appreciate you sharing your experience and creative approach.

Noté 3 sur 5 étoiles

I have been using Stahl's for 46 years

I have been using Stahl's for 46 years. I want to use Stahl's. I just cannot afford them. I can get a like, quality product for half the price.

3 février 2026
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Réponse de STAHLS'

Thank you for sharing this — and for being a customer for 46 years. That kind of longevity truly means a great deal to us.

We completely understand that pricing is a real and important factor, especially in today’s market. While we work hard to deliver consistent quality, service, and reliability, we also recognize that every business has to make decisions that make sense financially.

We sincerely appreciate your loyalty over the years and hope to have the opportunity to work with you again in the future as your needs allow.

Noté 1 sur 5 étoiles

I run an apparel business

I run an apparel business, and my experience with this company has been extremely disappointing. While the customer service reps were polite when I called, the overall process was horrible. My order sat for over a month before it even went into final production, and then it took another three weeks before it finally shipped.

Stahls “expedited” my shipping to 2‑day at a discounted rate, yet it still took two full weeks to arrive. I filed a complaint with FedEx and contacted Stahls again, only to be told the exact same information I had already given them. No new answers, no solutions.

From the time I uploaded my artwork to the day I actually received the product, the total turnaround was two months. Completely unacceptable for a company of this size.

On top of that, the DTF quality has been inconsistent — I’ve had multiple complaints about prints washing out within weeks, even though they’re marketed to last a year or more. That’s a major problem for any apparel business trying to maintain quality standards.

Another red flag: I never spoke to the same person twice. There’s no dedicated rep, no continuity, and no one who seems to follow through on an order. For a large company, that’s extremely odd and makes the entire process feel disorganized.

I will absolutely be looking for a new supplier. This experience has cost me time, money, and customer trust.

2 février 2026
Avis spontané
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Réponse de STAHLS'

Thank you for taking the time to share such detailed feedback. We genuinely understand how frustrating this experience must have been, especially when your own business timelines and customer trust were impacted.

Extended production timelines, delayed delivery, and inconsistent print results are not the standards we aim to deliver, and we’re sorry this order fell short in multiple areas. While expedited shipping refers specifically to transit time once an order leaves our facility, we recognize that overall turnaround — from artwork submission to delivery — is what truly matters for apparel businesses, and your feedback on that is taken seriously.

We’re also concerned to hear about the DTF durability issues you described. Print longevity is critical, and reports of wash performance not meeting expectations deserve a closer review by our quality team.

Regarding communication, we understand how important continuity and ownership are when issues arise. Not having a single point of follow-through can absolutely add to frustration, and your comments highlight an area we continue working to improve.

We would welcome the opportunity to review your order history, production timeline, and print concerns in more detail with the right team members involved. If you’re open to it, please reach out to our customer support team and reference this review so we can escalate appropriately and see what can be done.

We appreciate you sharing your experience candidly — feedback like this helps us identify where improvements are needed.

Noté 5 sur 5 étoiles

Customer service outstanding

Customer service
Customer care
Professional knowledge and o patience
Very rare now a days
Well done team Stahls

30 janvier 2026
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Réponse de STAHLS'

Thank you for the wonderful feedback! We’re proud of our customer service team and truly appreciate you recognizing their professionalism, knowledge, and patience. We’ll be sure to share this with the team—well done indeed!

Noté 5 sur 5 étoiles

The product is always great and the…

The product is always great and the staff is always there to answer questions.

29 janvier 2026
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Réponse de STAHLS'

Thank you for your feedback! We’re glad to hear you’re consistently happy with the product and that our team is always there to help when you need it.

Noté 4 sur 5 étoiles

Only one criticism...

My only real criticism is I wish the detail view (thumbnail of file upload) would host up on cart view. I wound up ordering 6x instead of 1x because I tried going by size of the file instead of the image. Not a big deal, but would be nice to not have to click DETAILS on each item. I had 28 in this last order. Really excited to check out the EasyTear. I do the design. My friend does the pressing. I also used to have to cut out the images! Otherwise, super great experience and fast shipping. We're gonna have a busy weekend!

28 janvier 2026
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Réponse de STAHLS'

Thank you for the detailed feedback! We appreciate you sharing your thoughts on the cart view and thumbnail visibility—that’s great insight, and we’ll be sure to pass it along to our team. We’re glad to hear the overall experience and shipping were great, and we’re excited for you to try EasyRip!

Noté 1 sur 5 étoiles

I paid a 2nd day air shipment for my…

I paid a 2nd day air shipment for my merchandise on January 22nd and still have not received it. we had a deadline for january 30th to deliver the finished work to our clients; but it seems I will have to give them a lot of excuses.
This is why I am giving you 1 Star, can't give you a better review than this.
This is the first time this happens to us on our 14 years as clients

23 janvier 2026
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Réponse de STAHLS'

Hi Giuseppe,

We’re very sorry to hear about your experience. We understand how critical on-time delivery is for your business, and recognize how frustrating this situation must have been.

According to our records, your order was placed on 1/21 at 6:28 PM and was picked up from our facility by UPS on 1/22, as promised. Unfortunately, there was an issue during transit with UPS, which caused a delay. Our records now show that the package was delivered yesterday.

Thank you for sharing your honest feedback, and thank you for your continued business over the past 14 years. We truly appreciate your loyalty!

Noté 5 sur 5 étoiles

So excited to use our new hat press

So excited to use our new hat press. Great costumer service!

20 janvier 2026
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Réponse de STAHLS'

Enjoy pressing with your new hat press! We agree, our customer service team is amazing and we'll be sure to pass along your review to the whole team, thank you! Your support means a lot to us. Wishing you all the success in your with your new heat press!

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