I will not list the multiple issues that I hadThat were caused by this establishment that was supposed to be a professional environment there are a list of things, not even the customer service or... Voir plus
L'entreprise a répondu
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I will not list the multiple issues that I hadThat were caused by this establishment that was supposed to be a professional environment there are a list of things, not even the customer service or... Voir plus
L'entreprise a répondu
Everyone was very kind and caring from the moment I walked through the doors. My wait wasn't long at all and they were very thorough with my eye exam. I definitely recommend Stanton Optical, and I wil... Voir plus
L'entreprise a répondu
The staff were so kind! The lady doing all of my first eye tests was so sweet and explained everything she was doing very well. The Second Lady doing my exam was very kind and funny. The lady that fir... Voir plus
Super easy and enjoyable experience. Everyone was so friendly and helpful. They were very patient with us and answered all of our questions with ease.
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Écrit par l'entreprise
3568 S Clack St, Suite B, 79606, Abilene, TX, Etats-Unis

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Really liked who helped me. Honestly I hesitate to come in because I used to go with my wife but she passed.
I had an appointment. The lady kept ignoring me. I then went up and asked about my appointment. And she told me there are others in front of me. So rude! Her boss heard her and immediately apologized and got me back. The lady then had me in the room and was explaining why she was rude!! She should have just kept her mouth shut after being so rude. The manager tried to make it right but with my anxiety I only got 1 pair of glasses. Not even the deal! I’m so bummed about my experience!

Réponse de Stanton Optical - Abilene
I understand mistakes happen but at a certain point its just pure incompetence. Took my daughter in January to get a new script and lenses. Never got a phone call that they were ready called them in March they state someone already picked up her glasses when we didn't even buy glasses. Then say the lens are there. Then say they're not there and they need to measure her lens and order them. They then proceed to put her lenses back in on the wrong side. Called us again saying they need to measure them again. Have the audacity to tell us the quicker we bring her the quicker she gets her lenses when we've been waiting 2 months on them. Bring her in AGAIN, for them to AGAIN call saying we need to bring her back and remeasure. Pure incompetence I want a full refund and a refund for the gas I've wasted driving back and forth constantly from this worthless establishment.

Réponse de Stanton Optical - Abilene
Have more patience with customers. Make customers feel welcomed. Have better inventory.

Réponse de Stanton Optical - Abilene
My appointment for the exam went smoothly and my glasses were ready before the date promised.
I was charged for extra things during my exam without my knowledge. Had I been informed of the additional charges I might have agreed to them anyway but was rather disturbed when I went to check out and 79.00 dollar glasses were 200 dollars, without sunglasses which were 220 dollars!

Réponse de Stanton Optical - Abilene
They welcome customers and they are ready to help you. Very professional and kind.Ver happy with the service.

Réponse de Stanton Optical - Abilene
The customer service was not good! The lady who did my eye exam was very sweet but the people out front were horrible. They also wouldn’t tell that it would up to 2 weeks before I could pick up my glasses until I paid.

Réponse de Stanton Optical - Abilene
The DT Mónica was very sweet and Melinda the lady who checked me out was very helpful

Réponse de Stanton Optical - Abilene
I got there early from out of town for my appointment and they took me right away
Very professional people. Very helpful and knowledgeable. They made 1 pair of glasses on the spot before I left. Very impressive

Réponse de Stanton Optical - Abilene

Réponse de Stanton Optical - Abilene
When i went to pick up glass couldn't see correctly had to get retested and have wait another 7 ton10 days get glasses hoping this time they right if not I hope tonget refund

Réponse de Stanton Optical - Abilene
Everyone was very kind and caring from the moment I walked through the doors. My wait wasn't long at all and they were very thorough with my eye exam. I definitely recommend Stanton Optical, and I will definitely be going back.

Réponse de Stanton Optical - Abilene

Réponse de Stanton Optical - Abilene

Réponse de Stanton Optical - Abilene

Réponse de Stanton Optical - Abilene
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