Starkandgreensmith Avis 21

TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Disappointing product, NOT WEATHER PROOF AT ALL. Provided with defects which rust as soon as left in rain. Make sure you are present when product is delivered and check it for any defects, This compa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stark and Greensmith provided a fantastic design for lightwell covers to our basement. They look really stylish, are safe and robust, whilst still allowing light into our basement. From the initial co... Voir plus

Noté 5 sur 5 étoiles

We recently needed to replace our front wall and gate because the mature tree in the front garden was pushing the wall down. We used the stylish corten steel panels and gates from Stark and Greensmith... Voir plus

Noté 5 sur 5 étoiles

Fantastic Customer Service. Georgia helped us in getting the order just perfect, patient and professional. She kept us up to date every step of the way. The finished product looks fantastic and we... Voir plus

À propos de l'entreprise

  1. Construction & fabrication

Écrit par l'entreprise

We are the industry leading designer and supplier of decorative metal fencing, garden screens, balustrade panels, decorative cladding, gates and street furniture for commercial and domestic use.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

21 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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Noté 1 sur 5 étoiles

Avoid

Disappointing product, NOT WEATHER PROOF AT ALL. Provided with defects which rust as soon as left in rain.
Make sure you are present when product is delivered and check it for any defects, This company will provide you with defect material.

1 septembre 2023
Avis spontané
Logo de Starkandgreensmith

Réponse de Starkandgreensmith

Hi Sarah, we haven’t received any complaints so please can you give me details of your order so that I can understand the issues you are having? If you have ordered Corten steel it will have a rusty patina but it will not corrode, that is the beauty of the material 👍

Noté 5 sur 5 étoiles

Stark and Greensmith provided a…

Stark and Greensmith provided a fantastic design for lightwell covers to our basement. They look really stylish, are safe and robust, whilst still allowing light into our basement. From the initial contact, Georgia understood exactly what was needed, as did Mat when he visited us. Communication was excellent - even when delays occurred outside their control, we were kept informed. They even took away our old ramshackle covers! Highly recommended.

9 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service.

Fantastic Customer Service.
Georgia helped us in getting the order just perfect, patient and professional. She kept us up to date every step of the way.
The finished product looks fantastic and we can highly recommmend Stark & Greensmith.

23 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic product and great customer service

Great customer service from start to finish. Georgia was a pleasure to deal with and very patient. The bespoke garden panels look incredible and were easy to install. Would definitely recommend Stark and Greensmith.

12 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

This is what excellent customer service looks like!

It’s rare these days to find excellent customer service anywhere. This company professionally demonstrates what excellent customer service looks like. Love the personal care and attention displayed by the team. Would not hesitate to recommend. Thank you for restoring my faith in ‘customer service’. It’s a rare thing. Delighted with our purchase.

5 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

The team at Stark and Greensmith worked with me to design some bespoke pieces (large screen and 2 arches in Corten steel. The response and customer service was great from the start and my clients are really happy with the end product.

16 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

An extremely helpful company. Excellent Product

An extremely helpful company. Georgia and the design team kept me up to date right through the process. I needed the screen made to a tight deadline and they hit all the dates they gave me. The product is high quality and looks fantastic. I wouldn't hesitate to use them again or recommend them to others. Top quality service

14 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Bespoke manufactured pergola design

Starkandgreensmith manufactured a laser cut screen pergola for me this Summer using a bespoke design brief that I gave to them, and the finished and installed feature is stunning. The team I worked with were helpful and friendly at every turn and I will happily use them for future design projects.

1 juillet 2022
Avis spontané
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Réponse de Starkandgreensmith

Thank you Cat for such a positive review, we loved working with you too! 😊

Noté 5 sur 5 étoiles

Purchase and delivery of moongate…

Stark and Greensmith provided an excellent service. They responded on time and keep me up to date with progress. The delivery arrived on time as per previous discussions with Stark and Greensmith. The driver helped us offload and was polite and circuitous. I will be using Stark and Greensmith again. Georgia was a pleasure to deal with.

22 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service and delivery times

Ordered bespoke fence panels in March, was told delivery would be around 3 weeks. Chased up a few weeks ago, phone calls are not returned. Apparently my fence panels are with a third party company who I am not allowed to contact directly. 6 weeks later I still have not received my order despite it being paid in full. Stark and Greensmith keep making promises about delivery which are then not fulfilled due to further delays. Very disappointing

29 avril 2022
Avis spontané
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Réponse de Starkandgreensmith

HI Claire
At Stark & Greensmith we are very proud of our level of service and the quality of our products and have many happy customers who continue to use us again and again which is testament to the level of service we provide.

It is sometimes hard appreciate the processes that bespoke products like yours need to be made. Our bespoke aluminium panels are made from scratch to order here in the UK. This involves a material order, laser cutting and deburring in house (to remove sharp edges) and finally finishing to the final colour. Each of these processes take time. We are not delivering outside of the estimated turnaround for these panels and do believe that you will be very satisfied with them on arrival. We have spoken to you and emailed on many occasions to put your mind at rest.

Please be reassured that your products will arrive on the delivery date already agreed and in the best quality.

All the best

The Stark & Greensmith Team

Noté 5 sur 5 étoiles

Products

Products, promptness and above all customer service (which went the extra mile) all excellent. Delighted-Many thanks
David Cockburn

4 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Outstanding product & service

Really great service. Delivered with care and the product itself looks wonderful. Installed now for two weeks and the steel is weathering nicely. Panels were by the best design I found and far superior to a rival, more publicised rival. I’m very impressed .

11 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Good service stylish product

We recently needed to replace our front wall and gate because the mature tree in the front garden was pushing the wall down. We used the stylish corten steel panels and gates from Stark and Greensmith. Excellent service, answered our questions about items, delivered on time, liaised to help our builders install. Gates and front fence look great for our Manchester townhouse.

6 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Product, Great Service

I've always had an irrational hatred for boring old fences. They are just dull and rot back into nature over time. After a lot of research, I found Stark and Greensmith. Super helpful and my corten fencing is a thing of beauty.

14 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

We have beautiful ‘branches’ corten…

We have beautiful ‘branches’ corten steel fence panels in our garden in Pembrokeshire - not only are they stunning, they also compliment the coastal surroundings perfectly and have withstood the Welsh weather and salty air! Stark and Greensmith create garden magic and are professional and so helpful, would definitely recommend!

14 octobre 2021
Avis spontané

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