Starplan Avis 

2 411
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We love our new kitchen from StarPlan- looks great, great quality and design- can’t get over how many cupboards and spaces we now have for the space. The best part, our pantry cupboard- we couldn’t ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When we entered the shop we were greeted by Heather, she was so friendly, she guided us through the shop, answered all our queries, and spent a lot of time going through all our needs, nothing was any... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sara recently assisted us with designing and fitting our fitted wardrobes. The process from start to finish was simple and Starplan’s attention to detail was brilliant. I appreciated the correspondenc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would highly recommend Starplan as my experience when planning my new kitchen was excellent.From my first appointment with Geoffrey to discuss my new kitchen plan to completion Geoffrey was very pro... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Artisan créateur de meubles
  3. Fabricant de meubles
  4. Fournisseur de meubles encastrés
  5. Magasin de meubles de cuisine
  6. Magasin de rénovation

À propos de Starplan

Écrit par l'entreprise

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 411)

459 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We had occasion to go to Starplan for…

We had occasion to go to Starplan for the first time. Having to move into a new home and downsize my downsizing I realized I needed the help of a well established company that makes the most of every square millimetre. Right from our first encounter with Kirsty from Bedrooms, we just had a really wonderful experience. Friendly and professional and my goodness so skilled, Kirsty was amazing and helped us through the whole process. Well fitting day came and the three chaps where very friendly and diligent, they took one room each and frankly in a few hours my new house finally felt like a home. They left the place absolutely spotless too! The quality of the cabinets and drawers are incredible and the standard of work is second to none. In the interim of making up the plans and fitting, we actually decided to get a new kitchen and went back to Starplan. Gordon from Kitchens was on hand to help us. Once again we experienced a very friendly, helpful and professional service with someone who really knows the business. We are currently excitedly waiting for our fitting and wishing Starplan also did bathrooms. Thank you Starplan.

20 mai 2026
Avis spontané
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Réponse de Starplan

Hi Dawn, thank you for leaving us a review! We are so pleased to hear that we have been able to assist you with making your house a home! Your feedback has been passed along. We wish you happiness in your new home! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Amazing goods and service

We have had the privilege to get our fitted wardrobes from starplan for the third time. And I must say we are so pleased with the quality and fitting. They look stunning. Also family and friends have said how good the quality is. A door needed changing therefore again the aftersales has bed amazing. They do exactly as they say.
Generally service quality is awesome I highly recommend this company

26 mai 2026
Avis spontané
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Réponse de Starplan

Hi Mandy, thank you for leaving us a review! Thank you for continuing to use Starplan and for recommending us! We greatly appreciate it!

Noté 5 sur 5 étoiles

A Fantastic Experience from Design to Fitting

We are absolutely delighted with Evan’s new bedroom from Starplan. A huge thank you to designer Sara, who really listened to what we wanted and created a room that is both practical and beautiful.

Also, a massive thank you to fitters Andrew and Neil who were fantastic from start to finish friendly, professional, organised, and incredibly tidy. They made minimal mess and their workmanship is excellent. You can really tell they take pride in what they do.

The whole experience was smooth and stress-free, and the finished room has exceeded our expectations. Evan’s reaction says it all… apparently he is “never getting out of bed” now! 😂

Would highly recommend Starplan to anyone considering fitted furniture. Definitely a five-star service!

20 mai 2026
Avis spontané
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Réponse de Starplan

Hi Cathie, thank you for leaving us a review! Your feedback has been passed along to the team. Thank you for choosing Starplan and recommending us!

Noté 5 sur 5 étoiles

We recently had sliding wardrobes…

We recently had sliding wardrobes fitted by Starplan Dungannon and the whole experience was excellent from start to finish.
A special thanks to Chantelle, who was fantastic throughout the entire process — from measuring up to helping with the design. She was extremely thorough with every detail, professional, and made sure everything was exactly right.
The joiners and fitters also did an outstanding job. The quality and workmanship are excellent, and the finished wardrobes look amazing.
We did have one minor hiccup along the way, but Justin, the manager in Dungannon, dealt with it quickly and professionally, making sure everything was sorted properly.
Overall, we are delighted with the service, quality, and attention to detail from the whole team. I would highly recommend Starplan Dungannon to anyone considering fitted wardrobes or sliding wardrobes.

18 mars 2026
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Réponse de Starplan

Hi Sabrina, thank you for leaving us a review of your Starplan journey! We are delighted to hear that your experience was excellent from start to finish! Your feedback has been passed along to the team! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Fantastic experience

Sara was pleasant, helpful and really patient with me as I kept flitting about looking at different options! The communication from starplan regarding delivery and fitting was spot on. And the 2 fitters were super efficient and helpful. I love my new bedroom - it is a wonderful haven. Thank you

26 février 2026
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Réponse de Starplan

Hi Anne, thank you for leaving us a review! Your positive feedback has been passed along to the teams! We are delighted to hear that you love your new Starplan bedroom! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Great furniture and staff

Was at the Newtownabbey store for bedroom furniture. Tony was very helpful not only in store but having to re arrange delivery date.
All arrived on date specified.
Thank you Starplan and thank you Tony.

26 mars 2026
Avis spontané
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Réponse de Starplan

Hi Astrid, thank you for leaving us a review! We are pleased to hear that we were able to accommodate you! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Tony in the Newtownabbey store was…

Tony in the Newtownabbey store was fantastic from start to finish. Nothing was a problem and I got exactly what I wanted ☺️ .

12 mai 2026
Avis spontané
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Réponse de Starplan

Hi Tracey, thank you for leaving us a review! Your positive feedback has been passed along. Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Extremely happy

Extremely happy with the service I received from Starplan.
In particular, I would like to compliment the joiners who fitted our wardrobes. They were so efficient, helpful, and professional. They worked to a very high standard and were also incredibly clean and tidy, they left the room absolutely spotless afterwards, which was very much appreciated.

The wardrobes look fantastic, and the whole experience from start to finish has been excellent. 

I will definitely be a returning customer. 

12 mai 2026
Avis spontané
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Réponse de Starplan

Hi Bronagh, thank you for leaving us a review! We are delighted to hear that your whole experience with Starplan, from start to finish was excellent! Your positive feedback has been passed along to the team! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Very good customer service from Stephen…

Very good customer service from Stephen in Bangor showroom listened to what ideas we had . From measuring planning and installation .very happy with the quality of the kitchen .Also Mark and his team that removed old kitchen and completed electrical work and plastering etc

23 mars 2026
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Réponse de Starplan

Hi Dorothy, thank you for leaving us a review! Your positive feedback has been passed along to the teams! We are delighted to hear that you are happy with the quality of the kitchen! Thank you for choosing Starplan!

Noté 1 sur 5 étoiles

Let down by the finer details …

Had a media wall fitted which included an electric fire , had to assemble and fit the fire myself 🤬 , noticed a few doors out of line , let the agent know and was assured I would be contacted , appx 6 weeks later nothing , sent a reminder and was assured I would receive a call that day , that was 5 days ago , still nothing , very disappointed .

12 mai 2026
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Réponse de Starplan

Dear Mr Kerr, firstly, please accept our apologies for your experience with Starplan Furniture.
We have investigated the issues you experienced with the fire and understand there was a problem with the plug socket required for the fire on the day of installation, which prevented the fire from being installed correctly.
We are currently updating communication procedures with our design teams to help prevent any future misunderstandings regarding the installation requirements for Atmos fires.
Our installation team is also aware of your report concerning the door alignment issue and will contact you as soon as possible to arrange a visit and rectify this.
Thank you for your patience and understanding.

Noté 1 sur 5 étoiles

Wow!, is it 1980?

Wow!, is all I can say about the in store experience in the Wednesbury showroom, completely uninterested staff who were shocked that we decided to leave.
Asked for a price for a unit they had on display that was exactly what we had been looking for and was told to "look around the corner at at stuff that's been reduced", no idea what corner she meant either.
Anyway, onwards and upwards as the service from the showroom right next door was fabulous.

10 mai 2026
Avis spontané
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Réponse de Starplan

Hi, thank you for providing us feedback. We have spoken with the team who were working instore during your visit and we will review our customer journey experience. Thank you for your valuable feedback.

Noté 5 sur 5 étoiles

Highly recommend

From start to finish Starplan is amazing. From the designers through to the installation team couldn't fault them.
Highly recommend them.

30 mars 2026
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Réponse de Starplan

Hi Julie, thank you for leaving us a review! We are pleased to hear that you were happy with the service from start to finish! Thank you for recommending Starplan!

Noté 5 sur 5 étoiles

From when we first went in

From when we first went in, the staff couldn't be more friendly and helpful especially Stephen who couldn't do enough to help us. Everything ran smoothly. Kitchen was fitted when we were told it would be. We are very pleased with our kitchen and would recommend Starplan and Stephen to anybody.

24 février 2026
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Réponse de Starplan

Hi Mr & Mrs Cardy, thank you for leaving us a review! We are delighted to hear that you are pleased with your new Starplan kitchen! Your feedback has been passed along! Thank you for recommending Starplan!

Noté 5 sur 5 étoiles
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Réponse de Starplan

Hi Hazel, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Your feedback has been passed along! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Brilliant

I have dealt with Starplan for many years along with my daughter. I have always been very pleased with the service and the quality/fitting of the wardrobes. However, today, Sid at the Cannock branch excelled. I have recently moved and took the wardrobes with me and two bedrooms have now gone into one. However, I was short of four matching handles. I searched everywhere to no avail and as a last resort phoned Starplan thinking I had no chance. Sid not only checked they had the handles still on supply at very little cost but said he would have them ready for ne when I went into the store. Thank you Sid and Starplan.

8 mai 2026
Avis spontané
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Réponse de Starplan

Hi Jan, thank you for leaving us a review on your aftersales experience! We are pleased to hear that we were able to assist you! Thank you for using Starplan!

Noté 5 sur 5 étoiles

Great service and product

Great service and product, delivered within timeframe. Would recommend

26 mars 2026
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Réponse de Starplan

Hi Sinead, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Thank you for choosing Starplan!

Noté 5 sur 5 étoiles

Really pleased with my fitted bedroom

Really pleased with my fitted bedroom. The company was honest, helpful, and gave constructive advice throughout. Everything was completed professionally with great attention to detail. A smooth and stress-free experience from start to finish. We love our bedroom!

17 mars 2026
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Réponse de Starplan

Hi! Thank you for leaving us a review! We are delighted to hear that you had a smooth and stress-free experience with Starplan from start to finish! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Great job

Great job, in and out in a few hours

17 avril 2026
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Réponse de Starplan

Hi Joe, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Great Service

The service which Starplan gave was exceptional from planning the bedroom to final installation.
The salesman (Scott) was very knowledgeable and was able to design our bedroom to suit our requirements.
The installation team were very polite & professional when they came to instal the bedroom.
I would recommend Starplan and have no hesitation in using them again.

26 mars 2026
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Réponse de Starplan

Hi James, thank you for leaving us a review! We are delighted to hear that you received exceptional service from start to finish! Your feedback has been passed along! Thank you for going with Starplan!

Noté 5 sur 5 étoiles

Requirements and designs

The design representative listened to our needs and designed our bedroom furniture to our requirements

20 mars 2026
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Réponse de Starplan

Hi Ken, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for choosing Starplan!

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