Startin Group Avis 

A response from Startin has sorted out my complaint.
If you can get to the right person ,this helps.
It appears that Startin have no record of any agreement or conversation about a warranty/service extension and the person who I agreed this has since left the company.The overcharge error has been reimbursed to me which is all I wanted in the first place.
Now I have the facts then my star rating has increased to reflect a different Startin to the one I dealt with in 2020, and new staff. just to add, they did service my Dacia in 2021.
The vehicle, a Dacia Duster SUV petrol150 Tce Prestige has been extremely reliable, being a Renault engine the power is amazing, very smooth and comfortable, and at an extremely competitive price. Hope the dealership ups their game to match what is a good car.

Dal a great customer sales advisor, only caring for the client and their needs.
Came in to look and test drive it, ended up doing part ex and came home with the new car the same day thanks to the financing director , Richard .
Very polite and caring staff .
Took a while and was able to have good banter with Fenton and Dal.
Access to free hot drinks machine and were offered very regularly.
Thank you Dal for helping us get our car sorted , 10/10 would recommend especially Dal !

Just bought my 3rd Suzuki from the Startin Worcester showroom. As usual, fantastic customer service from the sales team. Ross Jack did a brilliant job of organising a great deal for me and arranging everything so efficiently. Great customer service from start to end, and I felt I was treated like a valued customer. Thanks also to Josh Jones. A great team!!

I brought my 3008 4 years ago from Startin and recently had an issue with the engine management. I took it in at 16:30 and Zack got it looked at straight away, the chief technician even stayed late to look at it. Within a hour all was diagnosed and fixed, a loose connection being the issue. I have to say I was absolutely astounded by the level and quality of customer service. Hats off to all involved.

Brilliant service, friendly staff. Really went out of their way to get the deal I wanted. Seb,Adam and Mike totally experienced in what they do .10 out of 10 .A* rating will definitely recommend this dealer

My 3008 was in for a technical repair.
From start to finish the service was exemplary. Will stallard in Peugeot service was outstanding in his attitude and knowledge of the issue.
I will definitely use them in future for both sales and servicing. And highly recommend them

Startin Vauxhall Redditch - I would definitely recommend these guys. The service we received from Fenton Kenny was amazing and so was the car. Thank you so much!

Darren. B

Richard Newbold is a credit to this business, our family have been purchasing vehicles through Richard for years and when he moved to manage Startin we knew that we could expect the same level of impeccable service as we've experienced with him previously elsewhere. Richards high expectations clearly transfer to his staff, the Peugeot team handled the part ex and subsequent purchase of our vehicle flawlessly, along with the following service and MOT we had recently, we look forward to returning again in the future!

I have just purchased my car from Startin Suzuki in Worcester. I can honestly say this has been such a pleasure dealing with this garage. Special thanks to Stephen Fletcher for his friendly, honest and professional service. These guys went above the call of duty by not only delivering my new vehicle but road taxing it for me too. Thank you so much, it has been a real pleasure dealing with your garage.

Suzuki Worcester. Absolutely brilliant. Steve and Josh went more than the extra mile to organise our new Mobality car. Amazing!

Startin Renault - I was so pleased with the support and genuine care from this dealership. They helped me feel in control and looked out for my best interests. Mike went above and beyond for me every step of the way. Thankyou!

Great company, great staff.

Great service by Danny. Attentive and not pushy and very knowledgeable.

Kia Startin, Redditch. Excellent service when buying my new Ceed. Thank you to Melvin for making it a painless experience.

Amazing service from Danny & Dan. Easy to deal with. They make car buying a pleasure.

Startin Suzuki, Redditch

Utterly thrilled. I’d been searching for a one /two year old Honda Jazz (CVT) for my elderly mother.
Sadly, Honda dealers in Stratford on Avon and Solihull had “let us down” with cars that were either damaged or not quite as you would expect for £14-£15K.

I’d like to thank young Luke Clark at Worcester Honda who found the perfect car and was extremely professional in handling the sale. The showroom is easy to find, spotlessly clean, staffed with admirable employees. I strongly recommend them.