Multiple Damaged items
I had multiple damaged items. The company is not working with me on claims. I've been told they just need to pay the claims vendor and then I can refile my claim. I have many damaged items. 2 wet mattresses, 5 crushed lamp shades, a broken lamp, a console table where to top was severely damaged, tv console damaged beyond repair with a matching end table where the water caused veneer separation, 2 nightstands with 2 broken off feet each. I had 22 line items on my claim. I paid for 2 tv moving boxes. I was told they would have styrofoam in them, instead I received 2 flat pieces of cardboard and they used my blankets to wrap the tv's. They refuse to refund that $150. I had less items loaded into the truck than were on my estimate yet they required me to pay an additional $1415 after the whole truck was loaded.
Their overall business process lacks integrity.