Step Legal Solicitors Avis 

541
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Liz and the entire team at Step Legal were very efficient, knowledgeable and friendly, keeping us fully informed throughout the entire purchasing process.This purchase was for a new property and... Voir plus

Noté 5 sur 5 étoiles

A huge thank you to Liz, Macey, Sam and the team for all their hard work when dealing with the sale of our house and simultaneous purchase of our new property. We cannot fault the service they pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had rang around several solicitors before speaking with Shabana she instantly put me at ease. When we had our first face to face meeting I was quite nervous however, Shabana went through everyth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Step Legal for both my husbands probate and my Power of attorney plus new will. Shabana dealt with all of this in a very sensitive way , and explained each procedure step by step . All... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Avocat
  2. aussi dans
  3. Avocat spécialisé en dommages corporels
  4. Avocat spécialisé en droit immobilier
  5. Cabinet d'avocats

Écrit par l'entreprise

If you have been involved in an accident and have suffered from a personal injury, or have have received negligent treatment from a Medical professional then contact our expert solicitors to make a claim for compensation. We deal with all sorts of accident claims from Road Traffic accidents, Workplace accidents and Public liability. Our specialist solicitors are also able to assist you if you are considering buying or selling a property. Feel free to contact us for further information.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

541 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(541)

94 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything was dealt with efficiently…

Everything was dealt with efficiently and with care. Phone calls were answered promptly and where necessary, callbacks happened as soon as the staff member was available.
Jan was my first contact. I felt she really cared about me and the sale of my house.
I would highly recommend Step Legal and I sincerely thank them for their service.

14 avril 2026
Noté 5 sur 5 étoiles

Highly recommend Step Legal

Step Legal took over the sale of my house after my previous solicitor ceased trading. They dealt with the sale so quickly and efficiently, answering any questions promptly and made everything so easy for me. I would highly recommend them with any sale of properties.
Thankyou

27 mars 2026
Noté 5 sur 5 étoiles

The conveyancing team were brilliant…

The conveyancing team were brilliant throughout the whole process even when the first buyer fell through late in the day, and we had to start again.
I would thoroughly recommend the team at Step Legal if you have house conveyancing needs.

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast, friendly and effective

Victoria and her team, namely Izabelle have been nothing short of excellent in helping me and my partner move into our first home. Fast, friendly communication and the highest efficiency has meant the entire process took around 2 months from the first email to completion. As we were first time buyers them making the process so simple and clear took all the stress away. They have made the infamous experience of dealing with solicitors very pleasurable, and we cannot recommend them enough.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service throughout with the…

Fantastic service throughout with the Liz Mayer team. All emails responded to same day and always got a answer when I called. Absolutely fantastic from start to finish and wouldn't hesitate to use again and recommend to friends and family. Looking forward to making happy memories in our new house that you helped us to buy.

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Satisfied client

The team kept us in the loop every step of the way. Very reliable and available to answer questions and give advice. They made the whole process smooth for us.

13 mars 2026
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Hi there,

Thank you for your kind words. We’re glad to hear that our team was able to keep you informed, answer your questions, and make the process smooth. It’s always our aim to provide reliable and supportive service, and we’re pleased that you had a positive experience.

Warm regards,
Customer Experience Team

Noté 3 sur 5 étoiles

The handling of my case was quite slow…

The handling of my case was quite slow and often I had to send the same documents multiple times. The people responsible for the case kept changing, and it was only when you personally took over the matter that things finally started to move forward.

After all the formalities were completed and I had already received the keys, it turned out that I still had to pay the Stamp Duty. At the beginning I was informed that I would still qualify for the exemption because my purchase process had started before the tax relief was withdrawn.

However, in the end the matter was completed and everything was finalized.

6 juin 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Wojciech,

Thank you for sharing your feedback regarding your experience with our firm. We apologize for the delays and the repeated requests for documents that you feel you encountered during the handling of your case. We understand how frustrating it can be when the team handling your matter changes, and we appreciate your patience while we worked to ensure the process moved forward smoothly.
We also acknowledge your concern regarding the Stamp Duty situation.

While we strive to provide accurate guidance on exemptions, changes in regulations can sometimes affect eligibility, and we regret any confusion this may have caused. Please know that if you would like to discuss this matter further or review any aspects of your case, we are more than happy to assist you personally to ensure all your questions are addressed.

We are pleased that, despite these challenges, your matter was ultimately completed and finalized. Your feedback is invaluable to us, as it helps us improve our processes and maintain the high standard of service we aim to provide. At our firm, we are committed to supporting our clients every step of the way, and your experience reinforces our dedication to putting client needs at the forefront of everything we do.

Warm regards,
Customer Experience Team

Noté 5 sur 5 étoiles

Great service👍

26 février 2026
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Damian,

Thank you for your feedback. We are thrilled to hear that you had a great experience with our service. Delivering efficient, professional, and reliable support is always our priority, and your kind words are greatly appreciated.

We look forward to assisting you again in the future and truly value your trust in our firm.

Warm regards,
Customer Experience Team

Noté 5 sur 5 étoiles

I was very happy with the service…

I was very happy with the service always kept informed of my progress and was very professional i would highly recommend using them

6 février 2026
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear John,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were happy with our service and felt well-informed throughout the process. Providing professional, transparent and supportive guidance is at the heart of what we do, and it is wonderful to know that our efforts made a positive difference for you.

We greatly appreciate your recommendation and your kind words about our team. Feedback like yours motivates us to continue delivering the highest standard of service and to ensure that every client feels confident and supported from start to finish.

We look forward to assisting you again in the future and thank you once more for placing your trust in our firm.

Warm regards,
Customer Experience Team

Noté 5 sur 5 étoiles

Fast, informative, and no hassle

Fast, informative, and no hassle.

StepLegal made things really easy by quickly completing the conveyancing. They were also easy to get hold of if we had any queries and would provide updates along the way so we weren't left in the dark.

6 mars 2026
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Sukh,

Thank you for taking the time to share your experience with us. We are thrilled to hear that our team was able to make the conveyancing process fast, informative, and hassle-free. It is always our goal to provide clear guidance and timely updates so that our clients feel confident and supported throughout every step of their transaction.

We are especially pleased to hear that you found us easy to reach and that we were able to address any queries promptly. Ensuring that our clients never feel “in the dark” is a core part of the service we strive to deliver, and your feedback reinforces the hard work our team puts into maintaining open and transparent communication.

Your kind words mean a great deal to us, and we look forward to the opportunity to assist you with any future legal needs. Thank you again for choosing Step Legal and for trusting us with such an important process.

Warm regards,
Customer Experience Team

Noté 5 sur 5 étoiles

You did an amazing work for me

You did an amazing work for me.
I came to your offices many times without an appointment and was able to be seen.

Thank you

27 février 2026
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Stella,

Thank you for sharing your experience with us. We are thrilled to hear that our team was able to assist you promptly and provide the support you needed, even without an appointment. Your kind words mean a lot, and we look forward to continuing to serve you in the future.

Warm regards,
Customer Experience Team

Noté 5 sur 5 étoiles

Great service ,I will be using this…

Great service ,I will be using this company again and also recommending

9 mars 2026
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Louise,

Thank you very much for your kind words and positive feedback. We are delighted to hear that you were satisfied with our services and appreciate your trust in our firm. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.

Warm regards,
Customer Experience Team

Noté 5 sur 5 étoiles
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Dean,

Thank you for taking the time to leave your feedback. We’re really pleased to hear that you found the service both efficient and well communicated throughout the process. Keeping our clients regularly updated and ensuring matters progress as smoothly as possible is something we always aim to deliver.

We truly appreciate your review and your support.

Warm regards,
Step Legal

Noté 5 sur 5 étoiles

Great experience

Jasmine handled my house purchase and made the whole process straightforward and stress-free. She was professional, responsive, and kept me informed at each stage without overwhelming me. Everything was explained clearly, and any queries I had were dealt with promptly. I really appreciated her efficiency and calm approach. I would happily recommend Jasmine to anyone buying a property.

27 février 2026
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Jasmine,

Thank you for taking the time to share your experience. We’re so pleased to hear that Jasmine was able to support you through your house purchase and help make the process feel straightforward and stress-free.

Buying a property can often feel overwhelming, so it’s great to know that Jasmine’s clear communication, responsiveness, and calm approach helped make everything easier to navigate. Ensuring our clients feel well informed while keeping the process manageable is something we strive for, and your feedback highlights exactly the level of service we aim to provide.

Your recommendation means a great deal to both Jasmine and the wider team, and we truly appreciate your kind words.

Warm regards,
Step Legal

Noté 5 sur 5 étoiles

Will writing

Shabana and Lucy dealt withe my will in the most professional manner at the same time as being very friendly and helpful with all questions and query’s. A very smooth and stress less experience

12 février 2026
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Andy,

Thank you for taking the time to share your feedback. We’re delighted to hear that Shabana and Lucy were able to assist you with your will in a professional and supportive manner. Our team always aims to make what can sometimes feel like a daunting process as straightforward and comfortable as possible.

It’s wonderful to know that their friendly approach and willingness to answer your questions helped create a smooth and stress-free experience for you. Your kind comments will certainly be appreciated by them both.

Thank you again for choosing Step Legal.

Warm regards,
Step Legal

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus