Step Legal Solicitors Avis 

541
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A huge thank you to Liz, Macey, Sam and the team for all their hard work when dealing with the sale of our house and simultaneous purchase of our new property. We cannot fault the service they pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had rang around several solicitors before speaking with Shabana she instantly put me at ease. When we had our first face to face meeting I was quite nervous however, Shabana went through everyth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Step Legal for both my husbands probate and my Power of attorney plus new will. Shabana dealt with all of this in a very sensitive way , and explained each procedure step by step . All... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are absolutely thrilled with the service from Step Legal. Every single person we spoke to on the phone was completely up to speed with our case, which made the whole process stress-free. We orig... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Avocat
  2. aussi dans
  3. Avocat spécialisé en dommages corporels
  4. Avocat spécialisé en droit immobilier
  5. Cabinet d'avocats

Écrit par l'entreprise

If you have been involved in an accident and have suffered from a personal injury, or have have received negligent treatment from a Medical professional then contact our expert solicitors to make a claim for compensation. We deal with all sorts of accident claims from Road Traffic accidents, Workplace accidents and Public liability. Our specialist solicitors are also able to assist you if you are considering buying or selling a property. Feel free to contact us for further information.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

541 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(541)

94 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Step Legal Solicitors did an incredible…

Step Legal Solicitors did an incredible job as conveyancers for the sale of my leasehold flat, engineering the transaction in under 5 weeks against the odds and under heavy pressure from the buyer. I was so relieved when the transaction was complete.

7 août 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Hi Rowan,

Thank you for your wonderful feedback! We know how challenging leasehold sales can be, especially when time is tight and pressure is on. It’s great to hear that our team was able to navigate everything smoothly and quickly and bring the process to a successful close for you.

Your relief and satisfaction mean a lot to us—it’s always our goal to handle the tough parts so you don’t have to worry. If you ever need support again, we’ll be here to help.

Warm regards,
Customer Experience Team

Noté 5 sur 5 étoiles

House buying with Step Legal in Stoke

I recently used Step Legal in Stoke for my house purchase, and I couldn’t be happier with the service I received. Vicky was absolutely wonderful throughout the whole process – knowledgeable, reassuring and always approachable. She really made what could have been a stressful time feel smooth and straightforward.

The whole team were brilliant, but I’d like to give a special mention to Isabelle, who was always on hand whenever I needed her. Every phone call was answered promptly, and emails were responded to quickly and clearly, which gave me real peace of mind.

I can’t recommend Vicky and her team highly enough. Professional, responsive and friendly from start to finish.

10 septembre 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Emma,

Thank you so much for taking the time to share your experience with us! It’s phenomenal to hear that Vicky’s expertise and calm approach helped make your home purchase feel manageable during what can often be a hectic time. We’re also delighted that Izabelle’s support stood out and gave you the reassurance you needed.

Your kind words really mean a lot to the whole team here in Stoke, and we’re grateful for your recommendation. If you ever need assistance again, please don’t hesitate to reach out—we’d be happy to help.

Warm regards,
Customer Experience Team

Noté 5 sur 5 étoiles

Compensation claim help

Staff very thorough, professional and helpful, guided me through a compensation claim, something I hadn’t ever experienced before. They kept me informed throughout the process and the claim came to a successful and satisfactory conclusion. I would not hesitate to use their services again or recommend them to everyone.

4 septembre 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Hi Suzanne

Thank you for sharing your experience with us. We understand how unfamiliar and daunting a compensation claim can feel, so we’re glad our team could provide clear guidance and support along the way. It’s wonderful to hear that everything worked out well in the end.

Your confidence in recommending us and returning in the future means a great deal. If you ever need assistance again, we’ll be here to help.

Best wishes,
Customer Experience Team

Noté 5 sur 5 étoiles

Brilliant experience

Vicky and her team were amazing. Our time with Step Legal was completely stress free and they got us to completion with our property in record time. Not a penny wasted going with Step Legal. Excellent and of the highest quality.

29 août 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Hi Louise,

Thank you so much for your generous feedback—it truly means a lot to us. We're delighted to hear that your time with us was smooth and efficient. Vicky and the team always strive to go the extra mile, and they'll be thrilled to know their efforts made such a positive impression on you.

It was a real pleasure to be part of your exciting property journey, and we’re so glad we could help make it a straightforward and positive experience. Wishing you all the best in your new home, and we’d love to support you again in the future if ever needed.

Best wishes,
Customer Experience Team

Noté 5 sur 5 étoiles

Very helpful and responsive to any…

Very helpful and responsive to any queries we had throughout the home buying process

6 août 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Hi Aiden

Thanks so much for taking the time to leave us a review! We’re really glad to hear you felt supported throughout your home-buying journey. Our team works hard to make sure clients feel confident and well-informed every step of the way, so it’s lovely to know that we delivered once again.

Wishing you lots of happiness in your new home, and we’re always here if you need anything in the future!

Best wishes,
Customer Experience Team

Noté 5 sur 5 étoiles

First time buyer!

As a first time buyer I was unsure what to look for when instructing a solicitor. Step Legal answered all of my queries and put me at ease from first contact, and have been brilliant every step of the way! Lauren, Rachel and Adam were attentive, friendly, and really helpful with all of my questions and explained everything perfectly.

I highly recommend and will be using Step Legal in future.

22 août 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Brandon,

Thank you for such a thoughtful review—it really brightens our day here at Step Legal! We know that taking your first step onto the property ladder can feel a bit overwhelming, so it's fantastic to hear that our team helped make things clearer and more comfortable for you.

Lauren, Rachel and Adam will be so pleased to know their support made such a difference for you. We’re proud to have been part of this important milestone with you, and it means a great deal to know you'd choose us again.

Wishing you all the best in your new home,
Customer Experience Team

Noté 5 sur 5 étoiles

Straight forward simple solution

Straight forward, simple and friendly service provided by Step Legal. Thanks Adam, Lauren and team.

Regards

29 juillet 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Thank you so much for your feedback! It’s always lovely to hear when our clients have had such a great experience with us. Adam, Lauren and the rest of the team really enjoyed helping you with your matter, and they’ll be so pleased to know their efforts made a difference.

We truly appreciate you choosing Step Legal, and we’re here if you ever need us again down the line.

Best wishes,
Customer Experience Team

Noté 5 sur 5 étoiles

Hassle free conveyancing process

Hassle free conveyancing process, keeping me well informed without having to chase them.

14 août 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Janet,

Thank you for taking the time to leave such a kind review! We’re so pleased to hear that everything went smoothly for you and that you felt kept in the loop throughout. That’s exactly the experience we aim to provide—clear communication and peace of mind from instruction to completion.

It was a pleasure working with you, and if we can be of help again in the future, we’d be more than happy to assist.

Warm regards,
Customer Experience Team

Noté 5 sur 5 étoiles

Really helpful - would recommend

Step Legal have been professional, quick and supportive throughout the whole process. I would recommend them to anyone looking for stress free legal services. Thank you!

1 août 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Rebecca,

Thank you so much for your lovely feedback! We’re really glad to hear you felt so well looked after throughout your time with us. It’s always our aim to take the pressure off and make things as straightforward as possible, so it’s great to know that came through.

Your recommendation means a great deal to the whole team here at Step Legal. If you ever need anything in the future, we’ll be here to help.

Best wishes,
Customer Experience Team

Noté 5 sur 5 étoiles

Brilliant solicitors

Brilliant solicitors

21 juillet 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Hi Lauren,

Thank you so much for your feedback! We're thrilled to hear you're so happy with our services — that truly means a lot to us.

It was a pleasure to help you, and we're so glad we could be there when you needed us.

Best wishes,
Customer Experience Team

Noté 5 sur 5 étoiles

Always helpful

Always helpful, prompt and efficient. Any time a request was made for information about my case (either by email or phone) it was answered very quickly. Would not hesitate to recommend this firm.

17 juillet 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Alan

Thank you so much for leaving us such fantastic feedback. We’re truly grateful you took the time to share your experience. It means a lot to hear that you found our team so helpful and efficient throughout your matter.

We always aim to respond quickly and keep our clients fully informed, so it's wonderful to know that made a difference for you. Your recommendation is sincerely appreciated—it’s one of the highest compliments we can receive.

Best wishes,

Customer Experience Team

Noté 5 sur 5 étoiles

A hassle free process and good service

Good, clear and concise regular updates, everything was explained to me clearly so that I could understand fully. Smooth process and good value for money.

4 juillet 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Russell

Thank you for taking the time to leave a feedback and to award us with 5 stars!

We are delighted that good, clear and concise regular updates were given and that everything was explained to you properly.

Best wishes

Customer Experience Team

Noté 5 sur 5 étoiles

Moving house

Right from the beginning they were the very professional and kept us up to date with everything that was happening from the start to the finish,

12 mars 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Mr Sutton

Thank you for taking the time to leave a feedback and to award us with 5 stars!

We thank you again for your recommendation and look forward to being of service again.

Best wishes,

Customer Support Team

Noté 5 sur 5 étoiles

Very professional and efficient

Very professional and efficient. No unnecessary communication, answered my queries within minutes. I would definitely recommend.

30 juin 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Pauline

Thank you for taking the time to leave a feedback and to award us with 5 stars! We are delighted that you experienced professional and efficient service without unnecessary communication. We are pleased that you have found our team friendly and quick. We thank you again for your recommendation and look forward to being of service again.

Best wishes,

Customer Support Team

Noté 5 sur 5 étoiles

Would highly recommend this company

Would highly recommend this company. Lauren and her team were professional and always prompt to deal with any queries/issues. A marked contrast to the other solicitors in the chain.

23 juin 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Esther

Thank you for taking the time to leave a feedback and to award us with 5 stars! We are delighted that you experienced a professional service.

We thank you again for your recommendation and look forward to being of service again.

Best wishes,

Customer Support Team

Noté 5 sur 5 étoiles

Conveyancing

Responsive to any enquiries I made.

6 juin 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Cath

Thank you for taking the time to post a review and to award us with 5 stars!

Best wishes,

Customer Experience Team

Noté 5 sur 5 étoiles

our house move

steplegal have been very professional dealing with our house move keeping us up to date on a regular basis and all the staff we spoke with were great

16 juin 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Eric

Thank you for taking the time to leave a feedback and to award us with 5 stars! We are delighted that you have experienced a professional service and the staff that you spoke to were great!

Best wishes,

Customer Support Team

Noté 5 sur 5 étoiles

Excellent service from Victoria…

Excellent service from Victoria Moetamedi and her team. Attentive service with exceptional attention to detail going the extra mile to ensure the conveyancing of my purchase was completed efficiently. Professional and friendly experience throughout the whole process

29 avril 2025
Avis spontané
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Chris

Thank you so much for your glowing 5-star review – we’re absolutely overjoyed to hear that your experience with Step Legal Solicitors was excellent.

Victoria and her team are thrilled to know their attentive service with exceptional attention to detail going extra mile ensure that the conveyancing was completed efficiently.

Recommendations like yours are the ultimate reward for our hard work. Knowing you’d entrust us to support your loved ones in the future means everything to us.

If you, friends, or family ever need legal assistance again – whether for conveyancing, property matters, or beyond – Victoria, and the entire Step Legal team are here to deliver the same exceptional service.

Best wishes

Customer Experience Team

Noté 5 sur 5 étoiles

Very efficient

Very efficient, helpful and lovely on the phone, will definitely use them again and recommend highly

25 avril 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Deborah

Thank you for your for awarding us with 5 stars! We appreciate your feedback and are delighted to note that your experience of our team was very helpful and efficient.

Best wishes,

Customer Experience Team

Noté 5 sur 5 étoiles

Lauren’s team

Lauren’s team was very kind and helpful all throughout the process of buying my property. Very pleased to have gone with this company.

30 mai 2025
Logo de Step Legal Solicitors

Réponse de Step Legal Solicitors

Dear Elisa

Thank you for taking the time to award us with 5 stars! We are honoured to be of service to you. We are delighted to read that Lauren's team was very kind and helpful throughout the process of buying your property.

Best wishes,

Customer Experience Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus