StepsWeb Avis 155

Immediate reply from Claire or anyone else who answers the phone.

Thank you

It was a simple process the renew our annual StepsWeb subscription and the Workbooks we ordered arrived promptly.
Thank you :)

The akonga are able to access and work through the programme independently most of the time. As an educator, I like being able to access and interpret akonga progress and reports easily.

This experience is simply a part of the whole Steps experience.......
( I have used Steps since 2007 I think, when you partnered with Kip McGrath) Your years of experience in this industry have, I believe, given you the edge where literacy is concerned. Your knowledge is phenomenal Ros and you have, of course continued to grow this to develop a truly awesome product! David has done an amazing job with developing the software. Every year we have seen an increase of activities available on-line, as well as the development of the workbooks, games and then on to the webinars which support (and are supported by) all of the materials available for information, testing etc etc (under Support). Requests/questions are always dealt with quickly by any one of a number of helpful and knowledgeable members of your team.
Steps, of course, balances perfectly with BSLA or Structured Literacy now being introduced in New Zealand. (Whilst some might applaud this 'new approach', I am delighted that the 'powers that be' have finally realised that a phonological approach is the only one that makes sense, and that Steps can be woven in, in various ways.)
All in all, I can't give this programme enough praise! I have really enjoyed using Steps in different situations through the years, and I wish that that I was better able to make the most of Step's full potential where I currently work. However there are nevertheless many children benefiting. Thank you! Keep up the great work.

I am new at my job and I had to renew our subscription. I had no idea what to do but I had last years invoice, so I rang the number and spoke to a very nice lady who helped me to subscribe again. She talked me through it and then sent through all the information I needed to know.

This programme is fabulous. Has helped my child so much. Can’t recommend strongly enough.

If i have a query you staff are always happy to assist me on the phone or via email. Thank you

Very helpful staff. Helped us sort out what would work for our school. It is just a bit expensive however. Supports structured literacy

Stepsweb is great!
My son is 9 and dyslexic, he uses stepsweb every day, and the workbooks that go with it. It was recommended to us by a learning support teacher at his school . At times he finds it challenging but he is able to use it by himself now. It is very well structured and organised. I can see that his writing and spelling are improving so it is well worth the price.

Always so helpful and it's great to see StepsWeb so willingly taking on feedback. A wonderful resource that helps enhance the literacy skills of all learners that engage in the program.

StepsWeb are really responsive to customer queries and present a dynamic product that caters well for NZ student needs. It aligns well with the NZC, is engaging for students without losing integrity of intent. I love that there is room to tailor the programme to meet needs while also being able to rely on it running itself.

I enjoy the fact that students enjoy StepsWeb as part of their learning programme. They like the variety and my teachers like the repetition in such a variety of ways!
The 0800 number is very useful to discuss HOW to tweak things to suit us - and Roz and Claire are always helpful in explaining why StepsWeb does it that way.

Appreciate the programme, the improvements & focus my students have, the improvements over the time I’ve used it, the ease of access, & the great customer support.

Quick and responsive to my request for renewal of licenses.
Comprehensive reports of students engagement sent weekly to the overseer of the StepsWeb programme within school.

Appreciate the help that Claire Sangster from Stepsweb gives - great school support!

Easy to renew annual subscriptions and Steps customer support always quick to respond.

Great program for my daughter. I can rely on it to help her literacy and spelling.

Easy to do, prompt.