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Steptwo Avis 5

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TrustScore 3 sur 5

2,8

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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

Écrit par l'entreprise

Step Two is an online learning platform that helps people build real-world skills using the power of AI - without the overwhelm. We believe that everyone deserves access to modern tools and education, regardless of their technical background. That's why we built Step Two: a simple, structured platform where you can learn at your own pace, use 20+ AI tools in one place through our AI Playground, and follow step-by-step plans designed for your goals.

Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

5 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Absolute fraud... Garbage Content

Absolute fraud... avoid this. It's a scam full of garbage totally contrary to what is portrayed or advertised.

7 avril 2026
Avis spontané
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Réponse : Steptwo

Hi Frank,

We're sorry to hear you felt the content didn't match your expectations - that's genuinely not the experience we want anyone to have. We take this seriously and would like to understand exactly what fell short for you. Please reach out to us directly at support@steptwo.ai so we can make it right.

Every piece of feedback helps us improve, and we appreciate you taking the time.

Best,
StepTwoAI Team

Noté 1 sur 5 étoiles

Your Fraudulent Charge of My Credit Card

One thing I don't tolerate is companies taking money from someone's account without notification. This is a fraudulent act which as a Certified Fraud Examiner ,I will be following up. You took $39 from my account without consent and notice. Upon reaching to you, you started pumping me with email. Where was the email before you took money from my account. I am escalating this.

3 avril 2026
Avis spontané
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Réponse : Steptwo

Hello friend,

Thank you for the feedback, and we're sorry for the frustration. We've looked into your account, and the $39 charge was an automatic subscription renewal, disclosed at sign-up in our Terms of Service and on the checkout page.

That said, we'd like to resolve this for you. Please contact us at support@steptwo.ai referencing this review, and we'll cancel your subscription and review your account for a refund of the most recent charge.

We appreciate you raising this and giving us the opportunity to make it right.

Best regards,
Step Two Team

Noté 1 sur 5 étoiles

UTTERLY RUBBISH An AI-based experience…

UTTERLY RUBBISH An AI-based experience which does not make any sense is just a rip-off. The content is worse than I've ever seen, and there is no way to cancel the subscription on the platform itself. Just avoid it all, as your money and time are at risk.

21 mars 2026
Avis spontané
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Réponse : Steptwo

Hi there,

Thank you for sharing your feedback - we're sorry your experience didn't meet expectations.

Content quality: Our courses are updated regularly based on learner feedback. If there was a specific course or lesson that felt off, we'd genuinely appreciate knowing which one so we can improve it.

Cancellation: We process all cancellations through our support team — you can reach us anytime at support@steptwo.ai and we handle requests promptly, typically within a few hours.

We never want anyone to feel like their money or time was wasted. Please get in touch with us directly so we can look into your account and make this right.

Best,
Step Two AI Team

Noté 1 sur 5 étoiles

Buyer beware

Buyer beware! This is a scam company or a single scammer operating behind the computer, using agents, avatars etc to hype you up, sign up and get access to your bank account. They sell 9.99 AI video course which in fact is just a series of short texts with by chat Gpt. They lie about about every lesson being 10 min, but in fact it’s a few secondd it couple of min max. Of reading, no video. Next you know they sneak in a membership to non-existing entity. The overhyped META advertisement is outrageously deceptive and fraudulent because none is delivered, there is no info on membership, nobody disclose, I just catch another their fake ad and made snapshots of each lies and misleading words used. Their 100% warranty of satisfaction or money refund is fake, their customer service run most likely by bots, never answer any questions ignore it requests and their response are vague, unrelated and they lied in your face. This is the worse I have seen in years

20 février 2026
Avis spontané
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Réponse : Steptwo

Dear Milla,

Thank you for taking the time to share your experience. We take all feedback seriously, and I'd like to address your concerns directly.

First, I want to confirm that your subscription has been canceled, as you requested through our support team. We absolutely process all
cancellation and refund requests — our satisfaction guarantee is genuine.

Regarding your specific points:

On the course content: Our courses combine interactive text lessons, AI exercises, and video content. Lesson length varies — some are quick, focused exercises, while full daily modules are designed around 10-minute sessions. We're continuously expanding and improving content based on learner feedback.

On the subscription: Our checkout page includes a clear disclaimer stating the charged amount and the recurring nature of the payment. We understand this may have been easy to overlook, and we appreciate the feedback — we're always looking to make this even more transparent.

On customer support: Our support team is made up of real people. If any of your messages went unanswered or felt unhelpful, I sincerely apologize - that is not the experience we aim to deliver.

We're a small, dedicated team building a product we genuinely believe in. If you'd like to revisit any aspect of your experience, please reach out to us directly at support@steptwo.ai - we're happy to make this right.

L’expérience Trustpilot

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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