The assistant was very helpful in making our decision. Gave us delivery time which we were kept updated throughout the process. However our sofas were delivered on the day we were told they would be... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The 2 sofas which we purchased in your Sale were excellent value for money. The delivery was on time and the delivery men took time to show us how to dismantle the sofas if necessary.
L'entreprise a répondu
Excellent service from staff when making our purchase. We were kept up to date with the progress of our order and the delivery men were so careful not to damage any walls etc. Everyone we dealt with w... Voir plus
L'entreprise a répondu
The salesperson was helpful and did her best to see if I could take home the two chairs that I wanted. No luck but she explained when I would receive them. It would be 6 weeks for delivery. I received... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin d'ameublement et de décoration
- Magasin de matelas
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Magasin de revêtements de sol
Écrit par l'entreprise
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Coordonnées de contact
Kingseat Road, KY11 8PQ, Dunfermline, Scotland, Royaume-Uni
- 01383 646000
4,6
Excellent
274 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very friendly
Very friendly
The staff member knew exactly what we were looking for and kept the price affordable
Explained about insurance and the benefits of having it
Felt under no obligation to purchase
Easy and comfortable purchase would recommend them to friends and family
27 septembre 2025
Réponse de Sterling Home - Dunfermline
Dear Elizabeth
Thank you so much for sharing your experience whilst visiting our store in Dunfermline.
We're delighted to hear that our sales team were friendly and helpful and it's great to hear that you enjoyed your visit without feeling any pressure.
We truly appreciate your support and hopefully we will see you again in the future.
Kind Regards,
The Sterling Home Team
Good range of goods and friendly and knowledgeable service.
Good range of mattresses available to view. Fair discount in sale.
20 octobre 2025
Réponse de Sterling Home - Dunfermline
Hi Graham
Thank you so much for taking the time to share your experience following your visit to our store in Dunfermline.
We are delighted to hear that you enjoyed the range of furniture and mattresses on display that you found what you were looking for. We will share your kind words with the team regarding their knowledge and friendly approach and ofcourse, a discounted price never goes wrong!
Thank you once again for choosing Sterling Home, we really appreciate it.
Kind Regards
The Sterling Home Team
They had a great range of beds to sit…
They had a great range of beds to sit or lie down on and the sales staff were very helpful about the choices we had and why some beds were more expensive than others.
When our bed arrived, one of the drawers stuck and they sent around a man to sort out the problem at our home. Altogether a good experience and we are very happy with our new bed.
21 septembre 2025
Réponse de Sterling Home - Dunfermline
Hi Olivia
Thank you for your kind feedback.
We are so happy you enjoyed your visit to our Dunfermline store and that you found a bed that suited you. It's great to hear that you are happy with your new bed.
We are committed to excellent customer service and our sales teams have a vast knowledge of the products they are selling so that our customers can make an informed choice on what suits them.
Your kind words will be shared with them and the wider team as feedback like this truly motivates us to continue delivering the highest standards of service.
Thank you for choosing Sterling Home, we really appreciate it and look forward to welcoming you back in the future.
Kind Regards,
The Sterling Home Team
Réponse de Sterling Home - Dunfermline
Hi Archie
Thanks for your great review!
We are happy to hear that you enjoyed your visit to our Dunfermline store and that you found what you were looking for.
We are committed to customer service and it's great that you found the service excellent and also that you found the products and prices excellent!
Thank you for choosing us, we really appreciate it.
Kind Regards
The Sterling Home Team
I found the salesman very easy to talk…
I found the salesman very easy to talk to. He answered all my questions and put me at ease. I feel confident I have bought the correct chair for my short stature and for comfort.
23 août 2025
Réponse de Sterling Home - Dunfermline
Hi Nancy
Thank you for your kind words following your visit to our Dunfermline store.
We are happy to hear that the salesman was easy to talk to and his knowledge made it a little easier for you to choose the correct chair for you.
Thank you for choosing Sterling Home, we really appreciate it!
Kind Regards
The Sterling Home Team
Lee was first class
Lee, the salesman was attentive without being overpowering and extremely helpful.
20 septembre 2025
Réponse de Sterling Home - Dunfermline
Hi Allan,
Thank you so much for your lovely feedback. !
Customers are at the heart of everything we do , so we're delighted to hear that Lee was attentive without being overpowering and was helpful during your recent visit to our Dunfermline store.
We will be sure to share your feedback with Lee, your recognition will mean a lot to him .
Thank you for choosing Sterling Home, we hope to welcome you back again soon !
Kind regards,
The Sterling Home Team
Brenda was welcoming and informative…
Brenda was welcoming and informative without pushing for a sale. She was very patient when we’re dithering over which covering we wanted for our suite, giving us information, advice and importantly, time to make a decision.
18 septembre 2025
Réponse de Sterling Home - Dunfermline
Hi Anne
Thank you so much for your lovely feedback regarding your salesperson, Brenda
We are delighted to hear that she looked after you so well. We are committed to customer service and we will be sure to pass along your feedback to her!
We hope you love your furniture and thank you for choosing Sterling Home, we can't wait to welcome you back again soon.
Kind Regards,
The Sterling Home Team
The lady that served me was excellent
The lady that served me was excellent, her approach to me, her knowledge of the item I wanted, was superb. I am 81 years old and she was brilliant at explaining the things I needed to know.
18 septembre 2025
Réponse de Sterling Home - Dunfermline
Dear James
Thank you very much for your lovely review following your visit to our store in Dunfermline.
It's great to hear that you enjoyed your visit and that Brenda looked after you. We are committed to ensuring our customers receive the best attention from our trained and knowledgeable sales team. We will ensure that Brenda receives your feedback.
Thank you for choosing Sterling Home, we really appreciate it.
Kind Regards
The Sterling Home Team
Réponse de Sterling Home - Dunfermline
Hi Tracey
Thank you for your great feedback following your visit to our store in Dunfermline.
We love to hear that our sales team are doing such a good job, it is important to us that you enjoy your shopping experience with us.
Thank you for choosing Sterling Home at Dunfermline.
Kind Regards
The Sterling Home Team
Explained what the breakdown of…
Explained what the breakdown of payment was and delivery terms.
25 août 2025
Réponse de Sterling Home - Dunfermline
Hi Sheena,
Thank you so much for your valuable feedback !
We're glad to hear that our sales team was able to clearly explain the terms of payment and delivery to you.
It's important to us that our customers feel fully informed and supported and we're happy we could make the process smooth for you.
Thank you for choosing Sterling Home, we really hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
The staff and manager could not do…
The staff and manager could not do enough for us they were so helpful.
20 août 2025
Réponse de Sterling Home - Dunfermline
Hello Jill,
Thank you for taking the time to get in touch.
We are pleased you had such a positive experience in our Dunfermline Store and how helpful Andy and his staff were, we will pass on your comments.
Thank you for choosing Sterling Home in Dunfermline and we look forward to seeing you again.
Kind Regards
Sterling Home Team
Supply and fitting of carpet and underlay
Very good service at all points in the process
22 juillet 2025
Réponse de Sterling Home - Dunfermline
Hi William,
Thank you for your lovely feedback !
We're so pleased to hear that you were happy with our service throughout the entire flooring process, it means a lot to us.
We will be sure to share your comments with our Dunfermline team.
Thank you for choosing Sterling Home.
Kind Regards,
The Sterling Home Team
New suite…
Came a couple of times before deciding on the suite I chose, staff were very helpful, didn’t think 3 1/2 seater would fit in so ordered 3 and chair, then measured the space and it could, it wasn’t any bother to order the larger one. Long wait on getting it but that really doesn’t matter.
25 juillet 2025
Réponse de Sterling Home - Dunfermline
Dear Mrs Hume
Thank you for taking the time to leave a review following your visits to our store in Dunfermline.
We are so happy that you got what you wanted. It is always best to measure if in doubt.
It's great to hear that the sales team were helpful when choosing the suite and then amending the order.
We hope that you love your furniture when it arrives and that we will see you again in the future!
Kind Regards
The sterling Home Team
Excellent service
Brenda, the sales assistant at the Dunfermline store was so helpful and friendly.
24 juillet 2025
Réponse de Sterling Home - Dunfermline
Hi Ellie
Thank you for your kind feedback !
We're so pleased to hear that you enjoyed your visit to the Dunfermline store and that Brenda looked after you. We love our customers to feel at home and it's great to hear that you found what what you were looking for.
We'll be sure to pass along your lovely comments to Brenda, she will really appreciate it.
Thank you for choosing us and we hope to welcome you back again soon!
Kind Regards,
The Sterling Home Team
Good range
Good range of chairs and very knowledgeable and friendly staff. Got exactly what we were looking for.
23 juillet 2025
Réponse de Sterling Home - Dunfermline
Hi Peter
Thank you for your kind feedback !
We're so pleased to hear that our team at the Dunfermline store were friendly and helpful during your visit and that you got what what you were looking for.
We'll be sure to pass along your lovely comments to them, they'll really appreciate it
We hope to welcome you back again soon!
Kind Regards,
The Sterling Home Team
Delighted with my chair which was…
Delighted with my chair which was priced at a great discount from the makers list price and arrived in 4 weeks rather than the estimated 8.
14 juin 2025
Réponse de Sterling Home - Dunfermline
Hi Liz
Thank you for your review!
We are really happy that you are delighted with your chair and ofcourse, it makes it even better when you get it for such a good price.
It is also great to hear that the chair arrived earlier than expected so you could enjoy having your chair sooner than you thought.
We are very grateful for your custom and hope that you will come back and see us again!
Kind Regards
The Sterling Home Team
From start to finish very professional…
From start to finish very professional service,kept up to date on everything.Top marks to sales,admin and delivery.
29 mai 2025
Réponse de Sterling Home - Dunfermline
Hi Gwyneth,
Thank you so much for your kind words and thoughtful feedback.
We're delighted to hear that felt well-informed and supported throughout your experience , from the sales team through to delivery.
Customer satisfaction is something we take great pride in and it's good to know it made a difference .
Thank you for choosing Sterling Home and we hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
Kind Regards,
The Sterling Home Team
Excellent quality and design.
Excellent quality and design of Furniture.
Efficient admin. associated with purchase and delivery.
First class delivery staff.
Highly recommended.
21 mai 2025
Réponse de Sterling Home - Dunfermline
Hi David
Thank you for your lovely review!
We really are happy that you enjoyed your visit to our store in Dunfermline and that you were impressed with the quality and design of the furniture.
It's so good to hear that you highly recommend us and that all the staff from the sales floor through to admin and finally delivery, were helpful and efficient.
We are so grateful for your custom so thank you for choosing us! Hopefully, we will see you again in the future as we look forward to welcoming you back.
Kind Regards
The Sterling Home Team
Always have a good experience here
Always have a good experience here. Brenda was great. No rush, no pressure. Good guidance. Listened to my needs.👏👏👏👏👏.
19 juin 2025
Réponse de Sterling Home - Dunfermline
Hi Katrine
Thank you for taking the time to leave a review following your visit to our store in Dunfermline.
It's great to hear that you are a returning customer because of the good experiences you have had previously.
We are very grateful for your loyalty and support and of course, we will share your comments with Brenda as it will mean a lot to her.
Thank you for choosing us again and we hope you love your furniture when it arrives.
Kind Regards
The Sterling Home Team
We only came in for Coffee
Even although the Store hadn't opened we were greeted warmly by a member of Staff who advised of the correct opening times but also of the on site Cafe what a difference that made to our experience and probably went a long way to making our decision to purchase a new suite thank you.
17 juin 2025
Réponse de Sterling Home - Dunfermline
Hi David
Thank you for leaving such a lovely review, we appreciate you taking the time to do this.
How wonderful it is that you came in for a coffee and bought a suite! Although, it must be the most expensive coffee you have ever had!
It really makes us happy that you enjoyed the visit to our store in Dunfermline and also that having the cafe in store meant you could take a break from browsing and enjoy a well earned coffee.
Thank you so much for your furniture order and we are sure you will love the suite when it arrives!
Kind Regards
The Sterling Home Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.