The assistant was very helpful in making our decision. Gave us delivery time which we were kept updated throughout the process. However our sofas were delivered on the day we were told they would be... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The 2 sofas which we purchased in your Sale were excellent value for money. The delivery was on time and the delivery men took time to show us how to dismantle the sofas if necessary.
L'entreprise a répondu
Excellent service from staff when making our purchase. We were kept up to date with the progress of our order and the delivery men were so careful not to damage any walls etc. Everyone we dealt with w... Voir plus
L'entreprise a répondu
Sales and customer engagement is ok No correlation between depts I’ve spent 11k in last 4 weeks across Beds, carpets, furniture but I might as well be Joe bloggs Told bed guy and he said maybe mattres... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin d'ameublement et de décoration
- Magasin de matelas
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Magasin de revêtements de sol
Écrit par l'entreprise
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Coordonnées de contact
Kingseat Road, KY11 8PQ, Dunfermline, Scotland, Royaume-Uni
- 01383 646000
4,6
Excellent
274 avis
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The carpet fitters were brilliant and…
The carpet fitters were brilliant and have done a great job on lounge and staircase. Would definitely recommend them.
24 avril 2025
Réponse de Sterling Home - Dunfermline
Hi Catie
Thank you so much for taking the time to leave feedback following the fitting of your flooring.
It's great to hear that the fitters were brilliant and done such a good job.
We will be sure to pass your comments on as they will appreciate your comments.
Hopefully, this means that we can look forward to seeing you again!
Thank you for your custom and your lovely comments
Kind Regards
Sterling Home Team
Réponse de Sterling Home - Dunfermline
Hi Morag,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback.
Customers are at the heart of what we do , so we're delighted to hear you loved the units and had a great experience with our service and delivery .
Thank you for choosing Sterling Home, and we look forward to welcoming you back in the future.
Kind Regards,
The Sterling Home Team
Quality furniture and friendly helpful…
Quality furniture and friendly helpful staff. No pressure sales.
7 avril 2025
Réponse de Sterling Home - Dunfermline
Hi Lucy,
Thank you for your positive feedback !
We're delighted to hear you were impressed with the quality of our furniture and found our staff friendly and approachable.
We pride ourselves on offering a no- pressure shopping experience and it's wonderful to know that was apparent during your visit.
Thank you for choosing Sterling Home, we hope to welcome you back again soon. !
Kind Regards,
The Sterling Home Team
5* Service start to finish
6 mars 2025
Réponse de Sterling Home - Dunfermline
Hi David,
Thank you so much for the five star review , it is truly appreciated !
Our customers are at the heart of what we do, and we are thrilled to hear that you were satisfied with the level of service provided .
Your support is greatly appreciated and we look forward to welcoming you back again soon.!
Kind Regards ,
The Sterling Home Team
Sterlings Dunfermline Sterlings offered a wide range of items…
Sterlings offered a wide range of items to suit all budgets the staff were fantastic offering excellent service they were polite very helpful it made my purchase easy I would highly recommend sterling furniture store
26 février 2025
Réponse de Sterling Home - Dunfermline
Hi Amanda
Thank you so much for taking the time to leave a five star review following your visit to our store in Dunfermline.
We love it when customers tell us that they have enjoyed their visit and that the staff were helpful as well as being efficient. It's also great that you loved the choice of furniture!
Thank you for choosing us, you are a valued customer and we hope that you will come back soon!
Kind Regards
Sterling Home Team
Job well done
The carpet fitters were very efficient and helpful.
They made a good job of hoovering the carpet and cleaning up before they left.
26 mars 2025
Réponse de Sterling Home - Dunfermline
Hi Georgina,
Thank you for taking the time to leave us a review, it is greatly appreciated !
We're thrilled to hear that the carpet fitters were really efficient and helpful during your recent fitting and it's really good to hear that they did a good job in hoovering up after themselves.!
We will be sure to share your kind words with our fitters who will be thrilled with your feedback.
Thank you for choosing Sterling Home and we hope to see you again soon. !
Kind Regards,
The Sterling Home Team
Réponse de Sterling Home - Dunfermline
Hi Charlie
Thank you so much for taking the time to leave feedback following your visit to our store in Dunfermline.
We're delighted to hear that you found the staff helpful when purchasing your sofa bed.
It's really important to us that you have an enjoyable time when browsing and when you are ready, our sales staff are there to help.
We hope you will come back and see us again soon!
Kind Regards,
The Sterling Home Team
Great service.
We were left alone until it was obvious that we needed advice at which time a member of staff approached us. He talked us through our choice then set up the purchase. Very helpful and no pressure at any time.
23 mars 2025
Réponse de Sterling Home - Dunfermline
Hi David
Many thanks for taking the time to leave positive feedback following your visit to our Dunfermline store.
It is great to hear that the salesperson allowed you the time you needed to choose without pressure but was there when you needed him with all the information you required to make an informed decision.
We are so grateful for your custom and we hope that this means you will visit us again soon!
Kind Regards
Sterling Home Team
Réponse de Sterling Home - Dunfermline
Hi Derek
Thank you very much for leaving such lovely feedback.
We are so happy that you received excellent care from our sales team and the delivery crew. We want our customers to enjoy every part of the journey from ordering and then having the furniture placed in your home.
We really do care about our customers and we hope that you will visit us again as your custom is greatly appreciated
Kind Regards
Sterling Home Team
there was no pressure to choose a suite…
there was no pressure to choose a suite staff were very helpful plenty of choice
21 février 2025
Réponse de Sterling Home - Dunfermline
Hi Caroline
Thank you for taking the time to leave valuable feedback following your visit to our store in Dunfermline.
We are happy that you were allowed to browse without any pressure from the sales team. They will always be there when you need help however, we do understand how important it is to enjoy looking at your leisure.
Thank you for choosing Sterling Home and please come back to see us again as your custom is greatly appreciated.
Kind Regards
Sterling Home Team
Réponse de Sterling Home - Dunfermline
Dear Mrs Ferguson
Thank you for taking the time to write feedback following your visit to our store in Dunfermline.
We are so glad that you had a good experience whilst shopping with us.
Our customers are at the heart of everything we do and it is always good to hear from our customers.
Hopefully, we will see you again soon!
Kind Regards
Sterling Home Team
Salesman was most helpful
Salesman was most helpful, even changed the colour for me the next day. I didn’t find any pressure to buy , he told me to take my time in deciding. It was a pleasure to buy my sofa and chair from Dunfermline shop. Thank you David Murphy.
20 mars 2025
Réponse de Sterling Home - Dunfermline
Dear James
Thank you for taking the time to leave lovely feedback following your visit to our store in Dunfermline, it really is appreciated.
We are really happy that you found David knowledgeable and friendly as well as giving you the time and space you need when considering your purchase.
Customers are at the heart of everything we do and we are very grateful for your custom.
We do hope that this means you will come back and see us again in the future.
Kind Regards
The Sterling Home Team
The service from ordering the carpet in…
The service from ordering the carpet in store, to the 2 carpet fitters was incredible. The ordering process was seamless. On the day of fitting the fitters called in advance to advise arrival time before fitting started I was walked through the whole fitting process as it was a tartan carpet the 2 guys could not have been better and the carpet looks amazing and is exceptional quality. Have never used sterling home for carpet before but certainly will from now on.
24 mars 2025
Réponse de Sterling Home - Dunfermline
Hi Liz,
Thank you so much for your fantastic feedback !
We're thrilled to hear that you had a seamless ordering experience and that you are delighted with your carpet.
Customers are our top priority so it is fantastic to know that the fitting team provided a great overall customer experience.
Its great to know that Sterling has earned your trust , and we hope to see you again soon.
Kind Regards,
The Sterling Home Team
The homely attitude and expertise of…
The homely attitude and expertise of the assistant
12 mars 2025
Réponse de Sterling Home - Dunfermline
Hi Derek,
Thank you so much for taking the time to leave us a review, it means the world to us !
We're thrilled to hear that your bed was delivered on time and you enjoyed a great experience with our delivery team !
Thank you for choosing the Home of Inspiration , it really means a lot to us. !
Kind Regards,
The Sterling Home Team.
Veru easy to deal with
Very helpful salesman who was not pushy but made sure we had all required detail to make decision
9 mars 2025
Réponse de Sterling Home - Dunfermline
Dear Marie
Thank you for taking the time to leave such positive feedback, we really do appreciate it.
We are delighted to hear that you received professional and helpful service from your salesperson and that they were respectful of the privacy you require to shop without feeling overwhelmed or pressurised. Getting the balance right is essential as we also want our customers to know that we are not far away for any help and guidance you require to make an informed choice.
Providing great service and offering good quality furniture at competitive prices is our priority and we truly appreciate your support.
We look forward to seeing you again .
Kind Regards,
The Sterling Home Team.
Réponse de Sterling Home - Dunfermline
Hi George
Thank you for taking the time to share your feedback with us, it is really appreciated.!
We're delighted to hear that our staff were nice and friendly. We are dedicated to ensuring every customer has a positive experience and it's great to hear that their efforts made a difference for you.
We appreciate your support and look forward to seeing you again soon.
Thank you for choosing Sterling Home !
Kind Regards,
Sterling Home Team
The salesman was not pushy and he was…
The salesman was not pushy and he was very helpful when we decided on the suite we wanted plenty of info
2 mars 2025
Réponse de Sterling Home - Dunfermline
Hi James,
Thank you so much for taking the time to leave us a review, it is really appreciated!
We pride ourselves on providing a no-pressure , helpful , shopping experience , so it's great to hear that our sales colleague provided a great experience for you.
Thank you for choosing Sterling Home , we look forward to welcoming you back again soon.
Kind Regards,
The Sterling Home Team
Really friendly and accommodating sales…
Really friendly and accommodating sales staff. Communicated everything well in regards to the purchase. Gave us lots of help when collecting our furniture from the store and loading it into our car. Nothing was too much trouble! We'll definitely be back!
1 mars 2025
Réponse de Sterling Home - Dunfermline
Hi Jamie
Thank you for taking the time to share your kind feedback with us.!
We're delighted to hear that our sales assistant was not only helpful and friendly, but also went the extra mile to load your furniture into your car.!
Providing excellent customer service and making your experience as smooth as possible is always our goal and it's always rewarding to know when our team members make a positive impact.
We appreciate your support and look forward to seeing you again soon.!
Kind Regards,
Sterling Home Team
Réponse de Sterling Home - Dunfermline
Hi John ,
Thank you for taking the time to share your feedback with us, it is really appreciated.!
We're delighted to hear that our staff provided you with excellent service. Our team is dedicated to ensuring every customer has a positive experience and it's truly rewarding to know their efforts made a difference for you.
We appreciate your support and look forward to seeing you again soon.
Thank you for choosing Sterling Home !
Kind Regards,
Sterling Home Team
Sterling staff support
From the moment we walked into the store, the sales assistant gave us sterling support. We were buying a reclining chair for my disabled husband, and thanks to her assessment of our needs and his build she led us to the perfect buy. I was really impressed, and this made the experience of shopping so straightforward
14 février 2025
Avis spontané
Réponse de Sterling Home - Dunfermline
Dear Louise
Thank you so much for taking the time to leave us a lovely review, it's very much appreciated.
We really do value your custom and it's great to hear that our sales colleague made your visit a little easier with her knowledge and help.
Our customers are at the heart of everything we do and we love it when you get in touch with positive comments.
Thank you for choosing Sterling Home and we hope that we will see you soon!
Kind Regards,
The Sterling Home Team.
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