Went to Stirling home at London Road Glasgow and the sales assistant was very helpful. Her Name is Marion Hanley. She was very attentive and nothing was any trouble. Only downside to my visit initiall... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Went to Stirling home at London Road Glasgow and the sales assistant was very helpful. Her Name is Marion Hanley. She was very attentive and nothing was any trouble. Only downside to my visit initiall... Voir plus
L'entreprise a répondu
5 stars so far. Service in tore was wonderful. Helpful, friendly staff with good practical advice. Awaiting delivery so can't comment further justyet.
L'entreprise a répondu
Had a very good experience with the whole process. The only hic up was I sat in all day waiting for the carpet fitter who did not turn up until 7pm in the evening.
L'entreprise a répondu
We visited the Glasgow branch at London Rd. to check out bedroom furniture, member of staff Andrew was so patient friendly and extremely knowledgeable about our enquiry ,he took the time to explain... Voir plus
L'entreprise a répondu
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
2129 London Road, G32 8XQ, Glasgow, Scotland, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
5 stars so far. Service in tore was wonderful. Helpful, friendly staff with good practical advice. Awaiting delivery so can't comment further justyet.

Réponse de Sterling Home - Glasgow
Had a very good experience with the whole process. The only hic up was I sat in all day waiting for the carpet fitter who did not turn up until 7pm in the evening.

Réponse de Sterling Home - Glasgow
Fantastic customer service from Billy! Advice, ordering and keeping me informed all top notch

Réponse de Sterling Home - Glasgow
Went to Stirling home at London Road Glasgow and the sales assistant was very helpful. Her Name is Marion Hanley. She was very attentive and nothing was any trouble. Only downside to my visit initially advise a delivery of mid November only to receive an e-mail advising that niw mid December for delivery. Still in all visit to store was excellent

Réponse de Sterling Home - Glasgow
We visited the Glasgow branch at London Rd. to check out bedroom furniture, member of staff Andrew was so patient friendly and extremely knowledgeable about our enquiry ,he took the time to explain everything, we therefore purchased some bedroom furniture , not realising how late it was, he also took the time to explain the range of beds available even though it was nearly closing time to enable us to make an informed decision. We have since purchased a new bed, meeting our needs due solely to him taking the time and care to meet our needs, a great credit to the store.

Réponse de Sterling Home - Glasgow
Disappointed ….After purchasing dinning table and chairs and cabinet in store I was stressing I bought the wrong style. I phoned customer services one week later and was told there was nothing that they could do. They passed me onto the store who were very rude and basically told tough and I couldn’t change it. I was told items had been made especially for me which is a lie. It was standard pieces of furniture. I have bought so much from
sterling over the years but will not be buying anything again. Just be sure you like what you pick as there is no going back!

Réponse de Sterling Home - Glasgow
Don’t like the way that some staff follow you around the store. I understand that sales are important but some staff do appear quite pushy and that’s not welcoming.

Réponse de Sterling Home - Glasgow
Great Service. Our assistant was very helpful and patient as I was really indecisive. The delivery team called before arriving and were quick considerate and efficient setting up the the furniture

Réponse de Sterling Home - Glasgow
Very relaxed approach by the sales staff which made it a pleasure to browse and eventually buy new settees.

Réponse de Sterling Home - Glasgow
The staff were brilliant. We have not received the items yet so cannot comment further.

Réponse de Sterling Home - Glasgow
Service we received was excellent Knowledgeable but not pushy

Réponse de Sterling Home - Glasgow

Réponse de Sterling Home - Glasgow
We were looking for good drawers for a bedroom and didn't want to pay a fortune. The ones we bought from Sterling was just what we were looking for.
They are nice to look at and a decent size, sturdy enough and as we got them in the sale it was a no brainer..
Very happy with the service from the staff member at Sterling, lots of choices to pick from too.
We will return for other pieces of furniture ..

Réponse de Sterling Home - Glasgow
My experience with sterling homes was great as soon as I arrived i was attended to. My advisor who was named Frank was very helpful and explained everything about my purchase. Everything was smooth sailing from then on.

Réponse de Sterling Home - Glasgow
Evelyn and Lynette went above and beyond. They really helped us out when we were let down by another supplier and we very much appreciate it. Excellent customer service.

Réponse de Sterling Home - Glasgow
Kerr the salesman was very knowledgeable and helpful. He explained all the options and benefits of the chairs that were available and helped me to complete my order.

Réponse de Sterling Home - Glasgow

Réponse de Sterling Home - Glasgow
The suite I bought is not of the quality I’d expect for the amount of money I paid for it.
The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through the years has has a material lining.
The colour we chose is not the same as the sample that was sent out.
There was a flaw on the seating area,
I had to take a day off work for the upholsterer to come and fix it as they couldn’t give me a specific time until the day that was arranged!
Wouldn’t use Sterling again.

Réponse de Sterling Home - Glasgow
Lady who assisted us on the day was great, knowledgeable and helpful

Réponse de Sterling Home - Glasgow
Good selection staff and service were very pleasant and efficient

Réponse de Sterling Home - Glasgow
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.