Staff member was knowledgeable, friendly and not pushy. I returned to select and purchase with family and had the same staff member who remembered what I was there for and again was extremely friendl... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently purchased 2 leather recliner chairs and a large living room carpet, and considered the service from all staff I dealt with, as excellent. All staff went out of their way to help me make d... Voir plus
L'entreprise a répondu
From my first visit to your store in South Street Glasgow until my new furniture arrived, my experience throughout was first class. 1. Instore help to make my choice 2. I was kept informed regar... Voir plus
L'entreprise a répondu
I was in with my mum today and have to mention the great service we got. We were looked after well by Fiona Runciman who was particularly, helpful, friendly and professional. My mum was delighted to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin d'ameublement et de décoration
- Magasin de matelas
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Magasin de revêtements de sol
Écrit par l'entreprise
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Coordonnées de contact
South Street 1175, G14 0AL, Glasgow, Scotland, Royaume-Uni
- 0141 3007400
4,4
Excellent
19 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff member was knowledgeable
Staff member was knowledgeable, friendly and not pushy. I returned to select and purchase with family and had the same staff member who remembered what I was there for and again was extremely friendly, helpful and got the job done.
24 août 2026
Réponse de Sterling Home - South Street
Hi Helen,
Thank you for your wonderful feedback.
We're delighted to hear that Fiona provided such knowledgeable, friendly, and pressure-free service throughout your shopping experience. It's especially pleasing to know that when you returned with your family, they remembered your requirements and were able to continue providing the same level of helpful and attentive service.
We truly appreciate you taking the time to share your experience and thank you for choosing Sterling Home South Street. We hope you enjoy your new purchase and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Salesperson was very professional and…
Salesperson was very professional and friendly
The after service e mails about delivery are helpful just waiting fir expected delivery now
20 septembre 2026
Réponse de Sterling Home - South Street
Hi David,
Thank you for your feedback.
We're delighted to hear that you found our salesperson professional and friendly, and that the delivery update emails have been helpful in keeping you informed throughout your order journey.
We appreciate your patience while you await delivery and hope your new purchase arrives soon and meets all your expectations. Thank you for choosing Sterling Home Glasgow South Street.
Kind regards,
The Sterling Home Team
I recently purchased 2 leather recliners chair and a large carpet
I recently purchased 2 leather recliner chairs and a large living room carpet, and considered the service from all staff I dealt with, as excellent. All staff went out of their way to help me make decisions, without any pressure to buy on my first visit.
After ordering, I was kept informed by email and telephone calls of the progress of my order which was delivered on schedule. The delivery staff were also extremely efficient and very pleasant.
My main criticism is the lack of sign posting , that a carpet department exists in the shop! When I discovered it. Staff were once again very pleasant and helpful and assisted me to make a large purchase!
2 août 2026
Réponse de Sterling Home - South Street
Dear Margaret
Thank you for taking the time to share such a lovely review.
We're delighted to hear that you had an excellent experience when purchasing your leather recliner chairs and living room carpet. It is always good to hear that our team provided helpful, pressure-free advice and that we kept you informed throughout the journey. Your lovely comments regarding the delivery team are very much appreciated.
We appreciate your feedback regarding the visibility of our carpet department. Customer comments like yours are invaluable, and we will certainly pass this on for consideration as we continually look for ways to improve the in-store experience.
Thank you again for your kind words and recommendation. We hope you enjoy your new furniture and carpet for many years to come.
Kind Regards
The Sterling Home Team
We purchased some bedroom furniture it…
We purchased some bedroom furniture it was so lovely and can’t wait to see it in our bedroom, the staff are absolutely fabulous , so happy and so patient and welcoming and that makes us very comfortable and relaxed when shopping we love the Quality of your furniture it’s absolutely wonderful 🙏
31 août 2026
Réponse de Sterling Home - South Street
Good Morning Joseph,
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you found the perfect bedroom furniture and that you're excited to see it in your home.
It's especially lovely to know that our South Street team made you feel comfortable, relaxed, and welcome throughout your shopping experience.
Providing friendly, patient service is something we take great pride in, so your kind words mean a lot to us.
Thank you for choosing us and for taking the time to share your experience. We hope your new bedroom looks beautiful and brings you many years of comfort and enjoyment.
Warm regards,
The Sterling Home Team
sales was easy
sales was easy, very helpful. delivery was great. the whole experience was excellent.
21 août 2026
Réponse de Sterling Home - South Street
Hi Hugh,
Thank you for your great feedback.
We're delighted to hear that you found our sales team helpful and that your delivery experience was excellent. It's fantastic to know that everything went smoothly and that you were happy with the entire experience. We truly appreciate your comments and hope to welcome you back again soon.
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
From the sales staff in the strore…
From the sales staff in the strore right through to the delivery staff - great. Pleasant, polite and all seemed genuinely happy to help.
Would recommend
7 août 2026
Réponse de Sterling Home - South Street
Hi Kathleen
Thank you for your lovely feedback!
We're delighted to hear that both our sales and delivery teams provided such a positive experience. It's great to know that their friendliness, professionalism, and willingness to help made a difference.
We truly appreciate your support and recommendation and we look forward to serving you again in the future.
Kind Regards
The Sterling Home Team
Excellent service both in store and…
Excellent service both in store and with delivery
12 juillet 2026
Réponse de Sterling Home - South Street
Hi Jacqueline,
Thank you for your wonderful feedback!
We're delighted to hear that you received excellent service both in store and during delivery.
Providing a great experience from purchase through to delivery is very important to us, so it's fantastic to know our team met your expectations.
We truly appreciate your support and hope you enjoy your purchase.
If we can help with anything in the future, please don't hesitate to get in touch.
Kind regards,
The Sterling Home Team
All staff so friendly and helpful.
30 juillet 2026
Réponse de Sterling Home - South Street
Hi Sheena,
Thank you for your lovely feedback.
We're delighted to hear that you found all of our staff friendly and helpful. Providing excellent customer service is our priority, and it's wonderful to know our team made such a positive impression. We really appreciate your comments and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
We have used this company when it was Forrest Furnishings
We have used this company when it was Forrest Furnishings for many years and recently used them as Sterling Home and found the service provided is still excellent.
We found the sales and customer service very helpful and we will still be our place to go.
11 août 2026
Avis spontané
Réponse de Sterling Home - South Street
Hi David
Thank you for your continued loyalty and support over the years, from the Forrest Furnishings days through to Sterling Home.
We're delighted to hear that you found the service to be just as excellent and that our sales and customer service teams were able to help.
It's wonderful to know that we remain your go-to destination, and we truly appreciate your recommendation.
We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Réponse de Sterling Home - South Street
Hi Irene,
Thank you for your feedback.
We're delighted to hear that you found our team friendly and welcoming. We appreciate your comments regarding furniture lead times and understand that waiting for your new furniture can be frustrating.
Thank you for your patience, and we hope to welcome you back to Sterling soon.
Kind Regards
The Sterling Home Team
Réponse de Sterling Home - South Street
HI Christine,
Thank you for taking the time to share your feedback.
We're delighted to hear that David provided such knowledgeable and helpful service during your visit. We pride ourselves on delivering excellent customer service, and it's wonderful to know David made a positive impression. We'll be sure to pass your kind comments on to him.
We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Sales staff well informed and helpful
Sales staff well informed and helpful. Delivery on time, furniture assembled efficiently with helpful advice. Well done all round.
21 mai 2026
Réponse de Sterling Home - South Street
Dear Mr Campbell
Thank you for your kind feedback.
We're delighted to hear that our sales team was knowledgeable and helpful, and that your delivery and furniture assembly went smoothly. It's especially pleasing to know that our team was able to provide useful advice throughout the process.
We truly appreciate you taking the time to share your experience and will be sure to pass your kind comments on to everyone involved.
Thank you for choosing us, and we hope you enjoy your new furniture for many years to come.
Kind Regards
The Sterling Home Team
From my first visit to your store in…
From my first visit to your store in South Street Glasgow until my new furniture arrived, my experience throughout was first class.
1. Instore help to make my choice
2. I was kept informed regarding my order.
3. Delivery team excellent.
20 avril 2026
Réponse de Sterling Home - South Street
Hi Gordon,
Thank you for your wonderful feedback.
We’re thrilled to hear your experience at our South Street Glasgow store was first class from start to finish. It’s great to know our team provided helpful guidance in store, kept you well informed throughout your order, and that our delivery team impressed you on the day.
We really appreciate you taking the time to share your experience, and we hope you enjoy your new furniture!
Kind Regards
The Sterling Home Team
Extremely poor faulty product twice
Purchased a corner sofa last September 2025 , it arrived with pieces missing and lots of damage . Sterling agreed to replace we have waited 6 months and the one that arrived today was even worse . A gap big enough to put an arm down, faulty stitching in three places . We asked them to take it away and have gone elsewhere . Customer services staff ok and delivery staff good but product which they said was from China extremely poor even their own technician agreed .
25 mai 2026
Avis spontané
Réponse de Sterling Home - South Street
Hello,
Thank you for your feedback, and we are very sorry to hear about your experience.
It’s extremely disappointing that your replacement sofa did not meet expectations, especially after such a long wait.
While we pleased to hear our customer service and delivery teams looked after you, this clearly does not make up for the issues you’ve faced with the product itself. This is not the standard we aim to provide, and we understand your decision to go elsewhere.
Please be assured your comments will be taken seriously and shared with our quality and buying teams to investigate further with the supplier.
Thank you for highlighting this to us.
Kind Regards
The Sterling Home Team
I was in with my mum today and have to…
I was in with my mum today and have to mention the great service we got. We were looked after well by Fiona Runciman who was particularly, helpful, friendly and professional. My mum was delighted to get her sofa ordered without having to visit multiple stores. Thank you Fiona!
5 avril 2026
Avis spontané
Réponse de Sterling Home - South Street
Hello Mrs Scott,
Thank you so much for taking the time to share this lovely feedback.
We’re delighted to hear that you and your mum had such a positive experience in store. Fiona will be absolutely thrilled to know that her helpful, friendly and professional approach made the visit easier for you both.
Thank you again for your kind words. We really appreciate it, and we hope your mum loves her new sofa!
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
Friendly service and not pushy at all
Friendly service and not pushy at all, gave good advice.
2 janvier 2026
Réponse de Sterling Home - South Street
Hello Donna,
Thank you for your feedback— that’s great to hear.
We are pleased to hear your enjoyed your visit to Sterling Home Glasgow South Street and found our staff helpful and not pushy, it does make a difference when you have time to browse.
Thank you for choosing Sterling Home and we hope to see you again!
Kind regards,
The Sterling Home Team
Staff very helpful
Staff very helpful, and attentive when necessary. Very knowledgeable on the items of furniture we were looking at and hoping to purchase
22 janvier 2026
Réponse de Sterling Home - South Street
Hi Brian
Thank you so much for your kind feedback.
We're delighted to hear that our team were helpful, attentive, and able to offer the product knowledge you needed. We hope you enjoy your new furniture, and we’re always here if you need anything else!
Kind Regards
The Sterling Home Team
So far it’s been very good
So far it’s been very good - David in Sterling Glasgow provided exceptional assistance. Haven’t got the beds yet but fingers crossed for smooth delivery and assembly process.
20 janvier 2026
Réponse de Sterling Home - South Street
Thank you so much for your feedback!
We're delighted to hear that you’ve had a great experience so far, and it’s wonderful to know that David in Sterling Glasgow provided exceptional assistance. We appreciate your kind words and will be sure to pass them on to him.
We are confident that you will have a smooth delivery and assembly and if you need anything at all in the meantime, we’re here to help!
Kind Regards
The Sterling Home Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.