Our experience with Sterling was very informative, especially from David on our purchase of a leather suite, and then he passed us onto Sharon whom he informed us was great at her job. After choosin... Voir plus
L'entreprise a répondu
Rannoch Road, Birkenshaw Trading Estate, G71 5PR Uddingston, Scotland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Our experience with Sterling was very informative, especially from David on our purchase of a leather suite, and then he passed us onto Sharon whom he informed us was great at her job. After choosin... Voir plus
L'entreprise a répondu
Special thanks to the flooring manager Lauren, in London road, Glasgow and Uddingston branches. I have never met a manager so helpful and invested in the customer experience. Her advice and knowledge... Voir plus
L'entreprise a répondu
The care and attention we received from the salesperson,Sean, was wonderful. He explained the structure of the suite and chair we were buying, listened when we told him our best time for delivery as... Voir plus
L'entreprise a répondu
For the first time in a long while I was buying a new carpet. I wasn’t too sure what I wanted however I had been at another carpet retailer who had been quite disinterested & not particularly helpful... Voir plus
L'entreprise a répondu
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Rannoch Road, Birkenshaw Trading Estate, G71 5PR, Uddingston, Scotland, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always were very respectful and listened to what we had to say all very very positive

Réponse de Sterling Home - Uddingston
Quick and east to order at store. Delivery made on 29/6/26 as arranged without any problems

Réponse de Sterling Home - Uddingston
Pleased with my carpet and the ftting. Staff were very helpful when ordering. My only complaint was that I had to ring, more than once, to get a copy of the sales form which I had not received. Also, conformation of my payments made.

Réponse de Sterling Home - Uddingston

Réponse de Sterling Home - Uddingston
Our experience with Sterling was very informative, especially from David on our purchase of a leather suite, and then he passed us onto Sharon whom he informed us was great at her job. After choosing the carpet she sat us down and quoted us a price on both. Went away to think about it and few days later came back down to seal the deal, unfortunately David was off so Deane stepped in. Sharon once again followed the whole sale thru, what a great team of salespeople you have in your Birkenshaw branch, it was a pleasure dealing with them. Looking forward to receiving them late August .

Réponse de Sterling Home - Uddingston

Réponse de Sterling Home - Uddingston
Terrible service from day 1 over 3 years ago with sterling.first sofa we received was faulty & had to be replaced within 1 year after much complaining to company.
2cd suite when it finally arrived had leather peeling from chair within 3 months of receipt.
Again after much complaining and company passing the buck to supplier they deemed to not replace the chair as you would expect but only the leather on arm of chair.
This leather took approximately 16 weeks to arrive.
The technician arrived to fit the leather but again the company had forgot to send it to my home address.
Yet another date & time had to be arranged.
New leather now on chair & we ll see how long it lasts though not hopefully.
I would not advise anyone to purchase anything from Sterling's unless they are willing to put up with possibly the worst service I have ever received in my life.

Réponse de Sterling Home - Uddingston
Special thanks to the flooring manager Lauren, in London road, Glasgow and Uddingston branches. I have never met a manager so helpful and invested in the customer experience. Her advice and knowledge was so appreciated, and she really went the extra mile. Also thanks to Peter who came out to measure up, a real asset to the team. Thank you so much guys!

Réponse de Sterling Home - Uddingston
We were welcomed and looked after by Shaun.
So glad he came over to assist us - he was extremely well informed on all the suites on show and helped us select 4 suites. Had it not been for Shaun we may have missed some unique selling points on a couple of suites.
Thanks again Shaun.

Réponse de Sterling Home - Uddingston

Réponse de Sterling Home - Uddingston
The care and attention we received from the salesperson,Sean, was wonderful. He explained the structure of the suite and chair we were buying, listened when we told him our best time for delivery as we were going on holiday and acted accordingly ensuring it could be after our return. He informed us when the discount being offered was coming to an end and was really easy to engage with. The shop was warm and welcoming and the choice of suites was great and good value. Overall it was a pleasure to shop there.

Réponse de Sterling Home - Uddingston
We found the in store experience a pleasant experience. We are pleased with our new chairs.
As we are both retired we accepted and paid extra for assembly and removal of packing. It was expensive adding to the overall spend.
The delivery was later than expected, and the chairs were brought in ready assembled and apart from some polythene wrapping, no extra work seemed to justify the cost .
We questioned the deliver driver about the chairs not requiring assembly, and he said they are built at the warehouse. There was no way we could have confirmed that.

Réponse de Sterling Home - Uddingston
Went to purchase sofa today. Price that was previously given was no longer available. However, despite this Ritchie went above and beyond to accommodate us providing us with a super sofa at a great price.
Thank you ☺️

Réponse de Sterling Home - Uddingston
The members of staff was very attentive sold me exactly the thing I needed

Réponse de Sterling Home - Uddingston
Good service, great job, installers
Very expert.
Well done..jason, the salesman, great. Many thanks.

Réponse de Sterling Home - Uddingston
Michael was very helpfull, knowledgable and professionsl.
I couldnt make up my mind and he helped me without being pushy

Réponse de Sterling Home - Uddingston
Order placed with no issues. Staff and manager very helpful and knowledgeable... obviously a good working environment.. ordered chair which has since been successfully delivered, assembled, rubbish removed. Delivery men could not have been more helpful or kind if they tried. Excellent service start to finish...

Réponse de Sterling Home - Uddingston
Bought a carpet from them. Quality product. Friendly, helpful staff throughout from buying to getting fitted. Nice easy process.

Réponse de Sterling Home - Uddingston
made to feel so welcome,salesman very polite and helpful

Réponse de Sterling Home - Uddingston
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.