Stocks Sewing Machines Ltd Avis 

Very helpful ,friendly staff and patient !

Dropped machine off before lunch and said we could call back if done in time. Asked engineer if he could ring us when it was done. He asked for our number and said he was starting it straight away. We didn't get a call but got an email with the invoice late that afternoon. Didn't have time to call until the week after even though it was done mid afternoon. Apart from that it was fine

Excellent service . Great communication when speaking to over the phone ! Delivery options great , and delivered in 24hrs !!

Stocks have been supplying and supporting us as we have grown for a number of years now. So when it was time to move to our new larger premises we needed Paul to safely transport our machines. As always, the efficiency and precision with which Paul works is simply the best. We look forward to ordering more machines soon!

The order that I asked for was received within the time period alocated, the package was in good order when it was picked up. On making the order the instructions were clear and easy to follow.
Thank you. I will be ordering other items from Stocks in the future.

Amazing service, speedy delivery

Helpful advice on phone and very speedy delivery.

Very helpful and friendly service.
explained everything clearly 👍🏻👍🏻

I found your website by googling magnetic frames and I had been contemplating buying a mighty hoop. On your website you were selling the sash hoops, after looking at the differences I realised that the sash hoop was what I needed to be able to do quilting on my Pr670e. I would like to add that if you had stocked the wide table for my machine I would have purchased that off you too. The delivery was extremely efficient. The price was on par with other stockists and I received the package 2 days after ordering. I would definitely recommend Stocks Sewing Machines and will start looking at supplies that they stock.

Ordered a selection of hoopmaster products.
After 10 days no firm delivery date, no contact from Stocks to advise delivery would be delayed.
Asked to cancel the order, instead of offering to send the 5 out of 6 products they had in stock they just cancelled the entire order. I have yet to receive a refund but im sure it will be processed.
Reading other negative reviews it seems that my experience is similar to other customers.
I would not recommend or look to buy from again.

Problem was with the carrier. Constantly alerting me to delivery time. Five times message appeared later telling me driver could not find Hagley Sports. We have deliveries every day.
Your order took a week to arrive
Peter

Very good shop and team,I ordered a product, it was not in the store, but I received it very quickly,thank you

Great service as usual. Dispatched same day and fast delivery.

Thank you Dan for all your help when I took my PR1050X Embroidery machine to your Office in Wales. We dropped it off on a Monday morning. I said that we were staying close by for a couple of nights as we had travelled 200 miles from Kent. I had a text the very next morning to say it was repaired. I am very grateful as I was expecting to have a return journey back to Wales. Dan was very helpful.
Thank you
Sarah