Stocks Sewing Machines Ltd Avis 

606
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an issue on the Friday which couldn't be resolved over the phone so a Monday morning visit was booked to fix the issue. Dan, the engineer, sorted the issue and ensured the machine was working as... Voir plus

Noté 5 sur 5 étoiles

Great customer service. Can't fault Stocks Sewing Machines, ordered the Brother PR1060W - got a great deal with money off but also offered 0% finance which is always a win. The communication befor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The purchasing of the machine was straight forward and each step from ordering to delivery was easy to arrange. Even when I made an error in the delivery instructions to the company, they were ve... Voir plus

Noté 5 sur 5 étoiles

Every single person that is dealt with at Stocks made my purchase super simple. From Annette who I made the initial purchase through to Dan & Darren who delivered and trained me. All of my questions... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant
  2. Fournisseur d'équipement électrique
  3. Service de broderie
  4. Magasin de broderie
  5. Magasin de machines à coudre
  6. Fournisseur de fils

À propos de Stocks Sewing Machines Ltd

Écrit par l'entreprise

About Stocks

Stocks is a trusted UK supplier of embroidery and sewing machinery, supporting businesses across garment decoration, textile production and manufacturing. Based in Leeds, West Yorkshire, we provide high-quality equipment backed by expert guidance, professional installation and responsive after-sales care.

Industrial Embroidery

As the sole UK distributor for ZSK industrial embroidery machines, we supply single and multi-head systems known for their precision, longevity and engineering excellence. ZSK is a global leader in industrial embroidery technology, and our team ensures customers receive tailored advice, full installation and comprehensive training to maximise production efficiency.

Commercial Embroidery

Stocks is the UK’s leading distributor of the Brother PR Series commercial embroidery machines, including the PR680W and PR1060W. These versatile models are ideal for start-ups, growing businesses and established decorators seeking dependable performance and professional stitch quality. We offer demonstrations, practical guidance and ongoing technical support to help customers achieve reliable results from day one.

Industrial Sewing

We are the leading UK distributor for Dürkopp Adler and the sole UK distributor for Strobel industrial sewing machinery. Our range supports manufacturers in apparel, upholstery, automotive and technical textile sectors, providing robust, high-precision machines designed for demanding production environments.

Our Values

At Stocks, we pride ourselves on excellent customer service, honest advice and long-term support. Our skilled engineers deliver thorough installation, servicing and training, ensuring every customer has the knowledge and confidence to get the best from their machinery. Our commitment is simple: quality products, expert support and a dependable partner you can trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

606 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(606)

35 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service could not fault this…

Excellent service could not fault this company in anyway, from ordering my machine right through to when it was delivered. Jenny kept us informed of every update on delivery and sent two engineers to install. They was very efficient and knowledgeable the training is first class nothing to much trouble for these lads would definitely recommend

24 novembre 2022
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Réponse de Stocks Sewing Machines Ltd

Thank you for your review!

Noté 5 sur 5 étoiles

Called about my order after i had…

Called about my order after i had collected. Spoke to a lady who was able to tell me assist me on returning items that were no longer required.

28 novembre 2022
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Réponse de Stocks Sewing Machines Ltd

Thank you for your review!

Noté 5 sur 5 étoiles

Professional Knowledgeable

We have had a working relationship with Stocks for this last 8 years, so when we required another machine it was an easy choice to go back to them. They have been Professional and Knowledgeable in everything they have done for us.
Many Thanks

15 novembre 2022
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Réponse de Stocks Sewing Machines Ltd

Thank you for your review!

Noté 5 sur 5 étoiles

Great service

Great service from Jenny, very helpful and knowledgeable. Installation was very helpful and quick. Highly recommend

11 novembre 2022
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Réponse de Stocks Sewing Machines Ltd

Thank you for your review!

Noté 5 sur 5 étoiles

L size bobbins

Great item. Arrived promptly. Good all round company.

12 novembre 2022
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Réponse de Stocks Sewing Machines Ltd

Thank you for your review!

Noté 5 sur 5 étoiles

Easy to use

Easy to use, great customer service. Very helpful and received good training on delivery of our machine.

30 août 2022
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Réponse de Stocks Sewing Machines Ltd

Thank you for your kind review!

We're so happy to hear you're happy with your machine!

Stocks Sewing Machines LTD

Noté 1 sur 5 étoiles

Delivery? a bit of a disaster

Purchased item available on the website with an additional one-day delivery(£11). Was shocked when I received a phone call the same day from their staff saying the product was not in stock and had to be shipped from Germany and it would have taken two weeks for them to receive it. they would have had then delivered the item to me and it would have taken another week.

So in total I would have waited 3 weeks to receive the product I purchased online - I even paid for a speedy delivery !!!

Imo, If you don’t have the products in stock, you should take them down.

I was supposed to receive the item within two days instead I would have waited three weeks - not a great experience really.

8 septembre 2022
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Réponse de Stocks Sewing Machines Ltd

Good morning,

We are very sorry to hear that you were not entirely satisfied with your experience from us.

Unfortunately, we are experiencing delays with getting parts, accessories and other items that we usually keep in stock, due to the continuous supply issues across the globe. Many industries are in the same position, especially manufacturing. We do our best to keep all items on our website in stock, however due to supply and demand this is not always possible.
Our team contacted you as soon as possible to advise of the delay with delivery. Unfortunately due to importing, customs and Royal Mail strikes, delivery times are also not what we hope for at the minute.
As you did pay for a guaranteed next day delivery, which we cannot fulfil, you would have been refunded for the delivery costs.
I can see on my system that you requested to cancel your order and a full refund has been issued.

Once again we apologise that we could not offer the expected service on this occasion, but hope to work with you again in the near future.

Kind regards
Stocks Sewing Machines Ltd

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