My Family Lost PKR 3.57 Million – Serious Concerns About Fund Handling and Withdrawal Process
My father invested a total of PKR 3,574,000 after being approached by individuals claiming to represent Stonewall Capital.
The opportunity was initially presented through an online investment advertisement. After registering interest, all communication took place through WhatsApp messages, telephone calls and online meetings using UK telephone numbers. One representative introduced himself as a "Senior Financial Advisor" and actively discussed investments, account performance, margin requirements, share purchases and additional funding requirements.
We were instructed to deposit funds into third-party Pakistani bank accounts rather than an account in the name of Stonewall Capital. Immediately after each cash deposit, we received invoices and acknowledgements from a company called Novatra Solutions and were asked to provide scanned copies of CNIC documents for AML compliance purposes. At the time, we understood these requirements to be part of the investment onboarding process.
We were given access to the Stonewall Account Monitoring application, where deposits, account balances and profits were displayed. Based on what was shown in the application and the representations made by the company's representatives, additional funds were deposited over time.
When withdrawal requests were later made, significant difficulties arose. The account balance subsequently turned negative and the invested funds could not be recovered.
During the complaint process, a number of concerns remained unresolved, including:
• the use of third-party entities to receive funds;
• payments involving multiple unrelated entities;
• the role of Novatra Solutions;
• the authority of the individuals who represented themselves as financial advisors; and
• the operation of the Stonewall Account Monitoring platform.
The matter has since been reported to regulatory and law-enforcement authorities, including the National Cyber Crime Investigation Agency (Pakistan), the FAIS Ombud, the Financial Services Tribunal and the Financial Sector Conduct Authority (South Africa).
This review reflects my family's personal experience. I strongly encourage prospective investors to conduct thorough due diligence, independently verify all representatives, carefully review where funds are being deposited, and obtain all contractual documentation before transferring any money.








