Superb from start to finish. The product, Raj green sandstone was the best price available, even with a split crate. I was a little worried by some of the low reviews that seemed to relate to damage d... Voir plus
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Great choice of porcelain tiles and also better value than lot of their competitors. I had shopped around online looking for the right tiles at the right price and decided on Stonewise. No complain... Voir plus
Absolute cowboys. They couldn’t fulfil a basic, straightforward order correctly, and even the delivery arrived two hours after the four-hour delivery window. What followed was endless chasing... Voir plus
L'entreprise a répondu
From start to finish, it was superb customer service by the Stonewise team. Purchased 3 pallets of porcelain tiles/slabs 900x600. Delivery arrived on-time as expected. Driver was very considerate, he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'articles pour l'aménagement paysager
- Fournisseur de matériaux de pavage
- Magasin de pierres naturelles
À propos de Stonewise (Formerly The Stonemart)
Écrit par l'entreprise
About Stonewise
Stonewise (formerly The Stonemart) is a UK-based natural stone and porcelain paving supplier, helping homeowners and trade professionals source premium materials for driveways, patios, pathways, steps, and garden spaces. Stonewise supplies a comprehensive range including Indian Sandstone, Limestone, Granite, Slate, and Porcelain Paving - all rigorously tested and carefully curated for lasting quality and design excellence.
What Stonewise Offers
The Stonewise range covers everything needed to complete an outdoor space with confidence. Products include natural stone paving slabs, porcelain paving, driveway paving, sandstone paving, limestone paving, granite paving, slate paving, steps and coping, walling and cladding, and a full range of installation and aftercare accessories.
Why Choose Stonewise
Stonewise has been built around one core belief that sourcing stone should be simple, transparent, and completely trustworthy. Every product is tried, tested, and paired with the right accessories so nothing is left to chance. Customers benefit from transparent pricing, detailed product information, a sample service to see and feel materials before ordering, and a curated range where quality is never compromised. There is no second-guessing, no overwhelm - just clarity and confidence at every step.Build beautifully. Build wisely.
📞 0330 175 5295
📧support@stonewise.uk
🌐 www.stonewise.uk VISIT WEBSITE CONTACT USCoordonnées de contact
DNS House, 382 Kenton Road, HA3 8DP, Harrow, Middlesex, Royaume-Uni
- 03301755295
- support@stonewise.uk
- stonewise.uk
Clearance! Save NOW on stunning stone!
4,1
Bien
258 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service from this company
Great service from this company. The flags are lovely
10 août 2026
Avis spontané
Réponse de Stonewise (Formerly The Stonemart)
Hello Janet,
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you experienced great service and that you love your new flags.
We hope you enjoy the finished look of your project!
Sincerely,
Stonewise Team
Quick delivery and great after care
Delivery was quick and well communicated but a lot of the slabs arrived chipped or broken. Stonewise customer service is second to none. Called to discuss the slabs and the query was dealt with efficiently. Highly recommend ordering from stonewise as there follow up care is excellent. Thank you
29 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hello Louise,
Thank you so much for taking the time to leave such a fantastic 5-star review!
While we are always sorry to hear when transit damage occurs, we are thrilled that our team could resolve everything quickly and smoothly for you. Providing top-tier support from start to finish is our priority, and hearing that our customer service is "second to none" truly makes our day.
Thank you for recommending Stonewise, and we hope you enjoy your completed project!
Sincerely,
Stonewise Team
Fantastic company
Excellent company found what I was looking for at a great price. They kept in touch through all the delivery process, by phone, email & sent links to track the progress. Have recomended them to family & friends & the company who are going to lay the slabs i ordered.
30 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hi Marty,
Thank you so much for taking the time to share such a glowing 5-star review!
We are delighted to hear that you had such a positive experience with us from start to finish. Recommending us to your friends, family, and contractors is the highest compliment we could receive!
Thank you for choosing Stonewise, and we hope you love the finished look once your slabs are laid!
Sincerely,
Stonewise Team
Great customer service from beginning…
Great customer service from beginning to end and very pleased with the cobbled stone, would definitely recommend.
30 juillet 2026
Avis spontané
Réponse de Stonewise (Formerly The Stonemart)
Hi Darren,
Thank you so much for taking the time to share your review!
We are thrilled to hear that you had a great experience with us from start to finish and that you're so pleased with the product. Your recommendation means the world to our team. Enjoy your new patio, and we look forward to serving you again in the future!
Sincerely,
Stonewise Team
Excellent service
Items arrived when expected and there good communication before hand, would definitely use again
24 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hi Gareth,
Thank you for the fantastic 5-star review!
We are thrilled that your items arrived on schedule and that our team kept you well-informed throughout the process. Thanks for choosing Stonewise - we look forward to working with you again in the future!
Sincerely,
Stonewise Team
How it should be...
How it should be...
* you find the stone you want and at the right price
* you order and get Immediate confirmation
* you get updates on delivery date
* they stick to that date
* the driver updates you as to the time of delivery
* the driver is helpful and practical as to how far he would take the delivery considering the limitations of a pallet truck
* time given to check over the goods
All in all, a pleasant experience buying from Stonewise.
M&M
21 juillet 2026
Avis spontané
Réponse de Stonewise (Formerly The Stonemart)
Hi Matthew,
Wow, thank you for this fantastic 5-star review!
You have beautifully summarised everything we strive for on every order - clear updates, competitive pricing, and helpful, practical delivery service. It’s great to hear we delivered a seamless experience from start to finish.
Thank you for choosing Stonewise and enjoy your new stone!
Sincerely,
Stonewise Team
Excellent customer service and would…
Excellent customer service and would highly recommend. Excellent communication, prompt and polite.
27 juillet 2026
Avis spontané
Réponse de Stonewise (Formerly The Stonemart)
Hi Carylann,
Thank you for the wonderful feedback!
We are delighted to know our team was prompt, polite, and helpful throughout your order. Thank you for choosing Stonewise and for recommending us to others!
Sincerely,
Stonewise Team
Kept us updated on every step from…
Kept us updated on every step from despatch to delivery which was on time. I was unsure if to use this company but glad i did
20 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hi Jason,
Thank you for sharing your experience! Keeping our customers informed every step of the way is super important to us, and we are so glad we could earn your trust. Enjoy your project, and thanks again for choosing Stonewise!
Sincerely,
Stonewise Team
Great service from order to delivery
Great service from order to delivery. All round reliable
14 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hello Julian,
Thank you for the 5-star review! We are delighted to hear that you experienced reliable, seamless service from the moment you placed your order through to delivery. We truly appreciate your business and hope you enjoy your new paving!
Sincerely,
Stonewise Team
Réponse de Stonewise (Formerly The Stonemart)
Hello Jeff,
Thank you for the 5-star review! We are delighted to hear that you were happy with our prices, communication, and delivery service. We appreciate your support and look forward to helping you again on your next project!
Sincerely,
Stonewise Team
Great customer service.
Unfortunately the delivery company damaged my order, so was no fault of stonewise, however the customer service at stonewise was excellent in resolving the matter. They had the replacement slabs replaced the next day.
21 juillet 2026
Avis spontané
Réponse de Stonewise (Formerly The Stonemart)
Hello Spence,
Thank you so much for taking the time to leave us a 5-star review! While transit damage is always frustrating, we’re glad our team could act quickly and get your replacement slabs delivered the very next day. Our customers are always our top priority, and we pride ourselves on delivering reliable support every step of the way.
We really appreciate your feedback and your understanding!
Sincerely,
Stonewise Team
Granite Tiles - Silver Grey
The tiles I ordered are great and minimal damage, I was able to use all of them.
16 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hello Miss Pindoria,
Thank you so much for the 5-star review! We are thrilled to hear that you love your Silver Grey Granite tiles and had a great experience with your order. We really appreciate your feedback and hope you enjoy your finished project!
Sincerely,
Stonewise Team
Very pleased with the black limestone…
Very pleased with the black limestone we ordered. Good communications with the company throughout.
Great product at a reasonable price.
28 juillet 2026
Avis spontané
Réponse de Stonewise (Formerly The Stonemart)
Hi Lynnette,
Thanks for taking the time to leave us a fantastic review! Great quality at a fair price with clear and transparent communication is always our goal, so we are glad to hear we hit the mark. Thanks for choosing us!
Sincerely,
Stonewise Team
Great company
Great company.
I needed replacement tiles as my builder had broken a few. They organised a new lot to be picked up from their warehouse. Very kind and very professional.
10 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hi Dr. Ankur,
Thank you so much for the 5-star review! We're so glad we could help you out with the replacement tiles and get everything sorted quickly for your project. We really appreciate your kind words and look forward to working with you again!
Sincerely,
Stonewise Team
Polite and courteous, but late!
Although I received my delivery of Kandla Grey Indian Sandstone one week late, the stone was in brilliant condition with no breakages. Also, customer service was polite, helpful, and courteous, and it was delivered within 2 weeks of placing the order.
However, I do feel that if a delivery date is given, it should be honored and not changed repeatedly. I was given a delivery date of Friday, July 17th, then it got delayed and I was given a new delivery date of Monday, July 20th. Then it got delayed again to Friday afternoon, July 24th. On that day in the afternoon, I was told it had been delayed again, but the delivery company did phone and arrange a special delivery to deliver it the following day, Saturday, July 25th, early morning. I know that the delivery date isn't guaranteed, but it has cost me time and money taking time off work to be there for the previous delivery dates...
16 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hi Jason,
Thank you for your detailed feedback and review. We completely agree with you - missing delivery dates is frustrating, and we sincerely apologise for the inconvenience and lost time this caused.
To be transparent, the team flagged during loading that the crate - which was the last one in stock at that warehouse - wasn't safe for transit. Rather than risk delivering damaged stone, we waited for fresh stock to arrive so we could ensure your order reached you in perfect condition. That said, we know the delays fell short of the service we aim to provide.
We really appreciate your kind words about our customer service team and are glad the stone arrived intact and without any breakages. Thank you again for your understanding and honest feedback!
Sincerely,
Stonewise Team
Great stone different widths and shapes…
Great stone different widths and shapes just slightly away from rectangle brick moulds. But yea mine are up as edging concreted in.place, delivery was prompt and easy as long as you got a flat surface to get them over with a pallet truck and very helpful delivery driver.
21 juillet 2026
Avis spontané
Réponse de Stonewise (Formerly The Stonemart)
Hello Alan,
Thank you for your feedback and 4-star review! We're delighted that the delivery went smoothly and that the driver was helpful. Natural stone can have some variations in size and shape, so we're happy to hear it looks great set as your garden edging. Thanks again for choosing us!
Sincerely,
Stonewise Team
Extremely helpful when placing my order…
Extremely helpful when placing my order as the website was playing up. Also an extremely helpful and cheerful delivery man. Will definitely use this company again!!
Heather
Order 0316168
17 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hi Heather,
Thanks a million for taking the time to share your experience! We apologize for the website hiccup, but we're so pleased our team and delivery driver made everything smooth and pleasant for you. Thanks for recommending us!
Sincerely,
Stonewise Team
Spot on good price good product…
Spot on good price good product delivered on the day requested
15 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hello Kevin,
Thank you so much for the 5-star review! We're delighted to hear that you were happy with the price, product quality, and on-time delivery. We really appreciate your support and hope to serve you again soon!
Sincerely,
Stonewise Team
Réponse de Stonewise (Formerly The Stonemart)
Hello Andrei,
Thank you for the 5-star review! We're thrilled to hear that you had an amazing experience and are happy with the quality of your products. We really appreciate your support!
Sincerely,
Stonewise Team
Great quality service 👏 great quality…
Great quality service 👏 great quality products .delivered quickly and smoothly.
9 juillet 2026
Réponse de Stonewise (Formerly The Stonemart)
Hello Zowie,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you're happy with both our service and the quality of your products, as well as the quick delivery. We truly appreciate your support and look forward to serving you again!
Sincerely,
Stonewise Team
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