Storage4Crafts Avis 

1 362
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The product is good and well made. Unfortunately there were no construction instructions included in the packaging despite the outside of the box showing them as being included and the T.V presenta... Voir plus

Noté 5 sur 5 étoiles

The whole service was excellent and building of the unit was 10 out of 10, very Efficient. After sales was helpful and the cupboard itself is exactly what I hoped for , and is robust with quality bo... Voir plus

Noté 5 sur 5 étoiles

The Exford 160 is a fabulous storage unit for craft supplies. The unit is very well made, we used the companies White Glove delivery service and Tony skilfully and quickly put it together. Couldn’t be... Voir plus

Noté 5 sur 5 étoiles

I was kept in touch by email about the order and delivery details. I was given the opportunity to have the delivery delayed by a few hours in order to have it met after visitors had departed.

À propos de l'entreprise

  1. Boutique de loisirs créatifs
  2. aussi dans
  3. Cuisiniste

Écrit par l'entreprise

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

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4,7

Tous les avis

(1 362)

267 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very helpful delivery driver

Very helpful delivery driver. Delivered to room as requested. All parts and fittings supplied.
Good sturdy unit. Instructions were very detailed and informative as to what and where to build pieces.
Just would have liked a better specific individual drawing for the unit supplied.

22 janvier 2026
Noté 3 sur 5 étoiles

Needs to be easier to communicate with company.

Impossible to reach by phone. Messages not replied to. Emails answered sometimes. Need to be more accessible when things are going wrong. Fed Ex took 2 days of us waiting in all day to actually deliver the unit. Then no boxes. When this was queried I did get an email reply with tracking info for them. Half the number ordered arrived. I queried this. No reply, but said missing boxes arrived two days later. Not the experience I had with this company before, but then I paid for assembly.

10 février 2026
Logo de Storage4Crafts

Réponse de Storage4Crafts

I am very sorry your delivery experience was not good on this occasion. You are right we are able to offer a far superior service when we deliver ourselves with the white glove assembly service. I am afraid with the free courier delivery service we are reliant on using couriers where the experience is not quite the same.

With regards to contact are primarily an online business and do strongly encourage contact via the website or email. We will always do our best to assist, but with couriers once the goods are with them we have no more access to information with regards to delivery days/times than you do with the tracking information supplied. If goods are not received in the timescales we advised (usually within 3 working days from despatch) then we will of course investigate this with the courier.

I do understand that when couriers advise you of delivery days and time slots and do not keep to them it can be extremely frustrating and inconvenient. As much as we would like though this is part of the process that we have no control over.

Thank you for your feedback it is valuable to us and always shared with the couriers whenever we have the opportunity,

Noté 2 sur 5 étoiles

I don't like to complain

I don't like to complain. I have had 2 items. And both was damaged.
Yes the damaged parts were replaced. Its the waiting for parts to be replaced.

26 janvier 2026
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Réponse de Storage4Crafts

I am very sorry that you have received damaged items on two occasions. We do make every effort to pack items as securely as possible to withstand the effects of the courier system. Despite our best efforts sometimes items are damaged in transit. We will always replace this items as soon as we possibly can. I do understand however that it can be frustrating when you are waiting to complete assembly of an item to have to wait for replacements.

I do understand that you don't like to complain, I don't either. I also understand it can be uncomfortable to complain especially when the issues you have raised are being resolved. Thank you for raising this and giving us the opportunity to try to improve. Unfortunately we can't change how the couriers handle parcels but we are constantly reviewing our packaging to better protect our products.

Noté 5 sur 5 étoiles

Outstanding company

Outstanding company, great quality, service with a friendly human touch! Rare these days. Im so happy with my Knightshayes cupboard and sewing is so nice with eventhing in one place!
The guy who came and built it was brilliant swift and professional too. 5 stars 🌟 definitely

26 janvier 2026
Noté 5 sur 5 étoiles

I have several units from you and have…

I have several units from you and have recommend them to friends. They are very well made and solid, with sturdy wheels so they can be moved easily.
Easy to assemble with easy to follow instructions. I also like the diversity of the shelving which is so simple to change

13 janvier 2026
Noté 5 sur 5 étoiles

Excellent service

Communication was good, it was delivered on time. I paid extra to have it built, best thing ever. It meant I could start filling the unit straight away 😁

19 janvier 2026
Noté 4 sur 5 étoiles

Very happy crafter 😀

Ordered through storage4crafts. The unit arrived when specified. Unfortunately several plastic boxes were damaged. I emailed them and explained what the problem was, I took photos of the damaged items and emailed them to Storage4crafts. The customer service was brilliant even after hours, the damaged items were replaced immediately and arrived (undamaged this time) within 7 days. I can't fault them and would definitely recommend them. The unit is lovely and very sturdy.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I love these units, well thought out and versitile…

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put together, my husband has dexterity issues but still managed to do it with ease (much easier than other flat packed units). I reckon I probably could have done it myself but I was already reorganising my sewing area, patiently waiting!

13 janvier 2026

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