Lawrence was really helpful and ensured that we understood how everything worked. He also helped to ensure that chair would fit into car and ensured that it would be secure whilst driving. Excellent... Voir plus
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Such a wonderful trusted company. I would highly recommend anyone who is thinking of buying a mobility scooter to use this company . They are so understanding and go above and beyond to help you in an... Voir plus
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I HAVE BOUGHT A MOBILITY SCOOTER FROM EASY LIVING NEWCASTLE, NEWCASTLE WALK THIS FRIDAY. VERY HELPFUL STAFF,NOTHING WAS TO MUCH TROUBLE,EVEN HAD MY MOBITY SCOOTER DELIVERED TO MY BUNGALOW WITH A VER... Voir plus
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John Elston Store Manager at Lichfield store has assisted me numerous times with politeness, professionalism and knowledgeable on what would suit. Always with a smile. Hired electric wheelchai... Voir plus
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À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Magasin de meubles de chambre à coucher
- Fournisseur d'équipement pour personnes handicapées
- Service de maintenance d'ascenseurs
- Soins aux personnes âgées
- Magasin de fauteuils roulants
À propos de Easy Living Mobility
Écrit par l'entreprise
Nationwide Mobility Experts with 15 Stores & Dedicated Telephone Sales Team
At Easy Living Mobility, we are dedicated to helping people maintain their independence, comfort, and quality of life through carefully selected mobility solutions.
With 15 stores across the UK and a dedicated in-house national telephone sales team, we’re here to support you wherever you are. Whether you prefer to visit us in person or speak to a friendly advisor over the phone, we make getting the right support simple and accessible.
We offer a wide range of mobility products, including mobility scooters, electric wheelchairs, riser recliner chairs, adjustable beds, stairlifts and daily living aids, all designed to make everyday life easier, safer, and more enjoyable.
Our team is friendly, knowledgeable, and genuinely helpful. We take the time to understand your needs and guide you towards the right solution, always without pressure.
We are a trusted manufacture so our products meet high standards of quality, reliability, and value. From your first enquiry through to delivery and aftercare, including warranties, repairs and services we aim to provide a smooth and supportive experience.
Customer satisfaction is at the heart of everything we do, and your feedback helps us continue to improve.
If you’ve had an experience with Easy Living Mobility, we’d love to hear from you.
Why Thousands Of Happy Customers Choose Easy Living Mobility
Helping you stay independent with confidence, before, during, and after your purchase
A Trusted UK Business Since 2001
With over two decades of experience, we’ve helped thousands of customers across the UK live more comfortably and independently.
15 Stores Nationwide + Expert Support Team
We’re more than just a website. With 15 stores across the UK and a dedicated in-house telephone team, you can choose how you shop, in person or from home, with real experts always on hand to help.
Advice You Can Rely On, No Pressure
Our knowledgeable team takes the time to understand your needs, offering clear, honest guidance so you can make the right decision with confidence.
Designed Around Real Customer Needs
We don’t just sell products, we design and develop our own ranges, shaped by real customer feedback and everyday use. From mobility scooters and electric wheelchairs to riser recliner chairs and daily living aids, every product is built for comfort, reliability, and ease of use.
Flexible Delivery & Try Before You Buy Options
We offer a range of delivery services to suit you, including next-day delivery and delivery to a room of your choice for added convenience. You can also visit us in store to try products before you buy, or arrange a home demonstration to make sure you’re choosing what’s right for you.
Support That Doesn’t Stop After Purchase
Our trained engineers in our workshops and support team are here long after your purchase, helping keep everything running smoothly.
Flexible, Hassle-Free Peace of Mind
With finance options, straightforward returns, warranties, and insurance support, you can shop with complete confidence.
Trusted by Customers Across the UK
Many of our customers return to us time and time again — because they know they’re in safe, experienced hands.
Coordonnées de contact
Unit 10, Wolseley Court, Stafford Technology Park, st18 0ga, Stafford, Royaume-Uni
- 0333 577 8085
- info@easylivingmobility.co.uk
- store.easylivingmobility.co.uk
4,8
Excellent
1 k avis
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A répondu à 100 % de ses avis négatifs
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Very helpfull nothing aproblem
29 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your feedback Jane!
We’re really pleased to hear you found our team helpful and accommodating
We appreciate your review
Team Easy Living Mobility
Christian supplied an excellent…
Christian supplied an excellent service. Firstly by making sure the scooter I had chosen was suitable for my needs and then explaining to me the warranty and insurance. Would highly recommend him. And appreciate his patience whilst my payments were being made.
28 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your kind review Liz!
We’re delighted to hear Christian provided such excellent and patient service, ensuring the scooter was right for your needs and clearly explaining everything.
We really appreciate your recommendation
Team Easy Living Mobility
Lawrence was very informative and took…
Lawrence was very informative and took time to explain clearly to my father how to operate and use his new scooter. He was very reassuring and made us all feel at ease, so much so that my father seemed instantly confident in his purchase . He was a pleasure to deal with thank you so much .
24 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you so much for your lovely review Val
We’re delighted to hear Lawrence took the time to explain everything clearly and made your father feel confident and at ease.
We’ll be sure to pass on your kind words!
Team Easy Living Mobility
A positive outcome following problems
**Update**
The measure of a company's service is probably at its most honest when there is a problem rather that when things go well!
Below is my original 1* review and I'm happy to say that now, with the matter resolved, I can post a more positive score.
My thanks to Alice for her tenacity in resolving the issues, for the replacement bag and for the promised refund.
...o0o...
I ordered a bag online and when it arrived it was much smaller than the dimensions stated on the website.
I called and spoke to a member of the team who said they'd look into it. When nobody responded, I chased it up and spoke to someone who assured me they'd look into it. When I chased it up a second time, I was assured that they had found a larger bag and that it would be despatched immediately.
It is now two weeks later and still no bag...
I have placed yet another call into the team today and am yet to receive a response.
So, the information on the website was inaccurate, the team (despite their professional and friendly persona) have so far been unable to resolve my issue and I am still without a bag for my wheelchair.
As you might imagine, I am not happy and this has been a poor experience to date.
9 avril 2026
Réponse de Easy Living Mobility
UPDATED
We’re pleased to confirm that this matter has now been fully resolved.
We’re very sorry again for the frustration this experience caused and appreciate your patience and cooperation while we worked to put this right.
Thank you for giving us the opportunity to resolve this.
Alice
Team Easy Living Mobility.
------------
We’re very sorry to read this and recognise how frustrating your experience has been.
This is not the high standard of service we aim to provide, and we’re very sorry for the inconvenience this has caused.
Our Customer Care Manager is currently in direct contact with you and is committed to resolving this matter as quickly and smoothly as possible.
Thank you for your patience while we work to resolve this.
Team Easy Living Mobility.
Had a problem ordering on line but with…
Had a problem ordering on line but with the help of Christian on the phone ordering a new scooter was made easier.
23 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your feedback!
We’re glad Christian could help make the ordering process easier for you.
We really appreciate your kind words
Team Easy Living Mobility.
The company were very quick to organise…
The company were very quick to organise delivery of a replacement wheelchair, and organise the pick up of the old one. Friendly and efficient service.
23 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your kind feedback Amanda!
We’re really pleased we could arrange everything quickly and make the process smooth for you.
We truly appreciate your comments.
Team Easy Living Mobility
Helpful professional and pleasant
7 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your kind review John!
We’re delighted to hear you found our team helpful, professional, and pleasant .
We appreciate your feedback
Team Easy Living Mobility
Wheely good experience.
Visited shop on Monday and purchased a model m after being shown it by a very nice lady who was extremely knowledgeable about the product.
This was delivered 2 days later by an extremely nice chap called Lawrence who took me through how to use the model and who also was excellent with his knowledge about the product.
Will definitely visit the shop again should I require anything further.
22 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your lovely review Geoffrey
We’re so pleased to hear you had a great in-store experience and that Lawrence provided a clear and helpful demonstration on delivery.
It’s great to know you felt well supported throughout — we look forward to welcoming you back in the future!
Team Easy Living Mobility
Great demonstration
We had a great instore experience and the lady in the shop was really helpful in allowing mom to choose her chair and test drive. Lawrence has delivered moms motorised chair today. An excellent demonstration of use. He called before arriving which was really helpful to allow me time to come from work to be there for delivery.
22 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your lovely review!
We’re so pleased you had a great in-store experience and that your mum was able to choose the right chair comfortably. It’s wonderful to hear Lawrence’s call ahead and clear demonstration made delivery smooth and convenient for you.
We really appreciate your feedback!
Team Easy Living Mobility.
Vibrating chair
I bought a pelma foldable electric wheelchair but it seemed to buzz and have like a vibration going through it even when it was switched off. I contacted them to report this problem and they asked me to send it back which I did. No replacement was provided. I received a brand new chair but this one buzzed even more than the first one! I sent that back too. The engineer said there was no buzzing from it. I sent a video of it violently buzzing with no one sitting on it. I am due to go on holiday on Thursday morning and have just been told I won’t receive it back before then. The airline have all the dimensions and weight etc of the pelma and I’m not getting it back on time.
21 avril 2026
Avis spontané
Réponse de Easy Living Mobility
We’re very sorry to read your review and truly understand how upsetting this experience must be, particularly with your upcoming holiday.
We appreciate you taking the time to share your experience and are very sorry to hear about the issues you’ve encountered with your wheelchair. This is certainly not the level of service we aim to provide, and not the standard we hold ourselves to.
Please be assured that our Customer Care Manager will be in touch with you directly to discuss this further and work towards a resolution.
Alice – Customer Care Manager
Easy Living Mobility
Christian was extremely Helpful from…
Christian was extremely Helpful from start to finish, would recommend this company, brilliant service throughout
21 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your kind review Helen!
We’re delighted to hear Christian was so helpful from start to finish and that you received brilliant service throughout.
We really appreciate your recommendation!
Team Easy Living Mobility
Christian was very helpful doing a…
Christian was very helpful doing a comparison to another chair I'd looked at and helped me feel confident that if it's not right I can return with 14 days so I'm very happy
20 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your lovely feedback Robin!
We’re so pleased Christian could help you compare options and feel confident in your choice. It’s great to know the 14-day returns option gave you extra reassurance!
We appreciate your feedback.
Team Easy Living Mobility.
Réponse de Easy Living Mobility
Thank you for your kind feedback Mal!
We’re delighted to hear you found our team cheerful, helpful, and understanding of your needs.
We appreciate your feedback.
Team Easy Living Mobility.
Lawrence delivered my scooter today…
Lawrence delivered my scooter today asked him to show me how to take it apart which he did, I didn’t feel rushed he had patience and time with me, explained everything I needed to know
17 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your kind feedback Jane!
We’re delighted to hear Lawrence provided a great service and product demonstration for you.
We really appreciate you taking the time to share your experience
Team Easy Living Mobility
Best mobility store ever!
I have used Easy Living Mobility in Cannock for about 7years. I have to say,I cannot find one bad thing to say about them. I recently had a new canopy fitted on my Kymco scooter. As always,Martin did his job perfectly. He was polite,professional,yet lovely to chat to. He always tells me to “Take care” at the end of every visit. Fabulous customer service. The staff in the shop are wonderful-Kay hasn’t been there very long but she is doing brilliantly. Would recommend this store a million times over. Thank you!
10 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you so much for your wonderful and loyal support over the years Angie😊
We’re delighted to hear Martin continues to provide such professional and friendly service, and that Kay has made a great impression too. Your kind words and recommendation truly mean a lot to us.
Thank you for choosing Easy Living Mobility!
Lawerence and Macauley - Professional and Efficient
Lawerence and Macauley - Friendly and efficient. Very kindly moved the 2 old chairs outside for us which was a huge help. Highly recommend. Thank you.
9 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your lovely review Toni!
We’re so pleased to hear Lawrence and Macauley were friendly and efficient, and that they could help by moving your old chairs.
Your recommendation means a lot to us.
Team Easy Living Mobility
Great communication and service…
Great communication and service provided by Lawrence and Macauley
9 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you for your kind feedback Barry!
We’re delighted to hear Lawrence and Macauley provided great communication and service.
We really appreciate you taking the time to share your experience
Team Easy Living Mobility
It was a pleasure doing business
I spoke to Alice from the customer care team today. She was excellent and answered all of my questions fully. Even the ones that sounded daft.
This was the first time I have purchased a wheelchair for my wife but Alice guided me through the process and she helped me immensely in finding the right product. Excellent all round.
8 avril 2026
Avis spontané
Réponse de Easy Living Mobility
Thank you so much for your wonderful review!😊
We’re delighted to hear Alice was able to guide you through the process and answer all your questions.
It’s great to know she helped you find the right wheelchair for your wife.
Team Easy Living Mobility
Really fantastic walking cane i…
Really fantastic walking cane i ordered. Magic Cane.Really practical and very easy to use.Lovely colour as welItem arrived quite quickly with great tracking details.
20 mars 2026
Réponse de Easy Living Mobility
Thank you for your lovely review! 😊
We’re delighted to hear you’re happy with your purchase and that it’s practical and easy to use. It’s great to know it arrived quickly and well tracked too.
We really appreciate your feedback!
Team Easy Living Mobility
Battery issue fixed
I bought an IAM4 Electric Wheelchair from Easy Living Mobility. It was delivered and we were shown how it folded. How to turn it on and off and where the charging port was located.
I only used the wheelchair around 8 to 9 times and charged it everyone before using it. I had no trouble at all until i tried to charge it today when it wouldn't charge at all. I got my son to check that i was not doing anything wrong and that there weren't any loose wires and everything was okay.
I got straight onto the aftersales for the shop and was told that because of the type of battery it had to be charged several times a week not just every now and then, and that the battery was now useless, and that it was my fault. We were not told that we had to charge the battery several time a week or it would have got charged several times a week. The afyersales lady said that my only option was to buy another battery which was going to cost over £300. I cannot afford this as i am still paying for the wheelchair, and therefore now can't use it! Aftersales said that we would have been told how to deal with the battery and would have been given a care leaflet, neither of which happened.
AVOID THIS COMPANY - THEY SHOW NO SYMPATHY/ UNDERSTANDING ANDTRY TO GET EVERY LAST PENNY YOU HAVE
UPDATE - The problem has now been fixed. Alice from Easyliviving Mobility has been great. She arranged for the battery to be collected and then tested. The fixed battery was then sent back to us and Alice guided us through fixing it back on the chair. My electric wheelchair works again! THANKYOU ALICE
2 avril 2026
Avis spontané
Réponse de Easy Living Mobility
UPDATED
We’re pleased to confirm that this matter has now been fully resolved. We’re glad we’ve been able to support you and get your chair up and working again, and we hope this brings reassurance moving forward.
Thank you for your understanding while we worked to resolve this, wishing you many happy journeys with your product.
Team Easy Living Mobility
------------------------------
UPDATED
It was a pleasure speaking with you, and I'm glad we were able to get this sorted for you. We really appreciate your cooperation and patience while we worked through this together, and we’re pleased we could reach a positive outcome.
If there’s anything further you need, please don’t hesitate to get back in touch.
Alice – Customer Care Manager
Easy Living Mobility
-----------------
We’re very sorry to read your review Graham and understand how upsetting this situation must be.
We appreciate you taking the time to share your experience and are sorry to hear about the issues you’ve encountered with your wheelchair and battery. We also regret that you feel disappointed with the support received.
We would really like the opportunity to look into this further for you and see how we can help resolve the situation as quickly as possible.
We unfortunately cannot find any order details under your name, can you please provide your contact details to customercare@easylivingmobility.co.uk or alternatively call 0333 577 8085 and ask for Alice.
Alice – Customer Care Manager
Easy Living Mobility
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