Unserious company hired by FIBA - avoid!
I ordered from the official FIBA EuroBasket 2025 store, which is managed by the company "Sport Event Merchandising (France)". After payment, I received no confirmation or delivery updates for more than a month. The contact form on their website didn’t work, and my emails were completely ignored. I had to make phone calls and send multiple SMS messages just to get any response. Only after repeated pressure and mentioning legal action did I finally receive a refund.
It’s surprising and disappointing that FIBA works with such an unprofessional and unreliable company to manage its official store. I will never place another order and strongly advise others to stay away.

