PC Pro Avis 

The customer support from Chris the support director was first rate. I bought a product key from pcpro store tu upgrade windows 11 home to pro. Windows activation wouldn't have it saying it had already been used so I got on to pcpro support and they sent back a replacement key in a matter of minutes! Which worked fine. I did follow the instructions in the email with the first product key which said to make sure and let them know the error code. Often it is how a company responds to a problem which a customer will remember more than the problem!

Beware. If things go wrong they won't refund your money. Most un helpful.

I purchased a 2 year Avast Ultimate Security licence for 10 devices. After 13 days I requested a refund citing the constant harassing upselling and the fact that this software had issues and actually did not work on at least one device. Consumer rights tell me I can request a refund WITHOUT a reason within 14 days. This is being refused. Indeed they came back (interestingly someone called Chris same as only positive review?) and cited untrue information such as you are not entitled if you have opened a package. This is an old chestnut used to cheat consumers of their rights. I have insisted on a refund and will update this as I intend to pursue the issue.
Avoid the PC Pro software store like others have warned in here.

I chose the £24 option, but was charged £42. I only wanted to update the realtec sound driver, but the app downloaded many drivers that it could adjust. I only clicked on realtec, and chaos ensued. There is now an error on my computer that nothing will fix, despite trying every option. I am having to call in an expert at £45 per hour, to try to fix it , and to remove all trace of PCprosoft.
DO NOT USE THIS COMPANY IF YOU VALUE YOUR PC. Thank goodnessI did not allow it to access ALL my drivers, my pc would have been a write off !!!

Purchased W11 Pro upgrade from PC Pro…
Purchased W11 Pro upgrade from PC Pro software store that apparently is run by FastSpring. Software would not activate, MS said licence had been previously used multiple computers and would not activate. I sent several emails showing it MS would not activate as it had be used before.
Dozens of unhelpful evasive emails from FastSpring, first saying you cant simply add a W11 pro update serial to W11 and expect it to work (er yes you can), I would need to do a fresh install (wrong). Then I was told I was probably off line or using a VPN (no I was not), then told to disconnect from internet and do the update, then connect to internet and it would active,, no it would not activate. Asked for a refund they got stroppy and said its my fault and no refund!

Great store I've made repeat purchases from over the last few years!