Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After having problems trying to get an alternator belt from various suppliers with very little help or advice. Found the boatyard the lady on the phone was extremely helpful and within 3 working days... Voir plus

Noté 5 sur 5 étoiles

The Boatyard has everything you need for life afloat/leisure, well stocked with essentials and more and always a good supply of fuel for the winter. Everyone there is friendly and helpful. My husband... Voir plus

Noté 5 sur 5 étoiles

Have just spent many hours repainting the roof of my widebeam and needed a new, stainless steel chimney to finish things off. Found the perfect plain stainless steel chimney plus raincoat on the sit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stanley made our tour of The Boatyard Distillery interesting and fun... great value for money.. delicious Gin... definitely one to add to your list when in the area.

À propos de l'entreprise

  1. Fournisseur d'accessoires de bateau
  2. Service de réparation de bateaux
  3. Fournisseur de charbon
  4. Fournisseur de bouteilles de gaz
  5. Magasin d'équipements et accessoires nautiques
  6. Magasin de voile

Écrit par l'entreprise

The Boatyard and Chandlery at Hilperton Wharf on the Kennet and Avon canal near Trowbridge supplies all the services, parts and spares a boater needs. We stock diesel, calor LPG gas, coal, water, pumpout and much more. We also have a chandlery boat Aquilo which you may see cruising around the canal network, we carry lots of essential spares and everyday chandlery items on board especially the awkward to transport items like boat poles and boat hooks. On our online store you will find service bundles for most popular makes of engines found on the inland waterways, these bundles offer an extra discount when you buy a full service kit for your engine.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

873 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good range of products

Very good range of products and good prices with fast delivery.

21 juillet 2025
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Réponse de The Boatyard

Good afternoon Andrew

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the range of products we stock, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Easy to order

Easy to order, fast delivery.

23 juillet 2025
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Réponse de The Boatyard

Good afternoon John

Thank you for taking the time to leave us a review.
We are really pleased to hear that you found our website easy to use, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Great communication and quick delivery

Great communication and quick delivery, will definitely use again

21 juillet 2025
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Réponse de The Boatyard

Good afternoon Helen

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles
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Réponse de The Boatyard

Good afternoon Ian

Thank you for taking the time to leave us a review.
We are really pleased that you found us good to deal with.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Company new to me....will order again

Company new to me, impressed by speed of delivery and product. Will order again

21 juillet 2025
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Réponse de The Boatyard

Good afternoon Jill

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles
Logo de The Boatyard

Réponse de The Boatyard

Good afternoon Ian

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Excellent Family ran business.

I only made a small purchase from The Boatyard, but they still managed to instil the process with a personal touch and made sure my package arrived safe and on time.

15 juillet 2025
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Réponse de The Boatyard

Good afternoon Guy

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Great customer service

The delivery company lost my item. But an email to the Boatyard resulted in a replacement item being dispatched. This arrived within two days. I cannot fault the service from the Boatyard, and I will use them again.

3 juillet 2025
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Réponse de The Boatyard

Good afternoon Andrew

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received even though your parcel was lost by our courier.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Very efficient

Ordered parts on line. Pulled in on my boat and parts brought straight out. 5mins start to finish. Great service for the travelling boater..

10 juillet 2025
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Réponse de The Boatyard

Good afternoon Peter

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received from our wharfside team.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

A great range of products at sensible…

A great range of products at sensible prices. Well informed and helpful staff.
They have never let me down!
Always my first port of call (pun intended)

1 juillet 2025
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Réponse de The Boatyard

Good afternoon Gary

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you receive when you visit our store.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

exactly what i needed

exactly what i needed, at a reasonableprice, promptly sent, and well packaged. all good 😊

29 juin 2025
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Réponse de The Boatyard

Good afternoon Stephen

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Item ordered and delivered within 24 hours
Delivery service also spot on
Will definitely use again with out hesitation

5 juillet 2025
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Réponse de The Boatyard

Good afternoon

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 3 sur 5 étoiles

Good product, but?

Good product except for fixing chains! They are galvanised links which rust very quickly. Stainless looks better, doesn’t rust and isn’t that much more expensive. I did email you to enquire about this but didn’t even receive an answer. As I said product is good but I’ve had to replace the chains to make it so, hence the score!

5 juillet 2025
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Réponse de The Boatyard

Good afternoon Keith

Thank you for taking the time to leave us a review.

Sorry that we did not respond to your email, we did not actually receive it, we buy the cores in ready to cover, so do not have any choice on whether the chains are zinc plated or stainless steel. We are really surprised that the chains have rusted so quickly as we have not had a problem with any of of other fenders. Please could you send a photo of the fender and rusted chains so that we can sort this out for you.

Thank you

Victoria and The Boatyard Team.

Noté 5 sur 5 étoiles

Good price

Good price, quality and early delivery

1 juillet 2025
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Réponse de The Boatyard

Good afternoon Allan

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the pricing and quality of goods you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Resent an item when the courier had lost it

23 juin 2025
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Réponse de The Boatyard

Good afternoon Dave

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received even though your our couriers lost your parcel.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

very good honest and friendly service.

very good honest and friendly service.

22 juin 2025
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Réponse de The Boatyard

Good afternoon Edwin

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Very fast delivery at a reasonable…

Very fast delivery at a reasonable price got us up and running again very quickly.

20 juin 2025
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Réponse de The Boatyard

Good afternoon Karen

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

Family run business. Lovely couple.

Something of everything at the right price for boaters. Always obliging couple plus their helper, will always give you a hand loading your coal and gas items. And always open when they say they are, come rain or shine.

26 juin 2025
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Réponse de The Boatyard

Good afternoon Andrew

Thank you for taking the time to leave us a review, and for your very kind comments about us and our team , much appreciated.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles

The product was delivered very quickly

The product was delivered very quickly

26 juin 2025
Logo de The Boatyard

Réponse de The Boatyard

Good afternoon Peter

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

Noté 5 sur 5 étoiles
Logo de The Boatyard

Réponse de The Boatyard

Good afternoon Barry

Thank you for taking the time to leave us a review.
We are really pleased to hear that you were happy with the service you received, and that our delivery partners performed well.

We hope you will use us again for future purchases.

Thank you

Victoria and The Boatyard Team

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