Strapology Avis 

530
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Delivery took an age quality of th strap is poor better placed to get an own nice genuine apple strap for less money off, of ebay

Noté 3 sur 5 étoiles

Quality very poor and deflects from the high quality of the Apple Ultra watch. Compared to genuine Apple products Strapology have a big gap to bridge.

Noté 5 sur 5 étoiles

Excellent quality and really comfy to wear. So much so that I have 3 different straps now in total that look both sporty and classy.

Noté 3 sur 5 étoiles

Delivered two weeks later than expected. Quality decent, but other sites offer the exact same (Redefine Chinese made strap) cheaper. Unlikely to use them again. They also pose as a UK based site f... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Bringing you the biggest variety of Apple watch straps, Strapology puts a focus on style and quality without breaking the bank. With a range of exclusive Apple watch straps that each have their own distinct look and feel, there is a strap here offered by Strapology that any Apple watch owners can discover - including elegant, casual, and urban chic style.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

530 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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3,0

Tous les avis

(530)

43 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Better than others but not as good as…

Better than others but not as good as genuine, I feel that you get what you pay for when they’re on special. I bought an alpine loop style band at 50% off for $50 which I thought was ok, found that the band is really worth about $50 and definitely not $100. I wouldn’t ever pay full price for these bands, at full price you’re better off paying just a bit more to get genuine. I really like quality and I took a chance with these but will not be buying again for myself. For anyone who wants a band on a budget to keep them going they’re great when they’re on special. The test I found was the titanium colour steel bends compared to true titanium (maybe they do use true titanium but it’s not as good a quality or strength as genuine) and it discolours over time. Also the glue that hold everything together is beginning to come apart already. This is after a couple of months compared to a couple of years with the genuine strap.

3 décembre 2024
Noté 1 sur 5 étoiles

Avoid Strapology at All Costs

Avoid Strapology at All Costs

I had an incredibly disappointing experience with Strapology. My initial purchase—a strap—began to fall apart within just a few weeks. I reached out to their customer service, and they agreed to send a replacement. However, the replacement strap was even worse, completely failing and causing my watch to fall from my wrist, hit the ground, and chip the screen.

When I contacted their customer service about the damage, their response was absurd. They requested a video of the strap failing and the watch breaking, something I obviously couldn’t provide. After that, they ceased communication entirely and offered no solution to rectify the issue.

Strapology's lack of quality and appalling customer service is unacceptable. I urge anyone considering a purchase to think twice—there are far better options out there. AVOID STRAPOLOGY AT ALL COSTS.

21 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Affordable luxury at great prices

I am so pleased to have found this company.
Their products are of the highest quality. I recently bought 3 watch straps for an Apple Watch. The prices are also superb. Laura in customer services has been so helpful throughout the purchases and with aftercare.
Strapology is a company that puts its customers first.
I highly recommend this company who are a cut above the rest. Bravo!!!

5 décembre 2024
Noté 5 sur 5 étoiles

Great company to buy from!

Great company to buy from. I contacted customer service with a query about delivery dates and received a really quick reply (thanks Laura!). The watch strap arrived and I’m really pleased with it. Highly recommended!

25 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

It’s a good company!

Easy to find what I wanted, easy to order and speedy delivery. No messing and genuinely efficient. Very good quality products and the product details are accurate.

14 novembre 2024
Noté 5 sur 5 étoiles

Another quality strap finally received.

So after what seems to have been a Royal Mail hiccup with delivery new strap finally arrived today - Milanese titanium for Ultra. This is my new favourite strap from Strapology and suits the ultra perfectly. Quality is easily up to my expectations from previous straps from Strapology. Confidence restored!

27 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Broken strap

Order the strap and after not much use it’s broke and almost ruined my Apple Watch because it got stuck. Sent a replacement but this was completely the wrong colour and have since ignored my emails.

If I get the correct replacement, then I will update this review for now one start and avoid.

27 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible service

They’ve taken the money and 12 days later their purchase tracking says it still hasn’t been dispatched, no reply to emails either terrible service. After this experience I can only recommend that you avoid them completely

20 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Order not sent - Now Ignoring me!

Order was/has not been sent and they are ignoring me.
Stay far away from this company. I would not trust them!

31 octobre 2024
Avis spontané
Logo de Strapology

Réponse de Strapology

Hello Jonathan,

Thank you for taking the time to share your experience—we appreciate all feedback as it helps us improve. We’re very sorry for the delay in shipping your order and any frustration this has caused. Unfortunately, there was an unforeseen delay of four days, and while it was beyond our control, we take full responsibility.

We’ve sent you an email with proof of the shipment and a status update to keep you informed. Please feel free to reach out if you have any more questions or need further assistance.

Thank you again for your patience and understanding.

Best regards,
Strapology Team

Noté 1 sur 5 étoiles

Awful experience :(

Placed my order 12.09.24 had no delivery and no response to multiple emails. Where are my watch straps????

12 septembre 2024
Avis spontané
Logo de Strapology

Réponse de Strapology

Hello David,

We’re very sorry for the lack of communication and the frustration this has caused. Due to a technical issue, we temporarily lost access to our email, which prevented us from responding to your messages in a timely manner.

Please rest assured, your order has been canceled, and a full refund has been processed. Additionally, we’ve sent out a complimentary gift as a gesture of our sincere apologies.

Thank you for your patience and understanding.

Warm regards,
Strapology Team

Noté 1 sur 5 étoiles

Terrible Customer Experience

12 days after placing an order and still no contact from them. I requested to cancel the order 7 days ago and still no response. At this point I just want my money back.

19 octobre 2024
Avis spontané
Logo de Strapology

Réponse de Strapology

Hello David,

We apologize sincerely for the delay in responding to your concerns. We experienced an issue with our email system, which unfortunately impacted our ability to communicate promptly. We're very sorry for any frustration this has caused.

We're happy to confirm that the situation has now been resolved, and your order has been delivered. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out. Thank you for your patience and understanding.

Best regards,
Strapology Team

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