Strata Avis 1 615

Jen in the Beverley office was extremely friendly and professional and gave me all the information I required. I was able to view the property I was interested in and the whole experience went well. Thank you for all your help Jen and the follow up calls too. Much appreciated

We could not believe our eyes when we receive the keys to our home. Thanks to Bethany Harris who made this journey seamless, she supported and encouraged us throughout the journey even after she was transferred.
Thanks to strata for making our dream a
reality. (The Dream Hull)

Barry continues to get through my snagging list always with a jolly smile, so experienced and helpful and always goes out of his way to help, thanks as always Barry!

Mally came to do all our snags. He even took time to spot different snags we never noticed and rectified them. Top guy.

Betty was amazing, her service was very pleasant and friendly. She made us feel very welcome and comfortable. We have recommended the desire site to a lot of people

We already have a Strata property in Wakefield and recently went to view a house on the Desire site in Leeds. The houses do look to have improved from the one we bought 6 years ago. The viewings were made really impressive by Bethany (Betty) who took time to show us round several properties all of different styles. She was really knowledgeable, not pushy and a pleasure to meet. I would recommend contacting Betty should you be looking to purchase a Strata property in the area.

An Exceptional Experience with Kiera and the Attraction Development Team
Our journey to homeownership was truly seamless, thanks to the incredible support from Kiera at Attraction Development. From start to finish, she was an absolute delight to work with, genuinely kind, highly professional, and wonderfully approachable. Her warmth and dedication made the entire process feel easy and stress-free.
Kiera went above and beyond to ensure everything was handled with care and clarity despite the fact that we were a little bit impatient😂. There were days I visited 4 times and she was attentive all through. It’s rare to find someone so personable and efficient, and we feel incredibly fortunate to have had her by our side. With outstanding team members like Kiera, choosing Strata again would be an easy decision.
The entire sales team at Attraction Development has been equally exceptional supportive, attentive, and committed to excellence. Shout out to Fran, Rebecca( Becky) and the big boss Emily. We are deeply grateful for the experience and couldn't recommend them more highly.

Jeff and Les attended yesterday to complete lots of the snagging work I have outstanding on my property. They are both super friendly and efficient and went above and beyond to get as much completed as possible. Hopefully they will be booked to return to complete the rest of the works. Thank you

Melanie and Sam the part exchange team where absolutely fantastic, they both were always on hand to help with any queries or to give expert advice.
They both are a big asset to strata, they went above and beyond what was expected making sure every thing ran as smoothly as it could.
They were both understanding when things were out of our control and helped by advising and even speaking with mortgage brokers and solicitors directly to help move things along.
I would recommend part exchange with strata due to the fact they gave a fair price for my old house along with generous extras and the guidance they provided and support offered.
Kiera in the sales office was polite and very helpful and informative, helping in securing a good price on both the part exchange and the price of the house.
I would like to thank the "team" for all there help and would recommend strata 100%...
Now we are all moved in let's hope the after service is as good.

Jen at Anthem in Beverley has been amazing from the moment we reserved our plot to choosing our options in our home! She is always super helpful, friendly and easy to talk to! We thoroughly recommend- the whole process has been so easy!

I have absolutely loved having Bethany Harris as my go to person at strata.
She was really truly invested in our move from start to finish, and I cannot thank her enough.

Terrible aftercare once we purchased a property from them - every small issue they would try to get out of putting right. The whole process was exhausting - I do not understand why they bother having a customer care department as most of the negative experiences are a result of their failings to correct issues - It is surely cheaper to resolve them than constantly looking to avoid blame.

First time reviewer on trustpilot but credit where it’s due, loved the feel of the strata website for Anthem at Beverley so popped in without an appointment and was greeted by Jen. I have to say I have been most impressed with the experience so far, a well laid out complex of homes, a very welcoming and nuanced customer service from Mrs Hill-Wickham and very classy show home’s..(I feel my old furniture is just not up to par now).
Very much looking forward to continuing our business together.

Happy to take your money then avoid any accountability to deliver a product like they promise

Strata. Still have not sorted the roads and pavements out on hu9 Preston Road hull. When will these get done only been waiting years! No lighting in the streets when will this be sorted! Builders parking on public footpaths. Lorry’s damaging public footpaths and roads!!

Jeff painted the nail pops and stairs. Very tidy, courteous and finished work looks great.
Thanks very much.

Our Unit has had issues of hob emitting smoke since moving in November, this still has not been resolved leaving our family especially the children stranded

We’ve just had Barry come in and sort some snagging and shrinkage on the property. He was professional, friendly and caring and has done a wonderful job! Going above and beyond.
Also previously we had Dave come and do some work and he too was professional, friendly and caring.
Thanks guys!

Visited the Sales Office at Anthem, Beverley today completely on spec and Jen was fantastic and couldn’t do enough to help. All my questions were answered so quickly and knowledgeably and we were able to have a fabulous tour of the show home too. Would highly recommend. Thank you Jen, we really appreciated your help and super advice.

Anthem 2a -

It is clear that some people have bad experiences with new build properties… but we have been the complete opposite with Strata.

We first enquired about our new home at the start of 2025. From the moment we stepped into the sales office, Jen has made us feel extremely welcome and at home. She always has a smile on her face and is very polite and considerate, always having the customers best interests at heart. Not only that, but she is extremely knowledgable and good at her job! Every question we have ever had, she has either known the answer or gone out of her way to find out the answer and get back to us.

Special mention to Fran, also from the sales office who sometimes works there when Jen isn’t in. Fran is also extremely smiley and welcoming, and also knows her stuff and would go above and beyond to help us.

We cannot fault our experience with the sales team, there is not a single negative thing to say about them.

Additionally, the good customer service didn’t stop there. From the moment we moved in to our home, Adam (the site manager for Anthem) has been spot on. He has introduced himself early on and has continuously taken his time to check that we’re okay, to ask if we need anything, and to rectify any minor issues that we had. Adam has constantly been in touch with us to ensure that we have had the best and smoothest transition into our new home.

Additionally, as expected in all new builds, we had a small list of minor snags that we wanted to be rectified. However, from day one, Adam has gone above and beyond what he needed to, to ensure that ALL of our minor snags were rectified. No matter how big or small the job was, Adam would arrange it all on our behalf, and he would always ensure that our issues were fixed quickly, safely, and with the least disruption to us.

Not only that, but Adam has gone above and beyond to provide good customer service. For example, one of the minor issues that we had with our home, Adam was able to work with us and provide alternative incentives, almost in a way to give us additional ‘compensation’ for the small issues that we faced.

The actual house/build is superb too. Strata have a way of building and designing houses which make you feel at home from the moment you move in. New builds nowadays can often be boring and the similar, but Strata have managed to design their house in a way that still amazes me every time I step foot into my home. From the kitchen designs, to the huge patio doors and windows, to the bathrooms or the huge master bedroom. We have been extremely happy with the whole home and cannot thank the Strata team enough.

It is clear that the Jen, Fran, Adam, and all of the other site team at Anthem have had our best interests at heart from day one. In a day and age where new build developers can often get a bit of stick online, it is important to recognise and reward the good customer service that strata have provided.