Streets Ahead Estate Agents Avis 1 067

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I spoke to a lovely girl on the phone who I think was called Ava and she was very happy to provide me with all the information I wanted on a certain property I took an interest to. Well spoken, aware... Voir plus

Noté 5 sur 5 étoiles

Recently being able to look into getting onto the housing ladder, I wanted to go through some options in terms of properties I liked the look of. Aibha was super helpful throughout the entire process... Voir plus

Noté 5 sur 5 étoiles

Had a great journey and experience with Aidan! He was very professional, he listened to our needs and gave us clear advice - he really has a great work ethic ethic. Aidan made a what could of been a... Voir plus

Noté 5 sur 5 étoiles

I went on multiple viewings in the Croydon area with Kacey. She was super helpful in finding properties that we would be interested in and in the viewings. She had all the information on hand which... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Maya has been an excellent letting…

Maya has been an excellent letting agent—professional, responsive, and genuinely helpful throughout the entire process. Her friendly approach and attention to detail really stood out. I’d highly recommend Maya to anyone looking for a reliable and supportive letting agent.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Maya was amazing!

Just got off the phone with Maya and she was amazing! Helped talk me through the whole process, gave me advice and really settled my nerves about looking for the right apartment for me and my family. Would highly recommend!

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely member of staff

I recently worked with Ava on finding me a property, she was really lovely and cheerful and managed my expectations! I couldn't ask for anyone better to help me find a property!

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a really great expierence with Ava

Had a really great expierence with Ava, she really did try to find me a property and i want to thank her for her patience during our hunt to find a new home! Thank you Ava, keep up the good work

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Landlord - fantastic service

As a landlord I have been thoroughly impressed with the service provided by Streets Ahead. From the very start of the process through to finding tenants; George and his team of agents Aibha, Maya, Kacey and Sofia have been excellent. The communication has been open and frequent and the team have been friendly, professional and proactive. I wouldn't hesitate to recommend them!

24 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Extremely disappointing-Unprofessional Service and Deposit Withheld Unfairly

I was a tenant with *Streets Ahead* for three years, and throughout that entire period, not a single issue we raised at the property was properly resolved. The level of service we received was consistently poor, and communication was often dismissive and unhelpful.
After vacating the property, matters became even more concerning. Our deposit was withheld based on what I strongly believe to be an inaccurate and unjustified report. When I provided clear evidence of the property’s condition at the start of the tenancy, the response from the agency stopped entirely.
It has now been four months since we left the property, and despite repeated requests, there has been no resolution or meaningful update regarding the return of our deposit.
I am particularly disappointed with the conduct of Denim Islam, who I understand to be the branch manager. I was initially told that I was not eligible for the deposit due to the condition of the property. However, once I submitted evidence contradicting this claim, communication ceased, and the matter has since been ignored.
Overall, this experience reflects extremely poorly on the agency’s handling of end-of-tenancy matters. The staff appear untrained in properly assessing property reports, and the level of professionalism and customer service has been unacceptable. Calls are rarely answered, and when they are, responsibility is repeatedly deflected with no accountability.
This has been a very frustrating and disappointing experience, and I would not expect this level of service from a letting agency of this size.

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We had no luck selling our flat through…

We had no luck selling our flat through another agent - very quickly the team reflected a more realistic price & selling strategy & within a couple of weeks we had a buyer. Excellent service, good communication - Haaran & Jola . Thank you! Mr Carpenter

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Had two properties in Purley that were…

Had two properties in Purley that were on the market for months with my usual agent. Decided to try STREETS AHEAD, who found me tenants within weeks. Very happy with the service, especially from Aibha and Maya.
Will definately use this firm again.

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Positive Experience

I had a really positive experience with Streets Ahead. From the start Paige was friendly, helpful and clear about the process.

17 mars 2026
Avis spontané
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Réponse de Streets Ahead Estate Agents

Dear Sharne,

Thank you for your lovely feedback. We’re so pleased to hear you had a really positive experience with Streets Ahead. It’s great to know that Paige was friendly, helpful, and clear from the very start - she’ll be delighted to hear your kind words.

We really appreciate you taking the time to share your experience and hope to assist you again in the future.

Kind regards,

Zoe
Streets Ahead

Noté 5 sur 5 étoiles

I had a fantastic experience with…

I had a fantastic experience with Streets Ahead, especially working with Paige, who was absolutely brilliant from start to finish. She was professional, friendly, and incredibly responsive throughout the while process, making everything feel smooth and stress-free.
Paige went above and beyond to keep me informed and was always happy to answer any questions I had, no matter how small. Her knowledge and attention to detail really stood out, and it was clear she genuinly cared about helping me achieve the best outcome.
I wouldn’t hesitate to recommend Streets Ahead, and in particular Paige, to anyone looking for a reliable and supportive estate agent. Thank you again for such excellent service!

6 mars 2026
Avis spontané
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Réponse de Streets Ahead Estate Agents

Dear Ellen,

Thank you so much for your fantastic feedback. We are absolutely delighted to hear about your positive experience with Streets Ahead, and especially your kind words about Paige.

It is wonderful to know that her professionalism, friendliness, and responsiveness helped make the process feel smooth and stress free. Paige takes great pride in keeping her clients informed and providing support every step of the way, so your comments about her going above and beyond will mean a great deal to her.

We truly appreciate your recommendation and your trust in us. Thank you again for taking the time to share your experience. We look forward to assisting you again in the future.

Kind regards,

Zoe
Streets Ahead

Noté 5 sur 5 étoiles

Had a viewing for a flat

Had a viewing for a flat, paige was really helpful telling me about the listing and showing me around, she is a great asset to the company, glad I chose to go with street ahead.

19 mars 2026
Avis spontané
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Réponse de Streets Ahead Estate Agents

Dear Eloise,

Thank you for your kind feedback. We are so pleased to hear you had a positive experience during your viewing and that Paige was helpful in showing you around and explaining the listing.

It is great to know she made such a strong impression. We agree she is a valuable member of the team and your comments will mean a lot to her.

Thank you for choosing Streets Ahead. We really appreciate your support and look forward to helping you again in the future.

Kind regards,

Zoe
Streets Ahead

Noté 5 sur 5 étoiles

I had a very helpful gentleman kind…

I had a lovely time the other day going over a few things with a gentleman named adem Serir, he was very straightforward.

19 mars 2026
Avis spontané
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Réponse de Streets Ahead Estate Agents

Dear Janice,

Thank you for your wonderful review! We’re so pleased to hear you had a lovely experience and that Adem was able to assist you in such a clear and straightforward way. We’ll be sure to pass along your kind feedback to him.

If there’s anything else we can help with, the Streets Ahead team is always here for you!

Kind regards,

Zoe
Streets Ahead

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