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Lisez les avis des autres

Noté 1 sur 5 étoiles

I was so excited to attend this class. The day before it was cancelled with no explanation. When I have tried to get a refund I have had no response. That is really bad customer service. Please be cau... Voir plus

Noté 5 sur 5 étoiles

I had a 1-1 hip opening session with Rhesha last week and absolutely loved it. Rhesha was so warm and welcoming, and she made me feel at ease from the start. I really enjoyed the session and found it... Voir plus

Noté 5 sur 5 étoiles

Its my second time attending the men's flexibility class. Again, I met some amazing men. Rhesha made us feel extremely comfortable and worked us to the bone whilst also bringing in a nutritionist to a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great 1-to-1 session with Rhesha from Stretch and Flex. The warm-up definitely pushed me (in a good way!) and set the tone for a really solid class. What I really appreciated was how she tailo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Programme d'entraînement physique
  2. Classe de fitness
  3. Studio de yoga

Écrit par l'entreprise

Mobility, strength and flexibility training. Relieving stress and tension in the body. Class and assisted stretching 1:1 training for all. The aim is to aid clients in attaining optimum flexibility and muscular strength. Ultimately, you will push past your comfort zone and enjoy the journey. Whether you are a beginner or advanced, remember consistency is key and this journey starts with Stretch & Flex. Based in London (Yes we travel outside of London for class) - Online classes available


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

58 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A1 session!

I had a great 1-1 stretching session with Blu. Working on my mobility and strengthening up, she was very informative and helped me keep motivated throughout. I’ll defo book again :)

6 octobre 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

Noté 5 sur 5 étoiles

Very good service lovely energy and…

Very good service lovely energy and very welcoming also very strict and you’re definitely going to feel the burn
Lovely young woman and very supportive and helpful can’t wait to see her again

28 août 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

Noté 5 sur 5 étoiles

My first 1:1 session with Blu was…

My first 1:1 session with Blu was great…Being in post menopause for a few years Blu was patient and understanding. I thoroughly enjoyed my session although at times it was challenging. I have already booked a few more 1:1 sessions with Blu.

1 septembre 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

Noté 5 sur 5 étoiles

I would absolutely recommend Stretch…

I would absolutely recommend Stretch and flex classes with Blu. She has great knowledge and really has you working hard. Definitely worth the pain lol.

28 août 2025
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Réponse : Stretch and Flex

Thank you for booking!💙 Hope to see you again soon 🤸🏾‍♂️

Noté 1 sur 5 étoiles

Unacceptable and unprofessional behaviours!

I initially attended 'Blu's' group sessions and found them to be beneficial, soon after I started booking one to one virtual/Zoom sessions doing Hips and Hamstrings sessions and then moved onto doing Back Benders.

Whilst I did find the sessions to be helpful initially, overtime I began to find 'Blu's' personality and manner of communication to be unprofessional, very challenging and at times offensive. 
This seemed stemmed from the fact that on some occasions, I didn't grasp the manoeuvres first time, but if I was an expert in stretching I wouldn't need the sessions.

Something else that was an issue was that, a few times on the morning of a session she would ask if I could swap the time of the session, so for example, instead of proceeding with a class in the afternoon at 12pm, 1pm or 2pm she would request a time change to the morning. I would mostly accommodate even though it meant me changing my plans, but she would never say thank you. 
This is consistent with a general theme of rudeness and poor etiquette from 'Blu'.
When a customer attends a personal fitness/stretch class you expect the session leader to set the right tone for the experience, so that when you're attending you're not just benefitting physically your mood is renewed at the end of it. This is not the experience I had.

My overarching frustration is due to the poor standard of customer service and respect, it's not just about doing a stretch class it's everything around it. Do I feel happy after I done a session? No.

Things came to a head when in my final session with her, she continued her negative behaviours so I diplomatically asked if there was an issue and whether I had done something to offend her. She responded by saying, 'Do you want me to cut this zoom session short'? I asked the question again because the situation had become unacceptable and toxic. She then cut the Zoom session. It's also worth noting that I have not been refunded for the session (nor had I requested it).

I would never book another session with her and I would never recommend her to anyone based off of her professional conduct. Never again!

30 août 2025
Avis spontané
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Réponse : Stretch and Flex

Hi Joshua A!

We knew youd leave a negative review. Always happy for reviews positive or negative as long as they are truthful. Booked several times but I was always disrespectful doesn’t seem to make much sense but I also understand that after working with me for years and then once not getting your way/session not going how youd like of course youd have to act this way. Wouldn’t be where I am if I carried myself that way but your attempt to paint me in a different light was a good one I guess. Much effort put into this.

You also moved out of London and continued booking at Stretch and Flex, you always had an issue in class I also ended a session asking if everything was ok you said it was weeks before out last session. Once your last session had ended you were never going to be someone I would want to continue to work with which is why your access to me was immediately blocked. Because thats what you do, stop working with people you think are disrespectful and not continue working with them for years.

I hope you feel much better now you have written this, I can assure you all my clients that know Im respectful will continue to book and so will all my new clients. No recommendation needed from you Josh and I wish you well with your fitness and flexibility journey.

Keep up the hard work😅💪🏾

Noté 5 sur 5 étoiles

Absolutely amazing experience!

Absolutely amazing experience!

I’ve been doing a few 1:1 Stretch and Flex sessions and can honestly say it’s been a game-changer. Rhesha is incredibly knowledgeable, attentive, and really takes the time to understand your body’s needs and limitations. Each session feels personalized, effective, and leaves me feeling looser, lighter, and more mobile.

I’ve noticed a huge improvement in my flexibility, posture, and even recovery after workouts. It’s the perfect mix of relaxation and deep stretching, exactly what I needed. Highly recommend to anyone looking to improve their mobility or just feel better in their body!

Thank you!

2 septembre 2025
Avis spontané
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Réponse : Stretch and Flex

Thank you for booking!💙 Been great working with you, creating content and seeing the progress! You have such wholesome energy 🥰

Noté 5 sur 5 étoiles

Beginner friendly but challenging

She said beginner friendly doesn’t mean it’s easy! And that’s the best description. Thought I’d be exhausted afterwards but I felt amazing and instantly rebooked.

7 août 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

Noté 5 sur 5 étoiles

These sessions will change your life

Rhesha is so warm, friendly and reassuring when I have done her sessions. I have done one in person session and one virtual (i've purchased more virtual sessions) where we focused on hip opening and conditioning. I was completed uneducated before doing her sessions and throughout the sessions she explains why we are doing what we are doing. The warm up is a serious one so be prepared but this is such an investment as despite going to the gym weekly, my hips are weak (I also suffer from back pain) and need these sessions to improve my mobility. I cannot recommend her sessions enough! Thank you Rhesha x

2 août 2025
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Réponse : Stretch and Flex

Thank you for booking!💙 You work hard in ALL your sessions, a pleasure working with you 🤸🏾‍♂️

Noté 5 sur 5 étoiles

Great class's and teacher

Blu is very welcoming, explains everything and ensures that everyone knows what is happening throughout the class. If you have a pro lem with any of the moves she tells you how to adjust so that it doesn't cause you a problem and she is great at motivating you even when you feel you are done.

28 juillet 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

Noté 5 sur 5 étoiles

Highly recommend.

Blu was very welcoming, friendly and clear with instructions. She gave various option where assistance was required, yet encouraged us to try first what might have been harder than we thought. I am happy to say I thoroughly enjoyed the session and look forward the next.

10 juillet 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

Noté 5 sur 5 étoiles

Great class

Great class! Blu is really welcoming and very knowledgeable!

16 juin 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

Noté 5 sur 5 étoiles

It was my first time doing mobility…

It was my first time doing mobility training, and Rhesha explained everything clearly, so I knew exactly what to do. It was tough, but I felt good after. I'll definitely be booking again!

26 mai 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

Noté 5 sur 5 étoiles

I had a great 1-to-1 session

I had a great 1-to-1 session with Rhesha from Stretch and Flex. The warm-up definitely pushed me (in a good way!) and set the tone for a really solid class. What I really appreciated was how she tailored everything to suit my needs — especially as someone who deals with back pain. Rhesha explained things clearly and made sure I was moving safely throughout. I came away feeling more mobile and a lot looser than when I started. Would definitely recommend if you're looking to improve your flexibility without aggravating any niggles or injuries.

19 mai 2025
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Réponse : Stretch and Flex

Thank you for booking! Hope you are sticking to your daily practice🤸🏾‍♂️💪🏾 can only improve with a strong foundation and consistent training

Noté 5 sur 5 étoiles

Great teacher

Great teacher, great energy… really enjoyed my intense workout…

14 avril 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

Noté 5 sur 5 étoiles

Blu is so great

Blu is so great. Very patient and wow does she work you hard! I'm excited to keep my stretch journey going with her. 😊

15 avril 2025
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Réponse : Stretch and Flex

Thank you for booking!💙

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