Stroma Building Control Ltd Avis 284

My architect recommended employing Stroma and my builder seemed to have a good working relationship with the building inspector. I was kept informed with emails throughout the 10 month build. Final certificate issued in due course. All went smoothly.

New build house in Cornwall, smooth process, easy to access documents online and see progress, bit of a rush to meet our deadline but Stuart kept in touch and pulled it all through

If I could put no stars I would. What a stressful and horrendous experience. Do not use this company - I would never have chosen them but my original choice was bought over by Stroma so they took on my project by default.
They do not reply to your emails for at least a month if you are lucky and never answer the phone or call you back. They also suggest doing things a certain way and change their minds when the work is finished so you need to rip up what you did and start over. There is nothing you can do about this because you need the certificate and they have you over a barrel. In my opinion use the local council instead- they are much more professional and hands on.

Everything went very well, all site visits were attended as arranged

Everything went well from start to finish, completed al required documentation online without any issues.

Excellent service, really good communication throughout and efficient oversight of the project.

Excellent service from Stroma Building Control. Sam Burton was professional, knowledgeable, and clear in his guidance throughout the project. Inspections were thorough and communication was fast and helpful. Highly recommended

Stroma - Truro - Cornwall.

Came recommended.

Excellent Service.

I had an excellent experience working with Harvir Kalsi from Stroma Building Control. Harvir has been incredibly professional, knowledgeable, and approachable throughout the inspection process. He provided clear guidance, was always prompt in his responses, and offered practical advice that helped keep the project on track and compliant. His attention to detail and willingness to explain things made the whole process much smoother.
I wouldn’t hesitate to recommend Harvir and Stroma to anyone looking for a reliable and supportive building control service.

Disappointed with the service from Stroma Building Control. Communication was inconsistent, and key issues were not addressed constructively. Despite raising a formal complaint, they refused to refund 30% of the fee and were unable to provide a clear breakdown of how that portion was spent. The lack of transparency and accountability made the process unnecessarily stressful. I would recommend exploring alternative providers for more reliable and professional oversight.

Liz was fast efficient and explained everything in detail. When the Builder backed away from the project Liz guided me through the completion stage. If ever I do anything like this again I would want Liz on my team.

Maybe I was unlucky with the Building Inspector assigned to my project but I have never known service like it. The company was referred to the builder by the supplier of the extension and the process was awful.

The building inspector would visit site, verbally sign work off and then weeks later call out an issue (having chased multiple times). At this point walls had been plastered and painted but had to make changes. Why verbally agree to something without knowing if it is to the correct standard or not. The inspector would then avoid calls for days/weeks at a time until i started including senior people into the email trail and then magically I got responses. In fairness to the CEO he replied very promptly but by this point the damage was done. What should have been a quick project was delayed by slowness from the building inspector.

I would never use this company again.

The inspector was very knowledgeable and helpful and asked a lot of pertinent questions. He was polite and a pleasure to work with

I worked with Stroma over a two year period. They were consistently good. Explained things well. Added to the quality of the build. Quiet advice helped. Good methodical approach.

Great service , inspection on time. Harvir has inspected my outbuilding annex and he has always replied my queries and questions on time which were the key of my successful project.

In the throes of selling our house, we realised that we did not have the final certificate for our extension. Karandeep was very patient and understanding throughout as there were lots of telephone calls and emails between the contractor and architect and lots of misunderstandings. We can't praise Karandeep enough for going above and beyond to make sure we had the final certificate so that we could move.

Throughout the process from start to finish Stroma Building Control Ltd were totally professional and provided an excellent service. I can highly recommend them to anyone who’s looking for a smooth and trouble free experience.

Hi
Have to say would highly recommend Stroma Building Control with this been the second project completed now with them and would definitely recommend to friends and family
Paul Johntson the building control officer who comes to site for meetings made my whole project stress free working with him from start to finish always on the ball which to be honest is hard to get nowdays I look forward to do business with stroma in the future. Many Thanks John Saunders

A fantastic service from start to finish. We were lucky to have Adrian Sawyer appointed to our project and he was incredibly professional throughout the process.

Recently I experienced very unprofessional behaviour from company’s London office staff
They can all benefit from having a good communication and customer service
Two building control visits were booked and confirmed yet the inspector failed to attend when I called their office I was advised visits were not booked yet a confirmation of email received
It’s how I was told, they have no manners
Incompetent, dishonest and bunch of cowboys staff, power crazy Jas thinks she’s actually a local authority herself lol she makes me laugh with her little childish brain
Ravinder, i think she’s a coffee girl doesn’t know how to talk on phone, must say she finds it easier to disconnect people from the phone as she does not know anything what goes on there
Charlene is non existent
Bunch of cowboys, not sure how can local authorities can trust them
Wouldn’t recommend them or trust them
One of my friend used them last year and she’s still waiting a building control certificate
Must say they are good and quick at taking money
Ps my experience was bad with their London office only, my review has no impact on their other offices of the company
Maybe they have competent people working in the other offices