STTOKE INC. Avis 

Sttoke cups are amazing. They're beautiful, durable and keep beverages cold or hot an incredibly long time. I own 8 of the 16 oz Commuter Cups.

Customer service was a little frustrating. One order I placed was wrong, and when I tried to get it corrected, I was told I would be charged a 3.5% "cancellation fee." To Sttoke's credit, they eventually refunded the full amount (without the fee), at which time I placed a replacement order that was successfully delivered. In the end, Sttoke did the right thing. Kudos to the customer service team.

The cups arrived quickly, the colours are excellent, the heat retention is exceptional and the taste even better, add to that the leakproof lid, and I’m bloody over the moon with them - and so is my wife! They are of outstanding quality and value!
We often make a coffee not just to take to work but to take outside or my wife takes hers to her quilting studio, keeps the coffee hot whilst quilting away!

Very easy to order. My order arrived within a couple of days, and well packaged.
I am very happy with both the commuter cup and the straw cup.
I have only used them twice, so far, but have not had any leaks from either.
The only downside, for me, is due to hand problems, I find them a bit heavy.
The desert sunset is a lovely colour.

I am enjoying my coffee. Stop bothering me!

Yeah prompt delivery
Love the taste ...ceramic keeps it true to flavour
Great shape in the hand and coffee stays hot 🔥love it

Really enjoy the cups from Sttoke, especially the leak proof feature that allows me to put the cup in my bag without fear of leaks. Plus it keeps my drinks cold for long

Quality of my Stoke coffee cup is high. The lid is so effective in preventing leaks and my coffee tastes better with Stoke

There's always very little hassle when getting a Sttoke cup - i should know because i now have 12 of them! The company makes great cups and are very receptive to customer feedback influencing their design changes.

Quality of the cups are really good, it's rare to find cups that have ceramic inside (the usual is stainless steel) and you can really taste the difference between the two.

Design-wise, they've been hitting home runs with their limited design Ocean series (which forms a large part of my collection!) to the detriment of my wallet, unfortunately.

I love my new large coffee cup and the fact that my beverage stays warm all day

It’s lightweight, feels lovely and soft to the touch, and I absolutely love the colour. It’s comfortable to hold, doesn’t spill or leak, and fits easily into my car cup holder. I also love how easy it is to drink from. Such a beautiful and practical tumbler for everyday use!

A mixed experience with this cup, it nails the day-to-day usability and design, but falls short on the logistical and sustainability expectations set by a local brand.
The Good
- Car-friendly fit: Slips into standard car cup holders perfectly.
- Ergonomic lid: The shape and design make it exceptionally easy to open on the go.
- Ceramic interior: The coating is exceptionally smooth and high-quality.

The Bad
- Surprising shipping logistics: As a Melbourne local brand, waiting 1 to 2 weeks for an item to ship from China rather than a local warehouse is frustrating.
- Excessive plastic packaging: For a company promoting a sustainable lifestyle, it's disappointing to have the product arrive in a box filled with foam peanuts, a foam straw divider, and a plastic bag protecting the cup.
- Subpar insulation: Temperature retention falls noticeably short compared to other Melbourne competitors.

We love our cups. The lids beautiful. Now we will be able to tell our lids apart due to the different colour tabs.

Sophie was the most impeccable customer service person I have ever had the pleasure of communicating to! She was extremely helpful in my overseas cup replacement process. She sets an impressive image of STTOKE’s chstomer service 🌟🌟🌟

I love the travel mugs- when the sea designs first came out I had to have them. When the next round came out with the Octopus and Shark- WOW!!! Even more beautiful than the Whale and Sea Turtle. I love the larger travel mug so much that I ordered a second Shark to gift at Christmas. These are the most beautiful travel mugs around.
Also to mention that they are very insulated, how I don't understand but they work! I once left the remnants of my iced coffee in my closed up car, sitting in direct sunlight, for my entire nine hour work day. Temps in my car were 109*F- I still had ice!!! Made a believer out of me. Thank you for such a great product.

Absolutely gorgeous limited edition designs! Works perfectly. I gifted this to my girl, and she really loved it. Please please make more designs! May be forest / mountain wildlife themes? I’ll surely buy more! - with love from USA

Speed delivery and well packed

Easy ordering, item came right next day. Quality is great and design of the cup is good

Have several of these cups, can never have too many.

Love the new design. However, it was unfortunate that there was no choice for the free coloured hydrate and extension parts, when we made the purchase. The colour sent did not match the colour scheme of the octopus design 🙁 We cannot wait to use it though and look forward to future colour options.

Love the cups! Bought two after I’d been eyeing them for over a year! Did not disappoint me, I bring the 350ml commuter cup everywhere I go, and love the leakproof and built in coaster, makes it safe to have it around my office table!