Studio Stars Avis 

28
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Clothing quality was great however I did have to return the item. I initially had some complications returning the item but the team assisted me and provided great support thought the process (:

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came in just for a quick look around as the store looked really cool from the outside. The person who was there was smily and I felt welcome (not intimidating like it sometimes is walking into a sto... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jeg stiftede bekendtskab med Studio Stars for nylig, og oplevelsen har været helt fantastisk. Jeg elsker, hvordan Studio Stars forpligter sig til at give vinger til unikke talenter. Det er ikke ba... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Disappointing experience with their online service. I reached out for a refund due to a mistake on their end but unfortunately never received a response. It's a shame, as the store seems like a cool a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Galerie d'art
  5. Maison de haute couture

Écrit par l'entreprise

Studio Stars is a concept store located in Copenhagen, focusing on smaller designers and artists worldwide. We collect upcoming designers and give them a platform to support and challenge each other to reach a common higher, to ping pong their way forward and ahead. With a big blue door you almost can't miss our storefront, some people call us "the store with the blue door." NSS Magazine said this about us in an artificial about the top 10 best clothing stores in Copenhagen "We start with my personal favorite: Studio Stars. Located on a side street to the Copenhagen Central Station, this basement shop exclusively fosters young, underground, talented designers who challenge the status quo. The stuff you find here is simply not to be found anywhere else. Once you step through the Cobalt blue door, you’ll usually be met by the eclectic owner, Casper Enzo Enersen, his fun DIY interior, and his artistic girlfriend Christina, who sometimes tattoos in-store, creates cute ceramics and makes their popular in-line airbrush collections. Their combined vision locates, drives, and supports Copenhagen’s most talented underground designers, and they also curate a wall of amazing vintage finds. To me, this is the epitome of why you go out shopping – to be surprised by garments. To see something that hasn't already popped up on your timeline. And here, all of your spending go to a young entrepreneur with a bleeding passion for fashion, and to those underground designers you pick off the racks and fall in love with – which just feels good."


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,8

Tous les avis

(28)

4 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Good customer support

Clothing quality was great however I did have to return the item. I initially had some complications returning the item but the team assisted me and provided great support thought the process (:

29 juillet 2026
Avis spontané
Logo de Studio Stars

Réponse de Studio Stars

Hi Lily,

Thank you for the review, and I'm glad the pants themselves held up on quality.

I want to explain the return situation a bit, since I think it's the source of the frustration. Studio Stars works as a marketplace for independent designers, most items, including yours, ship directly from the designer's studio rather than from us in Copenhagen. That's why a return isn't as simple as sending something back to one central warehouse; it depends on where that specific designer is based, which is why I asked if you'd prefer to ship back to us or possibly directly to the designer, since that route is sometimes cheaper depending on your location.

I also recognize there was too much back and forth before you got clear instructions, that's on us, and I'm sorry for the delay.

If you'd still like to sort out the return, email me directly at info@studio-stars.com and I'll check with the designer for the most affordable option for you specifically, rather than defaulting to the standard Denmark address.

Best,
Casper

Noté 1 sur 5 étoiles
Logo de Studio Stars

Réponse de Studio Stars

Hey,
We’ve tried reaching out to you by email regarding your order, but haven’t received a response, it might be that the email provided is incorrect.

Could you please reach out to us at info@studio-stars.com or let us know another way we can contact you? We’ll sort this out for you as soon as possible.

Thanks

Noté 5 sur 5 étoiles

I came in just for a quick look…loved it

I came in just for a quick look around as the store looked really cool from the outside. The person who was there was smily and I felt welcome (not intimidating like it sometimes is walking into a store). The selection was honestly exceptional and the staff really knew what they were talking about. The whole experience just felt good and I really got the impression, that all was cared for. Came home with a cool shirt from 00ctmn and will definitely go back when in Denmark

23 mai 2025
Avis spontané
Logo de Studio Stars

Réponse de Studio Stars

Hey Fanny,
Thanks so much for the lovely review — it honestly means a lot! I’m so happy you felt welcome and comfortable walking in. We try hard to keep the vibe friendly and relaxed, so it's really nice to hear that came through.

And great choice with the 00ctmn shirt — she is doing some amazing stuff. Hope it becomes one of your favorites :)
Swing by anytime you’re back in town — you’re always welcome!

Best,
Casper

Noté 1 sur 5 étoiles

Disappointing

Disappointing experience with their online service. I reached out for a refund due to a mistake on their end but unfortunately never received a response. It's a shame, as the store seems like a cool and unique concept. But based on this experience, I wouldn't recommend it for now. :(

26 mai 2025
Avis spontané
Logo de Studio Stars

Réponse de Studio Stars

Hi,
We are sorry that this was your experience with us.

We apologize for not having been more attentive for the follow-up in this case where customs was added and a refund was requested. We hope you accept the offer of either full refund or cover of the cost of customs, as shared by email. We will reach out to you again following this review. We are sorry that we did not answer as efficiently as we intended. It is important for us that we had accompanied you better and this is a learning from our part.

Your feedback means a great deal to us as a small store, and we do our best to work in detail and with care with all our customers, potential customers, and collaborators.

To improve, we now have a clearer mention of the potential added costs of customs, based on this, and with our new website, it is clearly stated that this can be the case.

All the best,
Studio Stars

Noté 4 sur 5 étoiles

Jeg har ledt efter et produkt

Jeg har ledt efter et produkt, der ville passe perfekt ind i min onlinebutik, og det her er det! Størrelsen er helt rigtig, og kvaliteten er fremragende. Jeg giver den 4 stjerner for at opfylde alle mine forventninger.

13 mars 2024
Avis spontané
Logo de Studio Stars

Réponse de Studio Stars

Hej Tilde,
Jeg er glad for at du fandt det produkt du ledte efter!
Hvad skal der til for at det bliver 5 stjerner næste gang? :)

Noté 5 sur 5 étoiles

Amazing concept store

Such a unique concept store.
Super friendly and welcoming and cool to even just have a look in.
So many amazing pieces to look through if you want something more unique and interesting.

2 février 2024
Avis spontané
Logo de Studio Stars

Réponse de Studio Stars

Thank you! You are always welcome <3

Noté 5 sur 5 étoiles

Authentic store with a great vibe!

Authentic store with a really great vibe.
The service is always so genuine and there's always new pieces coming in.
Highly recommend!

2 janvier 2024
Avis spontané
Logo de Studio Stars

Réponse de Studio Stars

Thank you very much!
See you soon <3

Noté 5 sur 5 étoiles

The best

Down to earth staff, very friendly and helpful! Love coming by for a small talk and some kombucha!

11 janvier 2024
Avis spontané
Logo de Studio Stars

Réponse de Studio Stars

Love the talks and kombucha!

Noté 5 sur 5 étoiles

Skøn butik!

Fedt udvalg og imødekommende personale. Casper er altid en skøn sjæl at blive mødt af og det er et super hyggeligt sted at komme regelmæssigt forbi og kigge på et vekslende udvalg af produkter

19 mai 2023
Avis spontané
Logo de Studio Stars

Réponse de Studio Stars

Tak for de søde ord! vi ses snart igen :)

Noté 5 sur 5 étoiles

Kanon service

Kanon, personlig service af Casper! Kom hjem med både et helt unikt stykke tøj, og en røverhistorie.

10 janvier 2024
Avis spontané
Logo de Studio Stars

Réponse de Studio Stars

Har altid en røverhistorie i ærmet til dig!

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