StumpBusters Avis 578

Paul from East Anglia (South) efficiently cleared the remains of our very large senile lilac tree from its tightly-confined space, despite the horrible weather. He was very concerned to maintain Covid precautions too. Well done, and thanks, Paul

Excellent service, we had 3 Cherry tree stumps approx 50cm diameter each ground down to below ground level, site levelled and cleared, quickly and efficiently.

Excellent service. Great job no fuss. Highly recommended

Rich went over and beyond to help ensure the area I needed cleared to avoid rework was cleared. He professionalism and cleanliness was a credit to him and his company.

We thoroughly recommend Richard of Stumpbusters who removed our large tree stump here in Crawley West Sussex. He was very professional and knowledge and we had a fantastically competitive quote.

Richard arrived on time and completed the work in a very safe and conscientious way. He is really nice and friendly person.

We strongly recommend him and Stumpbusters.

Called on Roger at Stumpbusters Beds & Herts to remove several stumps in my sons garden.
Was really pleased when he called when he said he would, turned up in the pouring rain and did a brilliant job for us.
Thanks, I will most certainly recommend you to anyone.
Lynn Rumbold, Westoning, Beds

all done neatly and timely - great service, thank you

Would highly recommend this service! At very short notice, Zeb came out to remove tree stumps which meant the whole area could be seeded to lawn. He was friendly, highly professional and tidied everything up afterwards. We really appreciated his help and will definitely use his service again if the need arises. Thank you Zeb!

Unfortunately my stump wasn't completely removed and now will have to pay someone else to remove it! Now in dispute with bank.

First of was all very good, (I wont name a blame but it was hampshire area) came, arrived on time, gave me a quote, was more expensive than quoted prior due to acess but was the only one who would do the job on short notice so fine.

Day of the job arrived and he turned up and got cracking all good he knew I needed it down to lay a patio.

Anyway job was 'done' sent the money and thought nothing more of it, I did look but it was very overgrown around there.

Anyway, it was then time to do the fence which ran along where the stump had been 'removed', after clearing the excess ivy and wood chippings etc, I noticed a huge part of the stump still there, text the stmpbuster man with the pictures and asked if he could come baxk as I have patio being laid and he didnt respond, then called and he hung up. Called the next day just went the voice mail, called again the following day and left a voice mail, still nothing.
A week then passed so I text saying I would have to take it up with the bank and get a claim back as the job hadnt been completed. He then text back 30 mins later and apologised for not coming back to me he was meant to have sent the text a week ago...!

Anyway he said he couldn't get all the way back due to a small brick wall around 2 - 3 inches from the back of the stump and he would happily come round to regrind once removed.

Perfect, slightly annoying he ignored me at first but gave him the benefit of the doubt. 1 week later I knocked the brick work back text him with pictures making sure it was enough... then again, no response, text him the following day, no response again, called him the following day and left a voice mail, no response again ..

So I just spent an hour on the phone with the bank and now having the monies disputed and left with a huge stump, broken brick work and £168 down!

So extremely annoyed.

I should have fully checked the job once he was done, my fault for being too trust worthy I guess.

However, of course I personally won't use stumpbusters again.

EDIT: a week after writing this review and giving one star, head office saw this review and did call my stump buster and he gave me a call, he apologised and said he just hadn't seen the messages.. Anyway, he did come the following day and within 30 minutes the rest of the stump was gone

A bit of a headache all around, but glad review was acknowledged this and was all sorted in the end - did appreciate that.

Excellent service from Andrew who came this week and removed over 15 stumps in just one day. His equipment is first rate, wished I had called him in earlier this year and saved myself weeks of hard work removing stumps manually.
Friendly, professional person I would not hesitate in recommending him.

Paul was very friendly, prompt and left everything in good order. Would use again. Thanks Paul! 👍

Paul removed a large conifer stump for me. His price was reasonable and he was efficient tidy and polite. I would have no hesitation in recommending Stumpbusters for this type of work.

my tree stump was removed quickly and efficiently with
very little clearing up and the Job was reasonably
priced too. Would not hesitate to recomend the company in the future.Thank you Stumpbusters.
Anne.

Rob of Stumpbusters South Yorkshire came out to review the job in my garden in Barnsley. There were thirteen conifers an enormous deep rooted holly and several other trees very close to the wall. Rob came out two days earlier than first agreed which suited me better and carried out an extremely proficient job. He gave me good advice with regard to the garden project and traced out the tv cable which I might easily have cut through!! He cleared all waste, replaced flags and thoroughly swept the area after completion. I would highly recommend his service - a real professional.
Mrs S Young

Within a few hours of contacting StumpBusters I was allocated a next-day job for the removal of a tree stump. The work was carried out efficiently and effectively and with a courteous service throughout. I can highly recommend this company.

Did a fabulous job at removing two large stumps from my driveway. They were ground into fine wood shavings which I then used on my garden beds. Highly recommended.

A job I could never have contemplated doing myself. Stumpbusters were recommended to me by a local tree surgeon. They were readily contactable and were to be in my area the following day.
Excellent communication before, during and after. Jonathan is an extremely competent solo operator who quickly accessed the site and ground out the stumps. Less than 24 hours, start to finish, though I appreciate I was lucky with the timing.
Electronic invoicing, payment and receipt the following day. A first class job all round.

Paul (StumpBusters, East Anglia) arrived promptly and did a good job of removing two stumps from our garden. Job was very well done and we were satisfied with the high level of customer service and contact prior to starting the job and during.

Quick turn about, fair price and work completed as requested