Placed an order online (SHUK_729300) and they refused to ship it despite me paying their shipping fees. No product and no refund as yet. Shocking customer service, buy elsewhere. EDIT - The reply b... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The chair itself is utterly amazing. Very easy to assemble, secure, and with ultra comfy cushions. However, the delivery time took almost two months and required lots of follow up. This was all explai... Voir plus
We had a very prompt delivery of our beige kitchen sink with no hassles, well packed, included all necessary fittings. Now installed it looks even better than we expected. Very happy customers! Ann,... Voir plus
L'entreprise a répondu
Ordered 30cm round black mirror from here, the quality is awful-frame does not meet there is a very visible gap, the mirror itself is simply hot glued to the frame but even that wasn't secure the whol... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Suave Home is a leading global online retailer in home furnishings, lighting & décor.
Coordonnées de contact
2,9
Moyen
198 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service and excellent product!
11 juin 2021
Excellent service,delivery very…
Excellent service,delivery very efficient lots of communication regarding time of delivery. Delivery man was so kind and pleasant,really lovely ,breath of fresh air from some grumpy delivery men from other companies.
11 juin 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Hi Roisin,
Thank you for your continued support and for taking the time to leave us such a lovely review! Glad to hear that you were happy with our delivery man :)
The SuaveHome.ie team
Réponse de Suave Home - Premium Home & Garden Furniture
Hi Claudia,
Thank you for your continued support and for taking the time to leave us such a lovely review! It's great to hear that you love the egg chair :)
The SuaveHome.ie team
5 ⭐️‘S for Irish Owned , Family Run Company.
This company is Irish owned ☘️… and I’m delighted to give them a 5 star ⭐️ review as they just simply deserve it. Top class service, feedback and quality products. Don’t hesitate to order.
10 juin 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Hi Eileen,
Thank you for your continued support and for taking the time to leave us such a lovely review!
The SuaveHome.ie team
Suave Homes
I received my egg chair yesterday. Suave Homes were a lovely company to deal with. Very efficient company who always returned phone calls and kept me informed of the progress of my order. I recommend them without hesitation
10 juin 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Hi Mary,
Thank you for your continued support and for taking the time to leave us such a lovely review! It's great to hear that you were happy with our customer service and your order from us.
The SuaveHome.ie team
Very professional and efficient service.
8 juin 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Hi Jennifer,
Thank you for your continued support and for taking the time to leave us such a lovely review!
The SuaveHome.ie team
Excellent service, totally recommend their business!
The egg chair was Fantastic quality and price! came on the date I requested in the comment section for my mams 60th. She couldn’t be happier with it!
8 juin 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Hi Alison,
Thank you for your continued support and for taking the time to leave us such a lovely review! It's great to hear that you we were able to deliver to you for your mams birthday :)
The SuaveHome.ie team
Réponse de Suave Home - Premium Home & Garden Furniture
Hi Maria,
Thank you for your continued support and for taking the time to leave us such a lovely review!
The SuaveHome.ie team
My egg chair that I ordered a few
My egg chair that I ordered a few, weeks ago has just arrived.
The service & communication from the company was super & Sergio who delivered my chair couldn't have been nicer. He told me how to put it together & it really did only take a few minutes.
Thank you Suave home a great product & service.
8 juin 2021
Avis spontané
Réponse de Suave Home - Premium Home & Garden Furniture
Hi Claire,
Thank you for your continued support and for taking the time to leave us such a lovely review! It's great to hear that you were happy with our service and your order from us.
The SuaveHome.ie team
Réponse de Suave Home - Premium Home & Garden Furniture
Hi David,
Thank you for taking the time to leave such a positive review! We are delighted that you are happy with your order and our service!
The SuaveHome.ie team
Absoloutely delighted with my eggchair
Absoloutely delighted with my eggchair. Was so surprised to receive it on a Sunday evening! What fantastic service!! I spent the whole bank holiday relaxing in it.
7 juin 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Thanks for the kind words, Susan...we were doing our best to get around to everyone...hence the Sunday delivery :)
The SuaveHome.ie team
Brilliant customer service
Brilliant customer service, I had a query on delivery and received a phone call back within minutes of leaving a message. The person I dealt with was very friendly and helpful.
7 juin 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Glad that we could help, Ciara :)
The SuaveHome.ie team
5 stars from us!
Such fantastic service! Couldn't believe the chair was delivered on a bank holiday Sunday! Thank you so much😊 Delighted to support a family run Irish business!
We will 100% order again!
7 juin 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Thanks for the kind words, Nicola :)
The SuaveHome.ie team
I ordered a double egg and got an email…
I ordered a double egg and got an email immediately to confirm my order but not a delivery date. I emailed them and. They replied within 24 hrs to explain that they excepted a delivery of stock within a couple of days and that I would get delivery within the next 2 weeks. I got my delivery within a week. I love a it and would recommend this Company to all.
6 juin 2021
Avis spontané
Réponse de Suave Home - Premium Home & Garden Furniture
Thanks for the kind words, Catherine...we hope that you'll enjoy your egg chair :)
The SuaveHome.ie team
Excellent quality and efficient…
Excellent quality and efficient friendly customer service.
Would highly recommend this company.
Barbara.
6 juin 2021
Avis spontané
Réponse de Suave Home - Premium Home & Garden Furniture
Thank you for the review, Barbara...glad you were delighted with our service!
The SuaveHome.ie team
Customer service is excellent
Customer service is excellent. I only wanted to order egg chair cushion and they were very accommodating and ordered me one. I would definetely recommend this company.
28 mai 2021
Saw their add on Facebook
Saw their add on Facebook. Was reluctant to buy from Facebook but checked their reviews and bought a cover for my hanging seat. It arrived 3 days later. Unfortunately the wrong size was sent out and when I phoned them they drove out to my house and swapped the cover over. Excellent service. Highly recommended.
16 mai 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Thanks for the review! Mistakes sometimes happen indeed and we thank you for being so accommodating with the replacement :)
The SuaveHome.ie team
Very easy to order on line
Very easy to order on line! Had a phone query regarding my order and a very helpful gentleman got back to me a few hours later! Great service!
30 avril 2021
Réponse de Suave Home - Premium Home & Garden Furniture
Thanks for the review Brid! Happy we were able to make it a smooth buying process for you :)
The SuaveHome.ie team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.