Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I placed an order with sugarlash on November 9 and received my confirmation on November 10th. On November 27th I contacted sugarlash to have them check what was going on with my order. I was told to... Voir plus

Noté 5 sur 5 étoiles

I used the online chat feature to ask questions. Much to my surprise two different representatives actually knew the answers. This shouldn't be unusual but I have never been on any chat where the reps... Voir plus

Noté 5 sur 5 étoiles

Sugarlash made me feel more confident as a lash technician than any online course could have provided me with. The training is unmatched and the perks are as well! I highly recommend them to anyone lo... Voir plus

Noté 1 sur 5 étoiles

If I could give zero stars, I would. This is the biggest Mickey Mouse company operation I’ve ever dealt with in my lifetime. They shipped me a bunk order, empty signature bond glue not even a drop in... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,5

Tous les avis

(32)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good customer service

I bought my courses online and had issues login in twice.But each time I was assisted to go back at my purchased course. I will definitely buy more courses from Sugarlash .

2 janvier 2023
Avis spontané
Noté 4 sur 5 étoiles

Great customer service

Website was really easy to order on, great customer service. They emailed back quickly after I asked some questions about my shipment. Will definitely recommend buying from here.

29 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I’ve had an incredible experience with…

I’ve had an incredible experience with SLP! I’ve been purchasing multiple courses and if you read it, it explains what comes in what package. I love SLP I felt inspired since the first classic course I took. I think lashing is a luxury and should be treated as such. I use all their products on my clients and I have had amazing feedback. I used to use other products but they weren’t as great in my environment. I’m in a high humid place with warm temps. With my dehumidifier I’m set with all their products. I love the package and I did sign up for their membership when they first released it back in august and has been the best decision for my career. I proudly showcase all SLS products on display. Fast amazing shipping too! Every time I’ve had a question customer service has been fantastic at response speed and are very polite and professional. I also feel like I have earned my certifications, which means a lot to me personally.

28 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing!!

I reached out about getting SDS sheets for their products and I received a response with everything I needed in less than an hour! Great customer service and great products!

14 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Misleading website, bad customer service

I purchased the Lash Lift 360 course online under the impression that the lash lift kit was included with the price in October 2020. The website's description led me to believe that there was several features included in the cost of the course, the kit of course being the most important. No where on the website was there a statement that materials needed to be purchased separately. The purchasing options did not include the kit, making you think that everything is bundled together. I had to provide detailed shipping information and the receipt said shipping was free, of course making me further think that I was receiving a kit. When I got no confirmation email about it a week later, I contacted the company online to see when my kit would ship out. They explained that the kit was a completely separate purchase, even though it was listed as being included with the course. I asked for a refund and was denied by 2 customer service reps and the so-called "academy". I was offered a $50 gift card instead. The kit separately was over $200!! Luckily I had paid with PayPal and filed a dispute with them. The company did not contact me back via PayPal for over 2 weeks. I had the option to escalate to PayPal and did so. I received my money back thanks to PayPal now, 4 weeks later. If not, I would be out $195 for a course that I bought under false pretenses. Their website has now luckily been updated with a slightly more detailed description, stating that the kit is indeed separate. This company is shady, sells their products with a bait and switch, and refuses refunds. I will not be doing further business with them.

29 novembre 2020
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus