I placed an order with sugarlash on November 9 and received my confirmation on November 10th. On November 27th I contacted sugarlash to have them check what was going on with my order. I was told to... Voir plus
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Lisez les avis des autres
I used the online chat feature to ask questions. Much to my surprise two different representatives actually knew the answers. This shouldn't be unusual but I have never been on any chat where the reps... Voir plus
Sugarlash made me feel more confident as a lash technician than any online course could have provided me with. The training is unmatched and the perks are as well! I highly recommend them to anyone lo... Voir plus
If I could give zero stars, I would. This is the biggest Mickey Mouse company operation I’ve ever dealt with in my lifetime. They shipped me a bunk order, empty signature bond glue not even a drop in... Voir plus
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Good customer service
I bought my courses online and had issues login in twice.But each time I was assisted to go back at my purchased course. I will definitely buy more courses from Sugarlash .
Great customer service
Website was really easy to order on, great customer service. They emailed back quickly after I asked some questions about my shipment. Will definitely recommend buying from here.
Sugarlash Pro has always been great to…
Sugarlash Pro has always been great to me! Speedy shipping, quality products and perfect packaging!
Love it best company
Love the products!
I’ve had an incredible experience with…
I’ve had an incredible experience with SLP! I’ve been purchasing multiple courses and if you read it, it explains what comes in what package. I love SLP I felt inspired since the first classic course I took. I think lashing is a luxury and should be treated as such. I use all their products on my clients and I have had amazing feedback. I used to use other products but they weren’t as great in my environment. I’m in a high humid place with warm temps. With my dehumidifier I’m set with all their products. I love the package and I did sign up for their membership when they first released it back in august and has been the best decision for my career. I proudly showcase all SLS products on display. Fast amazing shipping too! Every time I’ve had a question customer service has been fantastic at response speed and are very polite and professional. I also feel like I have earned my certifications, which means a lot to me personally.
I have a great experience with sugar lash products and customer service
I have a great experience with sugar lash pro company especially customer service is really helpful and I am satisfy with all products
Amazing!!
I reached out about getting SDS sheets for their products and I received a response with everything I needed in less than an hour! Great customer service and great products!
I love the product and always have…
I love the product and always have great customer service!
Misleading website, bad customer service
I purchased the Lash Lift 360 course online under the impression that the lash lift kit was included with the price in October 2020. The website's description led me to believe that there was several features included in the cost of the course, the kit of course being the most important. No where on the website was there a statement that materials needed to be purchased separately. The purchasing options did not include the kit, making you think that everything is bundled together. I had to provide detailed shipping information and the receipt said shipping was free, of course making me further think that I was receiving a kit. When I got no confirmation email about it a week later, I contacted the company online to see when my kit would ship out. They explained that the kit was a completely separate purchase, even though it was listed as being included with the course. I asked for a refund and was denied by 2 customer service reps and the so-called "academy". I was offered a $50 gift card instead. The kit separately was over $200!! Luckily I had paid with PayPal and filed a dispute with them. The company did not contact me back via PayPal for over 2 weeks. I had the option to escalate to PayPal and did so. I received my money back thanks to PayPal now, 4 weeks later. If not, I would be out $195 for a course that I bought under false pretenses. Their website has now luckily been updated with a slightly more detailed description, stating that the kit is indeed separate. This company is shady, sells their products with a bait and switch, and refuses refunds. I will not be doing further business with them.
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