Banner for Sulets

Sulets Avis 423

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Glad to have booked through Sulets- great experience throughout, from looking for properties to now living in them. Emma G our property manager has always gone above and beyond to help us with any iss... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our experience with Sulets has been fantastic. A Special mention to Emma for going above and beyond for us. She was so helpful, kind, supportive and efficient in helping us to resolve a huge problem (... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience working with Ruta as our realtor. She took the time to show us many properties, and even when we couldn’t find one that felt right, she never lost patience. Instead, she list... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently went to view a studio at The Summit, and I was genuinely impressed. The room size was much bigger than I expected, especially for a Plus studio. It felt spacious, modern, and really w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre d'hébergement pour étudiants
  2. Hébergement de groupes
  3. Société de gestion immobilière
  4. Agence immobilière
  5. Agence de location immobilière
  6. Résidence universitaire

À propos de Sulets

Écrit par l'entreprise

Join over 2300 students who choose to rent with Sulets every year.

Sulets shop front at De Montfort University

Sulets provide over 2500 student beds in Leicester. We are the leading provider of student accommodation in Leicester, and the only student accommodation provider recommended by both Leicester Student Unions. We also have strong relationships with both universities in Leicester. We offer student accommodation at 7 student halls with student studios, flats and shared apartments. We also provide over 150 student houses ranging from 1 bed to 8 bed student homes. All accommodation is located close to campus and at a budget to suit you, with all-inclusive bills available. We provide student accommodation to both De Montfort University and University of Leicester students.

Our mission is to provide better student accommodation at a fair price. Finding accommodation that is right for you is an important part of your university experience, we are here to help you with that choice. You can find the Sulets lettings office in the De Montfort Student’s Union.

Our reviews speak for themselves, and we take pride in our high levels of customer service and satisfaction to both students and landlords.

Leicester Student Housing Row of terraced houses Search Student Housing Leicester Student Halls, Studios, Flats & Apartments Inside a bedroom in student accommodation Search Student Halls Get in touch today to book a viewing Contact Us Are you a landlord? Join our landlord network

Student accommodation Leicester 🏡 🛏️ 🔑

Écrit par l'entreprise

Trusted by over 2300 Leicester students every year
Sulets are the only student housing & student lettings agent recommended by both Student’s Unions in Leicester. Sulets offer you the best private student accommodation in Leicester. This means, you’ll find the perfect student accommodation that fits your budget.

Guaranteed rent for landlords 🏡

Sulets Leased Service

Sulets Leased Service
Lease your property to Sulets for a fixed term, and we guarantee your rent. The service is fully inclusive for property owners and provides you will peace of mind that you will always receive the rent irrespective of whether the tenants pay and the property will be returned to you at the end of the lease. Get in touch for more info.

Coordonnées de contact

Leicester Student Housing

We offer a wide range of Leicester student homes to suit all budgets.

4,7

Excellent

TrustScore 4.5 sur 5

423 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had a fantastic experience with student Roost Newark

I had a fantastic experience with Student Roost. The accommodations were top-notch, and the staff were incredibly supportive and responsive. The facilities were always clean and well-maintained, creating a comfortable living environment. The location was also ideal, with easy access to campus and local amenities. Overall, I couldn’t have asked for a better place to live while studying. Highly recommended

24 août 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Hi Chioma, thank you for your positive review and feedback, we will pass your comments onto the team. Good luck with your studies!

Noté 5 sur 5 étoiles

Swift and professional

Swift and professional

5 septembre 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Hi Eke, thanks for your positive review and feedback. We will pass your feedback onto the team. Thanks!

Noté 5 sur 5 étoiles

Much better than a private landlord

We had our property managed by Josh and it has been great. If we needed maintenance work it was organised and carried out and was checked in on regularly so there would be evidence if anything was to be disputed at the end of the tenancy.
I would recommend going with Sulets over a private landlord, I have had a much better experience with Sulets than in previous properties with private landlords.

30 août 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Morning Hannah, thank you for your 5 star review & feedback. We are pleased to hear that Joshua was able to help you with your student home in Leicester.

Noté 4 sur 5 étoiles

Trusting staff at student roost…

Trusting staff at student roost brookland Road, very accommodating and helpful when needed

27 août 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Hi Humaira, thank you for your positive review and feedback from Brookland Road. Good luck with your studies!

Noté 5 sur 5 étoiles

Room as described

Room as described, helpful staff.

24 août 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Hi Peter,

Thank you for taking time leave a review! Good luck with your studies in Leicester.

Many thanks,
Sulets

Noté 1 sur 5 étoiles

It was horrendous

It was horrendous, do not go with this company.
Dirty living condition, lack of compassion and communication.
Rent and bill payment were a shambles.
We had 21 house viewings in the space of 6 months, with less than 24 hours notice.
Unkind staff in the office.
All round disgusting experience

1 septembre 2023
Logo de Sulets

Réponse : Sulets

Hi Nicola,

Thanks for your feedback and review, we are sorry to hear of issues with your student home. We understand you were not happy when someone dropped out of the tenancy and needed to find a replacement tenant, however you discussed this with your property manager, and we believed you were happy with the outcome.

We had no reports of any issues when you moved into the property following the send of our welcome email. Bills were paid via an external company called UniHomes, we believe there were some issues when the tenancy change happened however your property manager assisted and provided the details of the new tenant to UniHomes so they could add her on to the contract.

If there is anything else we can do in the meantime to help, please get in touch.

Kind Regards, Sulets.

Noté 5 sur 5 étoiles

Good communication and helpful staff

Sulets have been incredibly helpful. I originally ordered a studio for my university studies, during which the process was made very easy by the staff, who went above and beyond to answer questions. I was fortunate enough to be offered a degree apprenticeship, so I needed to cancel the studio for uni. Emma made this quick and easy, keeping me updated along the way, and ultimately finding another tenant. I recommend Sulets to anyone studying at university within Leicestershire.

26 juillet 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Morning Harry, thank you for your positive review & feedback, we will share your feedback with Emma. Good luck with your studies! 👍

Noté 5 sur 5 étoiles

Great Service

Recently contacted Sulets regarding tenancy takeover for my contract. Emma Godsell helped me with the process and within a month was able to find someone to takeover my tenancy. Would recommend.

25 juillet 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Morning Sid, thank you for your positive review & feedback, great to hear Emma was able to help with your tenancy takeover. Good luck with your studies! 👍

Noté 5 sur 5 étoiles

All students need someone like Emma to…

All students need someone like Emma to help them when things get hard. She’s been the best person to ever have helped me in sulets. I’ll never forget the kindness and the generosity she’s given me. Amazing person

19 juillet 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Hi Larry, thank you for your 5 star review. Great to hear your feedback, we will pass this onto Emma. Good luck with your studies in Leicester!

Noté 3 sur 5 étoiles

found us a great house but communication could be better

We found a great house with exactly what we wanted as there was 7 of us in the group and the agent was helpful and enthusiastic at first but when we were taking one of our friends off the contract due to change of circumstances we couldn’t get hold of the agent so i would say communication could be improved

6 juin 2024
Logo de Sulets

Réponse : Sulets

Hi Grace, thanks for your review and feedback. Great to hear you found a house which suited your group. We are sorry to hear you feel you couldn't get hold of us. We are working to amend the tenancy details with the new tenant, this process does take time. If you would like to speak with a member of our team we would be happy to help, just give us a call on 0116 467 0315. Good luck with your studies in Leicester! Thanks, Sulets.

Noté 4 sur 5 étoiles

N/a!

Was to long ago to remember accurately

18 janvier 2024
Logo de Sulets

Réponse : Sulets

Hi Hannah,

Thanks for your positive review. Good luck with your studies in Leicester.

Sulets. 👍

Noté 5 sur 5 étoiles

Simple Process

Simple process. Did what I wanted to do.

4 juillet 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Morning Daniel, thank you for your 5 star review. We will pass your feedback onto the team. Thanks.

Noté 5 sur 5 étoiles

Straightforward

Me and my flatmates experience with Sulets, was very straightforward and easy. We booked a viewing for a property and by the next week, we had signed the contact. Would definitely recommend going through Sulets!

10 novembre 2023
Logo de Sulets

Réponse : Sulets

Hi Lily,

Thank you for taking the time to leave your review. We are delighted to hear that you have had a positive experience when booking your student home.

Many thanks,
Sulets. 👍

Noté 5 sur 5 étoiles

Simple and no fuss

Had no issues, when something broke I rang Charlotte and she was straight on it every time, rarely had to wait more than a week. Inspections were always very quick, and they let you know well in advance so you have more than enough time to prepare.

Overall fantastic stay with no fuss.

29 juin 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Morning Max, Thank you for your positive review and feedback, it's great to hear that Charlotte was able to help you during your tenancy. Thanks! Sulets

Noté 5 sur 5 étoiles

Friendly assiatance

Timely response, stressfree, friendly assistance and detailed information from Joshua

25 juin 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Hi Benjamin, thank you for your 5 star review and feedback, great to hear that Joshua was able to help you. Thanks!

Noté 2 sur 5 étoiles

How can communication be this bad

Many issues have been brought up, with an unacceptable response time to said problems. Major leaking through the kitchen ceiling took approximately a whole week just for a simple fix that we were not allowed to do ourselves. Mold has been festering for the entire year and cleaning does not fix the issue, with sulets emails being very little help. Severe lack of communication and cannot stick to deadlines and dates, even if the company depended on it.

1 novembre 2023
Logo de Sulets

Réponse : Sulets

Hi Rhys,

Thanks for your feedback and review, we are sorry to hear of issues with your student home. We are aware you have been dealing with the landlord to resolve these.

If there is anything else we can do in the meantime to help, please contact your property manager.

Kind Regards, Sulets.

Noté 5 sur 5 étoiles

10/10

It’s very quiet which is nice. The accommodation is clean and tidy. The flat and rooms are lovely. The staff are helpful and there 24/7 which is great

29 mai 2024
Avis spontané
Logo de Sulets

Réponse : Sulets

Hi Lucy, thanks for your positive review and feedback. We will pass your feedback onto the team. Thanks!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus