Summoraft Avis 

58
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It’s been a great experience doing business with Summoraft. They were very helpful and answered all my questions when placing my order. I feel Summoraft is a very trustworthy and accommodating compa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company deserves a positive review. I had issues w thinking order was taking too long. They responded immediately .. the bracelet is very special but i could not figure out the clasp. I wrote... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received wonderful customer service from representative Gomez! He was very helpful, took his time, and helped me track down my son's birthday keepsake bracelet. I now have exact tracking informati... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The mens bracelet with the Tiger's Eye stones is beautiful, unfortunately it broke after a couple times wearing it. Because i ordered it a month before his graduation, they would not replace or refund... Voir plus

L'entreprise a répondu


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4,0

Bien

TrustScore 4 sur 5

58 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 54 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,0

Tous les avis

(58)

58 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service

Product arrived quickly and the customer service team is Excellent. Highly recommend this company to others.

27 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you so much for your wonderful review! We're delighted to hear that your order arrived quickly and that you had a great experience with our customer service team. It means a lot to us that you would recommend Summoraft to others. We truly appreciate your support and hope our keepsake brings joy for many years to come. Thank you for choosing Summoraft! ❤️

Noté 5 sur 5 étoiles

Thank you!

This company deserves a positive review. I had issues w thinking order was taking too long. They responded immediately .. the bracelet is very special but i could not figure out the clasp. I wrote to them and the same day got a response on what to do. Highly recommend.

26 juillet 2026
Avis spontané
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Réponse de Summoraft

We truly appreciate you taking the time to share your experience. It is wonderful to know our team was able to respond quickly and help answer your questions. We are committed to providing both meaningful keepsakes and exceptional customer service. Thank you for your recommendation and for choosing Summoraft. We hope your gift is treasured for years to come. ❤️

Noté 5 sur 5 étoiles

I received the bracelet I ordered for…my son

I received the bracelet I ordered for my son and I love it. I tried to open it but couldn't. Even though it did come with instructions on how to. So I emailed Summoraft and asked them how to open it. They were very fast with a reply telling me how to and with another photo showing me. Silly me! I was trying to open it with the lock flat and it opened sideways. They also said if it didn't come undone to get back to them and they would rectify it. I was very pleased with the whole experience. The bracelet is very easy to open when you know how 🤣 I just didn't look at the instruction photo properly. Totally my fault.

24 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you for taking the time to share your experience. The clasp is different from a traditional bracelet, so it can take a moment to get used to. It's great to hear the instructions and follow up helped, and that everything worked out in the end. Thank you for choosing Summoraft, and best wishes to your son as he enjoys his keepsake.

Noté 5 sur 5 étoiles

It’s been a great experience

It’s been a great experience doing business with Summoraft. They were very helpful and answered all my questions when placing my order. I feel Summoraft is a very trustworthy and accommodating company. They stand behind their word and products! I ordered my son the engraved Tiger Eye
Bracelet for his 25th Birthday. It arrived
on schedule just in time for his special day. He loved it!

5 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you for placing your trust in Summoraft. Knowing your son's birthday gift arrived on time and was well received is exactly what we hope for with every order. It was a pleasure assisting you throughout the process, and your thoughtful feedback means a great deal to our team. Wishing your son many happy memories with his bracelet.

Noté 1 sur 5 étoiles

ordered a specially engraved bracelet…

ordered a specially engraved bracelet for my son. finally got the box and was excited to give it to him. however….THE BOX WAS EMPTY!!! who does business like that?!? you do.

24 juillet 2026
Avis spontané
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Réponse de Summoraft

We're sorry to hear about your experience. An empty box is certainly not what should have happened. We were unable to find any previous communication regarding this order, and we'd appreciate the opportunity to investigate and make it right. Please contact us at help@summoraft.com with your order number, and our team will be happy to assist you as quickly as possible.

Noté 5 sur 5 étoiles

I really loved this bracelet and my son…

I really loved this bracelet and my son cried when I gave it to him. Beautiful piece and wonderful company.

23 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you for your thoughtful review. It is truly rewarding to know the bracelet made such a meaningful impact and that your son cherished the gift. Thank you for choosing Summoraft to be part of such a special occasion. We sincerely appreciate your support and hope this keepsake will be treasured for years to come.

Noté 1 sur 5 étoiles

Absolute garbage

Absolute garbage. Bought as a gift for my son, the wire snapped less than a month after I gave it to him. I contacted the company for a replacement and their customer service was more despicable than their product quality. They offered me 30% off a replacement. Will never shop here again and will warn everyone i know not to waste their money.

23 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

The mens bracelet with the Tiger's Eye…

The mens bracelet with the Tiger's Eye stones is beautiful, unfortunately it broke after a couple times wearing it. Because i ordered it a month before his graduation, they would not replace or refund this item. I feel this is unacceptable since it was a gift and I can clearly get it cheaper on Amazon.

22 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you for taking the time to share your feedback. We're sorry to hear the bracelet did not perform as expected. While your order was outside our replacement period based on the purchase date, we understand how disappointing it is when a special gift doesn't meet expectations. Please don't hesitate to contact us if there's anything further we can do to assist.

Noté 1 sur 5 étoiles

Site does not offer exchange or return!

Bracelet ordered was wrong size. Called to start an exchange and was told that they do not accept returns. I should have checked other reviews, they have been reported to BBB as a scam site. What a waste of $50! It’s engraved so I can’t even give this to anyone else!

22 juillet 2026
Avis spontané
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Réponse de Summoraft

Hello Barbara, and thank you for taking the time to share your experience. We are truly sorry the bracelet did not fit the way you hoped, and we understand how disappointing that is, especially for a gift.
Each of our bracelets is made to order and engraved to the exact size selected at checkout, which is why personalized pieces are marked final sale, a policy shown on the product page and in the order confirmation. This is not an unwillingness to help. Once a piece is engraved to a specific person, we are simply unable to restock or resell it.
We did want to make this right, which is why we followed up by email with a discount toward a replacement in the larger size. That offer still stands, and we would genuinely like to help you get a bracelet that fits. Please reply to that email or reach us at help@summoraft.com and we will take care of you.
Summoraft

Noté 1 sur 5 étoiles

I purchased the tigers eye “son”…

I purchased the tigers eye “son” bracelet and the engraving wore off after a few times of wearing. This was very disappointing and clearly an item not fit for purpose. Please don’t waste your money on something sold as “ suitable for daily wear” The company will replace the item but it’s clearly a fault in the engraving.

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I received wonderful customer service!

I received wonderful customer service from representative Gomez! He was very helpful, took his time, and helped me track down my son's birthday keepsake bracelet. I now have exact tracking information to follow, so I know it will be here on time! Thank You!

17 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you so much, Jimmy!

We're delighted to hear that Gomez was able to assist you and provide the tracking information you needed. Our team understands how important these personalized keepsakes are, especially when they're gifts for special occasions like your son's birthday.

We truly appreciate you taking the time to share your experience, and we're honored you chose Summoraft. We hope your son loves his bracelet, and we look forward to serving you again in the future!

– The Summoraft Team

Noté 5 sur 5 étoiles

Sons personalized tiger eye bracelet

I ordered a personalized tiger eye bracelet for my son. The bracelet came within the delivery timeframe quoted and I was so pleased with the final product. My son does not wear jewelry so I was not sure if he would or would not like it. He LOVES it! Unfortunately, the bracelet broke and he was pretty upset. To be clear, since he does not wear jewelry we do not think the breakage was a flaw in the design - it was more he is not used to wearing something on his wrist.
When I reached out to the company to replace the bracelet they were very accommodating and even offered the replacement at a discount.
Customer service is great and more importantly so is the product!

10 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you so much for taking the time to share your experience.

We're delighted to hear that your son loves his bracelet, and we truly appreciate your understanding regarding what happened. Your thoughtful comments mean a great deal to us.

At Summoraft, we know these bracelets represent meaningful moments and lasting memories, so we're always happy to help whenever we can.

Thank you again for your kind words about both our product and customer service. We hope your son's replacement bracelet brings him many years of enjoyment.

Warm regards,
The Summoraft Team

Noté 5 sur 5 étoiles

The words from a mother's heart were…

The words from a mother's heart were inscribed on the inside of the box holding the bracelet. The bracelet looked to be his style then they put an inscription on the inside of a few words phrase and his initials. It was a huge blessing to my heart that he liked it and said yes he would wear it. Very thankful.

13 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you so much for your wonderful review.

Reading that your son said "yes, he would wear it" truly made our day. We know how meaningful that moment must have been, and we're honored that one of our keepsakes could help express the love and pride you wanted to share with him.

We sincerely appreciate your kind words and your support. We hope the bracelet serves as a lasting reminder of your love for many years to come.

Warm regards,
The Summoraft Team

Noté 5 sur 5 étoiles

I had a special request

I had a special request. They fulfilled my request. The bracelets were beautiful for my son and my daughter. I am absolutely thrilled with them. I highly recommend them top quality product absolutely beautiful and very fast shipping.

3 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you so much for your wonderful review!

We're delighted that we were able to accommodate your special request and that both bracelets arrived just as you had hoped. Knowing that you and your son and daughter are thrilled with them means so much to our team.

Thank you for your kind words about the quality, shipping, and your experience with us. We truly appreciate your recommendation and are grateful you chose Summoraft to create these meaningful keepsakes.

Warm regards,
The Summoraft Team

Noté 5 sur 5 étoiles

My son’s bracelet was beautiful and…

My son’s bracelet was beautiful and brought him to tears. He had such a hard time getting through middle school, and this really meant so much to him. He rarely takes it off. Unfortunately it broke and he was heartbreaking, but the company is helping us to replace it and he should have it back on in no time.

11 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you so much for sharing your experience with us. ❤️

Your review truly touched our hearts. Knowing that the bracelet brought your son to tears and meant so much to him during such an important time in his life is exactly why we create these keepsakes. 💙

We're very sorry it was damaged, but we're so glad we could help arrange a replacement for him. We hope his new bracelet serves as a lasting reminder of your love, encouragement, and belief in him for many years to come. 🧿✨

Thank you again for your kind words and for giving us the opportunity to make things right. It truly means the world to our team. 🙏

Warm regards,
The Summoraft Team 💝

Noté 5 sur 5 étoiles

Wonderful service and a beautifully received gift.

The folks at Summoraft were incredibly kind and helpful after my order had been ripped out of the packaging on my porch. Once the new one arrived, I immediately gave it to my son who was very moved by the message and the personalization. He's gone through a lot in the past few years and had a hard time talking about it. He instantly put the bracelet on and gave me a hug. I know he doesn't always want to hear me, but I hope this message of love will stay with him through the dark times.

11 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you for sharing such a personal story with us. ❤️

We're so sorry your original package was damaged, but we're delighted we were able to help get another bracelet to you.

Hearing that your son immediately put it on and gave you a hug is something our whole team appreciates. Those quiet, meaningful moments between a parent and child are exactly what make these keepsakes so special.

We hope the bracelet continues to remind him that, no matter what life brings, your love is always with him. Thank you for letting Summoraft be a small part of that journey. 💙

Wishing you and your family all the very best,

The Summoraft Team ✨

Noté 5 sur 5 étoiles

Don’t Pass this up

It is a long story, but I am so glad I did not cancel the bracelets that were ordered in error The bracelet is amazing but even more importantly is your customer service as they put up with a cranky person with utmost respect and professionalism

10 juillet 2026
Avis spontané
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Réponse de Summoraft

hank you for giving us a second chance! 😊

We had to smile when we read your review. Sometimes the best stories don't start perfectly, and we're so glad everything worked out in the end.

Your kind words about our customer service mean just as much to us as your comments about the bracelets. We know we don't always get everything right the first time, but we'll always do our best to make things right.

We hope the bracelets are enjoyed for many years to come, and we truly appreciate your patience, understanding, and trust. Wishing you and your family all the best! 💙✨

Noté 3 sur 5 étoiles

How long does it take for delivery

How long does it take for delivery? I’ve been waiting 2 weeks now. Hopefully I will get it soon and not a scam.
Update….. came today very happy. Thankyou.

1 juillet 2026
Avis spontané
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Réponse de Summoraft

Hi Schofield,

Thank you for taking the time to update your review.

We're delighted to hear that your order has arrived and that you're happy with it.

We understand that waiting for a personalized keepsake can be concerning, especially before tracking has fully updated. We appreciate your patience while your custom bracelet was individually crafted, inspected, and delivered.

We also appreciate your earlier indication that you would update your review once your order arrived, and we're glad the outcome met your expectations.

Thank you again for choosing Summoraft. We hope your bracelet will be a meaningful keepsake for years to come.

Noté 5 sur 5 étoiles

I purchased this bracelet for my son…

I purchased this bracelet for my son who has had a tremendously difficult year and needed not just the message but the constant reminder that he is seen and loved and supported. Within a month the bracelet fell apart but I got in touch with their customer service and was offered a fair replacement option. This product is unique in that its target audience is intended for young boys and men who need the reminder that despite the pressures of society their emotions are real and need to be recognized and acknowledged. It’s not just a product it’s a strong message that can positively influence someone who is struggling to know they aren’t alone

9 juillet 2026
Avis spontané
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Réponse de Summoraft

Thank you for taking the time to share such a thoughtful review. 💙

Your words perfectly capture what we hope these bracelets represent. They're more than just an accessory—they're a reminder that someone believes in you, stands beside you, and cares deeply.

We're sorry the original bracelet didn't hold up as expected, but we're grateful we had the opportunity to help with a replacement. Thank you for recognizing our customer service and for sharing your experience so openly.

We hope your son continues to wear his bracelet with pride and that its message brings him strength and encouragement whenever he needs it most. Wishing him brighter days ahead. ❤️✨

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