Human staff deserves ten stars. I registered four stars because of the inadequacy of Sunbit's AI to even understand my question much less address it. When I finally got to a person, I had an answer... Voir plus
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Lisez les avis des autres
Didn’t think I would have gotten approved to help me with the repairs on my, but I did. Sunbit is one of the best companies I’ve dealt with. Low monthly payments, give you plenty of time to pay off... Voir plus
L'entreprise a répondu
My representative was awesome!!! First, she was in America and spoke perfect English, not in a foreign country. She stayed on with me till both of my phones had my card working in Google Wallet perfec... Voir plus
L'entreprise a répondu
The customer service worker Kat was very very sweet and helpful when I was having a total meltdown about my account. She explained everything to me and assured me that everything will be alright, That... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sunbit builds financial technology for real life. Our technology approves the majority of people who apply and eases the stress of paying for life’s expenses by giving people more options on how and when to pay. Sunbit offers a next-gen, no fee credit card and point-of-sale lending technology available at over 27,000 service locations, including auto dealership service centers, optical practices, dentist offices, and specialty healthcare services. View our privacy policy here: https://sunbit.com/consumer_privacy Sunbit Now, LLC, NMLS ID 1760582
Sunbit Now, Pay Over Time
Écrit par l'entreprise
- For the things that matter most.
- Sunbit technology is used by millions of people to pay over time for auto service and repairs, dental treatments, home services, pet care, and more. The majority of people who apply are approved, every offer is personalized, interest rates are fair and transparent, and there are absolutely no late fees, origination fees, penalty fees, or penalty APRs. We also offer an invitation only fee-free credit card for our best customers.
Coordonnées de contact
PO Box 24010, 90024, Los Angeles, Etats-Unis
- 1-855-678-6248
- sunbit.com
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A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Very helpful im extremely greatful for…
Very helpful im extremely greatful for thier help

Réponse : Sunbit
Sunbit; POOR SERVICE!
Visited auto dealership inquiring about sunbit financing for service. With their assistance, submitted application into Sunbit and was approved. Returned to dealership 10 days later, had service done and tried to use Sunbit for financing service done. On this visit Sunbit would not cover my costs unless I provided the following; Photo of my license (front and back), selfie photo of myself, photos of my signed social security card, photos of current utility bill.... Who has copies of their utility bill and/or their social security card on their person on a daily basis? Needless to say, I had to pay for services another way....I will most definately share this poor Sunbit experience with all.

Réponse : Sunbit
Customer Service is experience and…
Customer Service is experience and helpful and patience.

Réponse : Sunbit
The service and professionalism of the…
The service and professionalism of the representative.

Réponse : Sunbit
I love Sunbit
I love Sunbit; it made things possible for me when I had no one to turn to or any help from other resources! Thank you Sunbit! I have become a Sunbit believer!!!

Réponse : Sunbit
Insane astronomical fees
If u request $200. You are approved for $100. And have to pay $300-400 in interest Fees. You are paying $400 for a $100 loan. This is insane. Beyond excessive. Run I tell you. Progressive leasing doesn't do this.

Réponse : Sunbit
Always quick to process my payment over…
Always quick to process my payment over the phone

Réponse : Sunbit

Réponse : Sunbit
I had identity theft happen with my…
I had identity theft happen with my Sunbit Visa card 2x's without even having the cards activated.

Réponse : Sunbit
She was very nice and answered my question and very helpful I enjoyed talking to her
Very polite and helpful.

Réponse : Sunbit
The professionalism of everyone…
The professionalism of everyone involved from start to finish.

Réponse : Sunbit
I call every time I need to change my…
I call every time I need to change my payment date. They are very pleasant and professional. I been very
please with the service.
Thank you,

Réponse : Sunbit
Human staff deserves ten stars but not AI
Human staff deserves ten stars. I registered four stars because of the inadequacy of Sunbit's AI to even understand my question much less address it. When I finally got to a person, I had an answer in seconds. My question was that I was unable to pay by credit card instead of debit card. AI wasted 1/2 hour of my time. I know that AI saves Sunbit money (fewer staff ) but you lose by reducing customer satisfaction. My suggestion: Hire more staff and deemphasize AI to handle customer service.
My Charge card had been compromised
My Charge card had been compromised. The agent I spoke with took care of cancelling that card and setting me up for a replacement card

Réponse : Sunbit

Réponse : Sunbit
THEY ANSWERED ALL MY QUESTIONS AND SENT…
THEY ANSWERED ALL MY QUESTIONS AND SENT ME A NEW CARD THE CUSTOMER SERVICE WAS EXCEPTIONAL AWESOME EXPERIENCE

Réponse : Sunbit
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