Overall, our experience from the start was very good. While we did a have a minor issue or two, SPF was there to do whatever it took to make us happy. The communication from start to finish was... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We were very pleased with SPF Screens from the planning to the installation. Professional and knowledgeable sales and installers. No up selling and fair pricing. Would definitely recommend this compan... Voir plus
The entire team was very professional and knowledgeable. They took care of the smallest of details during the installation. Installers answered all of my questions and explained how each step of the i... Voir plus
L'entreprise a répondu
Love my new awning. Install was performed in a neat and professional manner. Cost was considerably lower than other estimates I received for the same product.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
SPF Screens & Awnings designs, manufactures, installs, and supports custom motorized outdoor shade and protection solutions for homeowners looking to create more comfortable, usable outdoor spaces. Family-founded and service-driven, SPF helps customers transform patios, lanais, decks, garages, and outdoor living areas with retractable screens, awnings, shades, and smart-home compatible products.
Coordonnées de contact
Etats-Unis
- sunprotection.com
4,9
Excellent
428 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de SPF Screens & Awnings
Thank you for the 5-star review! We're proud to deliver on our promises and make the process as smooth as possible. We truly appreciate your trust and support!
Réponse de SPF Screens & Awnings
Thank you for the 5-star review! We're glad to hear you're happy with the quality of the materials and the professionalism of our team. We appreciate your support!
Réponse de SPF Screens & Awnings
Thank you for the wonderful 5-star review! We're thrilled to hear you're happy with the product, workmanship, and installation. We appreciate your support and hope you enjoy your new SPF upgrade for years to come!
Great product and service
From sales to installation, very impressed with the SPF team and their products.
22 juillet 2026
Réponse de SPF Screens & Awnings
Thank you for the fantastic 5-star review! We're so glad our team made a great impression from sales through installation. We truly appreciate your support and hope you enjoy your new SPF product!
Réponse de SPF Screens & Awnings
Thank you for the 5-star review! We're delighted to hear you received great service, timely installation, and that our team delivered on our commitment to quality. We truly appreciate your trust and support!
Great product and staff
14 juillet 2026
Réponse de SPF Screens & Awnings
Thank you, Gus, for your great review! Thank you for choosing SPF.
Great sales and installation on time👍
7 juillet 2026
Réponse de SPF Screens & Awnings
Thank you for sharing your positive experience with us, Ed. We are so glad you chose SPF Screens & Awnings!
Réponse de SPF Screens & Awnings
Thank you for the kind words, Tom. We are glad you are loving your new screens!
Very Satisfied with our Motorized Sunshade
Our sales agent and the installation was very professional, knowledgeable and friendly. The customized motorized sunshade is made of high quality.
The sunshade was available in the timeframe that the Sales Agent stated it would be. However, we were a little disappointed that it took another 4 weeks for the installation team to be available for the install.
Overall, we are very pleased!
28 juin 2026
Réponse de SPF Screens & Awnings
Thank you for your thoughtful review! We're delighted to hear you were pleased with our team and the quality of your new motorized product, and we appreciate your patience regarding the installation scheduling. We hope you enjoy your new shade for years to come.
SPF exceptional service and products
I had an awning placed in my lanai about one month ago and the service people were exceptional! Following up, weeks later, I wanted help with a 'pitch' adjustment to position the screen just right from the changing sun direction, I called them again to help. They sent a service gentleman by the name of Deigo. He continued the exceptional experience, educated me further on a few 'operational' items, AND came up with a solution that was original and one I never could have imagined for another issue. He, and their entire team at SPF are perfection when it comes to installation, and customer service, from the inside to the outside team!
2 juillet 2026
Avis spontané
Réponse de SPF Screens & Awnings
Thank you so much for your thoughtful review and for taking the time to share your experience! We're thrilled to hear that Diego and the entire SPF team exceeded your expectations, and we truly appreciate the opportunity to continue supporting you long after your installation.
Great customer service great quality…
Great customer service great quality great experience
24 juin 2026
Réponse de SPF Screens & Awnings
Thank you for your kind words! We're so glad you had a great experience and truly appreciate your support.
Réponse de SPF Screens & Awnings
Thank you for sharing your great experience with us, Teresa!
Réponse de SPF Screens & Awnings
Thank you, Brian, for sharing. your positive experience you had with SPF Screens & Awnings. We are glad everything worked out. Thank you for choosing SPF Screens & Awnings!
Very prompt arrival at my home
Very prompt arrival at my home. Very fast, helpful with the overview of the screens, very flexible with installation and very good at cleaning up after themselves
30 juin 2026
Réponse de SPF Screens & Awnings
Thank you so much for the wonderful review! We're glad you were happy with our prompt service, installation, and cleanup. We truly appreciate your support and hope you enjoy your new screens!
Highly recommend SPF for their screening product!
Process from beginning with Kyndale to final installation by Kyle was well done and I am very pleased with the results. This is the second time I have bought a screen from SPF for my home. First one was in Florida and now in South Carolina. Would do it again.
30 juin 2026
Réponse de SPF Screens & Awnings
Thank you for your continued trust in SPF! It means so much that you've chosen us for two homes in two different states. We're thrilled you're pleased with the results and look forward to helping you again in the future!
Réponse de SPF Screens & Awnings
Susan, thank you for taking the time to write us such a positive review. Thank you for choosing SPF Screens & Awnings!
The entire process from product…
The entire process from product introduction to installation was completed timely and professionally.
We absolutely love our outdoor space! We are able to enjoy it during the hot days of summer comfortably without having air conditioning.
12 juin 2026
Réponse de SPF Screens & Awnings
Thank you so much for your wonderful review! We're thrilled to hear the entire process was timely and professional. Even more importantly, we're so glad you're loving your new outdoor space and can enjoy it comfortably throughout the summer. Thank you for trusting SPF Screens & Awnings with your project, and enjoy your outdoor oasis!
Rough Customer Service Experience
Called the company to schedule a consultation for a large residential lanai awning project. Scheduled for today between 8:00 AM and 10:00 AM. Received an e mail and multiple texts confirming the appointment date and time.
My wife and I took time away from our business and sales person was simply a “no show” No e mail or multiple texts advising us there was a problem with our appointment today.
I contacted their sales number and was told the salesperson was not returning their own calls. Sales agent said we will offer you an exclusive $250 discount, the same discount in their advertisement in their add in “The Home Mag Tampa east, issue 7, 2026.
Understandably that things come up, but such an easy solve to pro actively contact the customer. Not a great day off for us and a lost sale for SPF Screens & Awnings.
27 juin 2026
Avis spontané
Réponse de SPF Screens & Awnings
Thank you for taking the time to share your experience. We sincerely apologize that we missed your scheduled consultation and, more importantly, that no one contacted you to let you know there was an issue.
We understand that you and your wife took valuable time away from your business, and we recognize how frustrating and disappointing that must have been.
This is not the level of communication or service we strive to provide. While unexpected situations can arise, you are absolutely right that a simple phone call or message should have been made to keep you informed. We are reviewing what happened internally to ensure this does not happen again.
We appreciate your honest feedback, as it helps us improve. If you're willing to give us another opportunity, we'd welcome the chance to make this right. A member of our management team is reaching out to your directly on this matter.
Sales and installation was very…
Sales and installation was very good….Only issue was that SPF had incorrect address (previous install address).
18 juin 2026
Réponse de SPF Screens & Awnings
Thank you for the 5-star review! We're so glad to hear you had a great experience with both our sales team and installation crew. We also appreciate you pointing out the issue with the incorrect address on file. We apologize for the mix-up and will use your feedback to help improve our processes moving forward. Thank you for choosing SPF.
All phases were great!
24 juin 2026
Réponse de SPF Screens & Awnings
Thank you for sharing your feedback, Ryan! We appreciate you taking the time to give us a review.
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