Sunshine Loans Australia Avis 

222
•
TrustScore 4 sur 5

4,0

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Noté 5 sur 5 étoiles

Sunshine gave me an initial small loan after a petriod of financial difficuly. Over the past 3 years i have had several loans approved and feel we now have a good deal of trust. Sunshine do fair due d... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Sunshine loans asked why I wouldn’t sign the contract I replied repayments too high 2000 loan repayment a week was $151.28 which would be $2723 so they sent me a review of $152.68 total $2748.24 great... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sunshine loans gave me a chance after my previous financial difficulties, I am now able to build my credit rating again. I recently came out of a DV situation I needed to get my bills paid, car fixed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I highly rate Sunshine Loans both for their willingness to help “those on Centrelink benefits” but MORESO their Customer Service Section is the best Bar None!!! By the time I’ve signed in and reques... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

We take the hassle out of short-term loans! A simple 3-step application, prompt assessment, and money in your account as fast as your bank can handle it. If you're worried about a credit check, we've got you covered. Our assessment process takes into account your current circumstances, not something that might have happened years ago. Get $2,050 to $2,500 with no fuss today!


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4,0

Bien

TrustScore 4 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,0

Tous les avis

(222)

11 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Try one of the hundreds of other lenders first

These people help you get in to dept! But won't help you out of it! There are hundreds of other lenders who are much more fair and less demanding, try 1 of the hundreds of others fist trust me I did and got a much better deal with much less fees and interests

22 décembre 2019
Avis spontané
Noté 1 sur 5 étoiles

NO....

NO....
I dont agree with 4 stars...
I only rate u a half a star because you reject people...not only myself...
Disappointed

5 décembre 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Hi Melissa, we’re very sorry we couldn’t help you this time. We hate to disappoint and inconvenience potential customers but we take our responsible lending obligations very seriously and, as per the law, we must apply a rigorous assessment process to each and every application. We consider a number of factors, and if any show that an applicant would experience financial pressure as a result of our lending, we must decline. This remains true even if the applicant has successfully repaid loans with us in the past. Once again, we're very sorry to disappoint!

Noté 1 sur 5 étoiles

LACK OF UNDERSTANDING

Worst loan place that I have encountered with. In all seriousness, this company does not understand courtesy. I had called prior to the payment of my loan to make an arrangement due to the fact that I didn’t have enough money from my pay to cover all my bills for that week. I advised that I would be able to make up for this payment in the next fortnight however they told me that the direct debit was going remain on despite me telling them I needed that money for other bills and rent and I gave them the courteous call prior to the payment going out. Extremely appalled by the service and lack of understanding you have for customers, my experience here has been extremely unsatisfactory due to the fact that you couldn’t simply understand the situation I was in. I spoke with Braydon whom offered no assistance to my situation. You guys are so quick to approve a loan for individuals and despite me paying my normal scheduled payments on this one occasion I asked for an arrangement you have left my current bank account at the moment overdrawn , even though I called prior to the payment day that I could not make this schedule payments.

4 décembre 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Hi Adrieana, we’re very sorry to see that we didn't provide a satisfactory experience. We'd love an opportunity to improve and turn your thoughts around, so we invite you to send an email to sunshine@sunshineloans.com.au with the details and we'd be more than happy to review your loan, any fees incurred, and your customer service experience. We've copied this response to the other review you posted on productreview.com.au, in case you don't see our reply here.

Noté 5 sur 5 étoiles

Great loans

Fast, easy, and no huge fortnightly amount to pay the loan. Very happy indeed!

10 septembre 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Thanks for the kind words, and glad we could help out!

Noté 5 sur 5 étoiles

Awesome! Highly recommend

10/10 second time using saved me to get some emergency money to fix my car highly recommend! Thanks guys 😁😁

8 septembre 2019
Avis spontané
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Réponse de Sunshine Loans Australia

No worries, Jason! Glad we could help, and thanks for the great review. :D

Noté 5 sur 5 étoiles

Best in the market on all basis

I have used sunshine loans on many an occasion, they are a very fair ,understanding also very responsive and a top notch professional company and I wouldn't go anywhere else, with only a couple of calls over my loan periods with a request they were only to eager and friendly to help ,very very friendly staff who make me feel comfortable ,never do you get tha from anywhere ,I will always use sunshine loans and I do 100% recommend you give them a go ,very satisfied customer,thank you guys

6 septembre 2019
Avis spontané
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Réponse de Sunshine Loans Australia

What a great review! Thank you very much, Robert. And we're very glad we could be of assistance.

Noté 5 sur 5 étoiles

I have used sunshine twice now and if…

I have used sunshine twice now and if the need arises I shall use them agin vast easy to use and friendly service I would happily recommend

14 août 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Glad we could be of service, Garth. And thanks for dropping by to leave a great review, much appreciated!

Noté 5 sur 5 étoiles

outstanding and expedient service in my case

I'd suggest just having the direct debit amount available and just pay them back properly like you agreed to. They provided outstanding and expedient service in my case. It's in black and white the penalties for late payments, I'd suggest to you reading that first, and actually paying them back as they ask you to.

7 août 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Hi Alby, thanks very much for the 5-star rating! And you're quite right, we encourage everyone to carefully consider the contract and their situation before making any financial commitments.

Noté 1 sur 5 étoiles

the most invasive loan company i have...

the most invasive loan company i have ever experienced, don’t try to reduce a payment due to hardship - even if you call in advance and explain the situation they’ll charge you more in fees to reduce it than just missing it completely. Also, don’t try to do the right thing and call them to work out an arrangement they don’t care and will continue to charge you.
The best advice I can give is to avoid them for two months and have them call you to waive the fees as what happened with my friend. However try to do the right thing and call them first, they won’t help and will charge you for anything they can find.
Would never go through them again.

19 juin 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Hi TE, we're very sorry to hear about your unsatisfactory experience. We'd appreciate the opportunity to investigate and rectify the situation, but we're unable to find your details with only "TE" to go by. Although it sounds like you've already reached out, would you mind popping through an email to sunshine@sunshineloans.com.au with the details? Our customer service team is more than happy to review your loan, your experience, and any fees you may have incurred.

Noté 5 sur 5 étoiles

super fast

super fast
hassle free
totally recommended

27 mai 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Thanks, Nicki, much appreciated!

Noté 1 sur 5 étoiles

Typical shylocks

Typical shylocks. Will offer you a 'car' loan but only approve enough for a wreck that you'll need more finance just to get on the road and expect you to pay through the nose for it.

These companies all need shutting down.

Usury is a sin.

25 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

I’m a long time customer of Sunshine Loans Highly Recommended

I’m a long time customer of Sunshine Loans for small amounts from time to time and highly recommend them Easy to apply and get docs online to sign and prompt deposit of funds ..
Highly Recommended Regards Peter Ryan

23 mars 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Thanks for the great review, Peter!

Noté 5 sur 5 étoiles

Great service would highly recommend

Great service would highly recommend! I was in abit of pickle and needed money fast, this process is short and sweet you get your money within a few hours and 8weeks it's paid off no strings. Cheers for the support when I needed it. Thumbs up!

7 mars 2019
Avis spontané
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Réponse de Sunshine Loans Australia

No worries, Chris! And thanks for taking the time to leave a great review, it helps out a lot.

Noté 5 sur 5 étoiles

I have had quite a few loans through…

I have had quite a few loans through sunshine loans. And the reason I kept going back was because of there outstanding service. I went through a major hiccup and I needed to sort my payments out due to medical reasons. Not only once but countless times I needed help due to financial reasons I needed my account put on hold and not once did they judge me or question me. Sunshine loans always goes above and beyond to help. If you always keep them updated they are very very understanding. This to me is what sets sunshine loans above the rest. They are never here to judge they understand that we all are human and sometimes in our life we have things that happen out of our control. I have not once come across a person at sunshine loans that was not understanding to my situation..i recommend sunshine loans to everyone considering a loan..thanks sunshine loans you are amazing and your sevice and understanding is just something I have never received from anyone else. Can't wait to get back on track to use your service again. Thanks for helping me do that every step of the way. So if anyone is reading this remember they always help and understand even in hard times
Donna Milne

6 mars 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Hi Donna, thank you for the incredible review. And it's great to hear that we've been able to help out when needed and we hope things go better for you in the future! Sometimes life chucks too many surprises at us. Thank you again!

Noté 5 sur 5 étoiles

Good to you if you’re good to them!

Great company, very easy to deal with and for someone with bad credit it is really helpful! My advice is only take out a loan that you can definitely pay back every week or it will not work in your favour! If you want something long term go to a bank. But if you pay back on time with no issues they will be very good to you!

27 février 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Hi Kat, thanks for the 5-stars and we're glad to hear we helped out!

Noté 5 sur 5 étoiles

Sunshine Loans have been brilliant

Sunshine Loans have been brilliant. They have fast, simple loan processes and set up of direct debit for easy repayments. Thanks Sunshine Loans for shining a light to assist with financial matters.

20 février 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Thanks so much for the kind words, Rachelle!

Noté 1 sur 5 étoiles

The worst loan company they slug you…

The worst loan company they slug you when you miss a payment would not recommended when wanting a loan with these people think again because if you have trouble paying on time or if you need to reduce your payments the won’t let you
Worst experience I have had with a loan company WOULD NOT RECOMMEND!!!

6 février 2019
Avis spontané
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Réponse de Sunshine Loans Australia

Hi Nick, very sorry to hear about your bad experience with us. If it's not too much trouble, would you be able to email through the relevant details and your contact information to sunshine@sunshineloans.com.au? We'd like to review your loan and any fees that were applied.

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