SUNS Lifestyle Avis 276

Just today had a louvred pergola attached to the outside of our lounge. It looks great and was installed quickly and efficiently by Steve and Stuart. Great job done by two very pleasant people.

Great product and is going to transform the usability of our large south facing decking area this summer. Had been looking for a while and this product looks great and is incredibly good value compared with other options we looked at. The back office team couldn’t have been more helpful (I guess if you have such a good product you can be confident in what you are selling!) and the installation team were so friendly, polite and professional - Glen, Charlie and Kieran were clearly happy in their work. We can’t wait to show off our purchase to friends and family and host many events under the pergola this summer. I expect there will be a lot of interest and some new prospective customers as a result. KevinC from Dorset

Excellent product,service and communication- I am delighted with my Miranza pergola- good quality build and now a great indoors/ outdoors area!! Christian and Brent who did the installation were great, told me when they would arrive, turned up on time, did a great job, communicated with me throughout ( even though I had to go to work mid installation) to ensure all was in order and we’re tidy and courteous- well done and thanks Sunslife for a great product and excellent service.

Glenn and Charlie did a fantastic job installing our pergola, they were professional, clean and tidy. They made it really easy to understand the functionality of the unit. No questions were too small or silly . Overall my experience with suns cant be faulted!! Would definitely recommend!!

After a lot of research offline and online, we decided to go ahead with Sun's Lifestyle and we made the best decision for our outdoor living area. Christian and Brent were sent to us as experienced members of staff because of a slight complication to install the pergola. I'm so glad the company were thoughtful and worked in our best interests rather than just getting the job done. Christian and Brent advised what was right and decided to come back once we had sorted the patio surface. Today they came, messaged yesterday to confirm with ETA and it was a smooth installation from start to finish. They tidied the whole area before leaving and made sure I understood how to operate the mechanism. We would whole heartedly recommend this company and these installers to anyone who is about to invest in a good quality looking pergola. Looking forward to spending lots of time in the garden with family and friends now 😊💮

Excellent service from showroom to site survey to fitting - Glenn and Charlie were helpful, pleasant and professional and the pergola looks fabulous!

Good, friendly, sales staff followed by a flawless pergola instal by Christian and Brent.

Couldn’t have had a better experience than I have with SUNS lifestyle from start to finish fast and efficient and kept informed every step of the way.

The fitters Christian and Brent with absolutely brilliant, friendly and helpful and have done a fantastic job. Highly recommended.

Quality product with a great service from sales through to the installation. Glen & Steve fitted today and can’t fault the process. Bother were very professional polite and informative with the care and instruction for the pergola.

Christian and Brent did a cool job installing our pergola in DEVON!!!! We needed planning permission for our pergola so the whole process was a lengthy one but Ryan and the suns lifestyle team were patient supportive and very proffesional. Bottom line our pergola looks really good. The biggest surprise was how much light comes through the pergola when the louves are open. Almost as if it's not there.

Just had our new Pergola put up ready for the spring/summer . Christian and Brent were great guys . Very informative about the product and as I was apprehensive about my porcelain tiles they did a fantastic job . I would recommend this company 100%. It’s worth visiting the showroom in Essex to see the good quality . Fingers crossed we get some sunshine .

We took advantage of a pre Christmas offer of a free patio heater and free erection of a 3mx4m pergola. On the day the pergola was to be erected(19th January) we were contacted to say that they would arrive at 1 p.m. At 1.15 p.m. the team contacted us to say that they were delayed due to problems with the work they were doing for another client and would be arriving at about 2.30 p.m. When I enquired on progress at around 3 p.m. they said that they would still be coming despite daylight receding. At 5.45 p.m. they contacted me again to say that they would deliver the pergola and arrangements would have to be made to erect it on another day. It would be easy to criticise them but problems do arise and what is important is that they are dealt with efficiently and this was speedily resolved. On Monday 23rd they arrived at around 10 and erected the pergola.
My wife was present but I was away for the day. When I later checked the fixing of the patio heater I found that there would be problems fixing it to our wall as it is faced with composite cladding. Suns Lifestyle resolved this and are providing a heater stand ( it was my responsibility to install it anyway).
I have found all the staff at Suns Lifestyle to be very helpful with no hard sell when we visited the showroom. Their communications has been excellent and I was able to get through to their staff very easily.
An excellent company who deal with any problems that arise in a very helpful and professional way.

When we made our initial enquires Suns Lifestyle were really helpful on the phone. Once we had visited the showroom there was no hard sell. We asked if the gazebo could be here by a certain date and it was. We have since added an extra screen with no problem. We have made a suggestion and we were listened to, so nice to deal with a family run business who care.

Excellent customer service and communication. Staff is very knowledgeable, provided us with advice, recommendation and explanation. Products they offer are worth the price, we have bought our gazebo last year and we love it! Would definitely recommend this company 🙂

The support pre purchase, which ensured we purchased the ideal seating for the space we have, the communications about the delivery, the great service by the delivery guys who went out of their way to help us and the quality of product itself were all first class. So far we are delighted by the end to end experience and the product.😁

Excellent service. On time delivery. Immediate rectification when fault was found. Pleasant helpful people on the phone. Pergola well made and enjoying it's use.

5.3 x 3.6m Rota pergola with 3 deluxe screens installed.
After a lot of planning and saving up we decided to buy a white rota pergola 3.6x5.3m with deluxe screens, installation to porcelain, wall bracket and also flashing to the building. Come installation date Christian and Brent who were the installation team kept me informed of their arrival times. On arrival they talked through what they were doing and answered all my concerns and queries, plus snags I hadn't taken into account which they quickly remedied. What a great bunch of gents they were. Very professionally installed and kept everywhere clean and tidy. Cant thank them enough, we are so chuffed. We didn't expect it to look as good and big as it did, we are so pleased with the end product and ticks everybox, you can certainly tell its quality material. 5 months later and still looks brand new with no maintenance needed. We have put a Jacuzzi under it and a comfy corner sofa set and what fantastic shelter the pergola is keeping the wintry windy wet weather out. Ive also just heard that you will soon be offering led lights and a forth screen on newer models which will be such exciting additions to look forward too. An outdoor cinema projector attachment or packages would go down well. During the cold winter months I could definitely do with some additional heating which I will be looking into, your XL Fay lamps look ideal. Thanks very much guys and keep up your fantastic topclass work. Thoroughly recommend!! See you again very soon👍👏

I’ve purchased several items from Suns lifestyle on separate occasions. Very impressed throughout my dealings with them. Great quality products, excellent people to deal with from initial sale, installation through to aftercare (which I have found to be particularly good - thanks Natasha!).
Would recommend in a heart beat if you want quality service and product.

Great product quickly & efficiently installed by Christian & Brent. Recommend this company for its customer care & keeping you informed.
Amendment - just over 2 years later one of the side screens has partly come away from its runner (a bit like a zip). This has a 2 year guarantee which I'm just out of. Tried a fix with the companies guidance but fault still occuring. To replace this will cost me £1000 fitted. A cost which is prohibitive seeing I use this minimally & can't afford this going again : (

Christian and Brent installed our pergola yesterday. They were prompt, courteous, helpful and did an excellent job. Thanks guys, it looks great!